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See what reviewers are saying

Rated 5 out of 5 stars

We have been with Heka for years, since their beginning pretty much! They have always been accommodating to our needs as a company. They have a great variety of things you can get through Heka like... See more

Rated 5 out of 5 stars

The team love it - they can choose their own benefits rather than us having to dictate it for them. Good range of things available on the platform, with new things being constantly added. Great custom... See more

Rated 5 out of 5 stars

Our experience with Heka has been fantastic and the feedback from our team has been great. Nadia, our account manager has been wonderful to work with and we always love getting her month suggestions!... See more

Rated 1 out of 5 stars

Vastly overpriced, then inflated delivery gets added. This site mainly sells to corporations that are interested in flying a health and wellbeing flag for their employees regardless of the fact they p... See more

Company replied

Company details

  1. Wellness Program
  2. Meditation Instructor
  3. Mental Health Service
  4. Spa
  5. Yoga Instructor

Written by the company

One platform. Every benefit. Smart personalisation. Heka brings every employee benefit together in one place – and adds every benefit your people will ever need. With smart personalisation, we put the right benefits in front of the right people at the right time, helping teams be healthier and more productive. No more wasted spend. No more underused benefits. Just one platform that drives real impact, boosting engagement, wellbeing, and retention. If it makes your team healthier and your business stronger, it’s on Heka.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

96 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Great benefit and friendly/helpful team

Love having HEKA as a benefit for our company. There's such a range of options to choose from and I've been able to bank up my budget for bigger things like life coaching sessions. The team are also really friendly and helpful too. Would definitely recommend!

24 June 2023
Unprompted review
Rated 4 out of 5 stars

Quick email response

I was sad that something I was saving up for suddenly disappeared from the system. However, I emailed the team and they replied really quickly. Within a week, the National Trust membership that I had been saving up for was back on the system and they emailed me to let me know. Super helpful!

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Was a bit sceptical of this service when our company first introduced it as a perk, but I've come to really love it. I like that they have a real range of things to offer - recently adding gardening vouchers! Their customer service team is excellent - I've asked for help a couple of times and been really impressed with their responsiveness and that they've actually follow up later in order to be helpful.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service!

Fantastic customer service!
My company started using Heka as a perk for employees and it's great! You can get a monthly treat or save up your credits for a bigger purchase; be careful though, because you do lose some of your credit each month, if you don't use it up! - but to be honest, I just need to be more organised with my diary!

The customer service is fantastic, they are always really quick to respond. I have dealt with Anastasia a few times, she is just so helpful! Thanks Sue G

31 May 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

My company started using Heka as an employee perk and it's great! You can get yourself a monthly treat or save up your credits for a bigger purchase (I bought sessions with a physio and a massage for example).

The customer service is great too, they are always really quick to respond. I just spoke with Anastasia who was super helpful! Thanks Heka :)

31 May 2023
Unprompted review
Rated 5 out of 5 stars

Such an amazing platform!!

Such an amazing platform, everyone is so friendly and I use the allowance from my company for my gym membership, they are also amazing at helping set up team events which have been a hit in our company!

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Most responsive and flexible service out there!

These guys are so flexible and responsive. Their Heka Bespoke service is fantastic - I wanted to get money off my gym membership which isn't listed on Heka. I emailed them and within a day they had set up a direct debit to reimburse me each month.

Great service!!!

2 March 2023
Unprompted review
Rated 5 out of 5 stars

Easy, Friendly & Helpful

Heka was super easy to set up, communication and the staff I spoke to in the process to get set up is great. We have worked with Heka for months now and they are always very quick to get back to you and super friendly (especially Steffan!) Thank you for making it so easy!

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Love heka

Love heka. So far I’ve Tried pottery and had a physio session to help with back pain. 100% recommend

16 February 2023
Unprompted review
Rated 5 out of 5 stars

A great platform!

Really appreciate the wide variety of options available on the platform and the ease of it all! The customer service has also been very fast and efficient. Thank you!

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use and great range!!

Heka is such an easy site to use with a great range of products and services you can use your points on! Would highly recommend it to all!!

I have been enjoying a mix of book tokens and well being options they have available! There is something for any mood and its great even looking through and seeing all the options I've still yet to experience :)

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Great monthly pick-me-up and fantastic team

I’ve been on Heka (through my company scheme) for 5 months now and love it. If I just got a cash bonus for the same amount I’d wouldn’t really notice it, but instead it’s so nice to have this allowance I *have* to spend on myself, on something that’ll make me feel good. It’s exciting choosing something each month, and it’s a fun talking point with colleagues comparing what we’ve chosen that month and swapping recommendations. The Heka team are great, so friendly and supportive every time you reach out for guidance. Thanks guys!

27 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent combination

Heka is an excellent combination of good service and a variety of well-being-focused benefits that aim to enhance your daily life. Every time I have been in touch with their support team, they have been very friendly and keen to resolve my problem.

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Heka is great!

Heka is a great platform with a wealth of services and products available for every need. The team are incredible and we have been very well looked after, any enquiry I have is met with a warm, friendly, quick and helpful response and I would highly recommend Heka for organisations

13 May 2022
Unprompted review
Heka logo

Reply from Heka

Hi Mia

Thank you so much for your review - you've made our day!

We are so glad you're enjoying your bookings and interacting with the team :) We can't wait to welcome you back for your next booking.

Kind regards,

Em

Rated 5 out of 5 stars

Perfect catch 🤍

Pretty much everything a woman needs!

12 April 2022
Unprompted review
Heka logo

Reply from Heka

Hi Siva

Thank you so much for your review, it made our day.

We can't wait to welcome you back for more wellbeing experiences soon 🤍

The Heka Team

Rated 5 out of 5 stars

Nice products

Nice products. Affordable. 5 star for this!

12 April 2022
Unprompted review
Heka logo

Reply from Heka

Hi Chris

Thank you so much for your review - we are glad you're enjoying the platform so much!

Kind regards,

The Heka Team

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