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Rated 1 out of 5 stars

This company is committing fraud. Ordered a patio set from a Facebook ad. Received a cheap wrist watch. Company will not take responsibility. Said it was cultural confusion, even though I had proof of... See more

Rated 1 out of 5 stars

BEWARE Heelwise are crooks, don’t send your ordered drone. After weeks of waiting to be sent, weeks to arrive and didn’t receive what was advertised. Totally different model number. Small toy. Junk.... See more

Rated 5 out of 5 stars

I paid for my drone .two weeks later I receaved it .great drone gose great thank you barry betts i will be buying more items off heelwise

Rated 1 out of 5 stars

It's another story of "buyer beware"...,but Facebook is partially responsible for not HIGHLIGHTING the country of origin in these product advertisements. It might not matter in the end because there... See more

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1.6

Bad

TrustScore 1.5 out of 5

29 reviews

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1.6

All reviews

(29)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is committing fraud

This company is committing fraud. Ordered a patio set from a Facebook ad. Received a cheap wrist watch. Company will not take responsibility. Said it was cultural confusion, even though I had proof of my order summary. This is fraud. And they know it. The price point of items are low enough they think people will just give up and cut their losses. Fraud. Fraud. Fraud.

12 March 2022
Unprompted review
Rated 1 out of 5 stars

It's another story of "buyer beware"...

It's another story of "buyer beware"...,but Facebook is partially responsible for not HIGHLIGHTING the country of origin in these product advertisements. It might not matter in the end because there are scammers in the US as well, but ol Zuck isn't helping his countrymen much here. But remember, the guy accidentally created his monster company out of his perverted efforts at churning pictures of naked college girls. The movies and success stories are not exactly accurate...

Listen, we got taken in. The shipment costs and high probability they won't return your money are going to make you even angrier. Just light it on fire to satisfy a little of your need for revenge and then move on. Note: You'd have to lie about what is in the shipment because drones are not allowed to be shipped internationally.

3 May 2021
Unprompted review
Rated 1 out of 5 stars

This company is a terrible.Their…

This company is a terrible.Their products are scams.They advise one thing, but send you another. When you attempt to return the product, they give you a fake shipping address. Then they offer you a 50% REFUND, IF YOU CAN'T SEND THE PRODUCT BACK.

14 April 2021
Unprompted review
Rated 1 out of 5 stars

I had same experience as all of you

I had same experience as all of you. Finally after a few weeks someone from China replied and like other said return the drone and they will issue refund.

Dear Valued Friend

Really sorry for the unsatisfied.Here is our return address:
sandy, yang zi shan lu 68 hao 4 dong 1 danyuan 925 ,chengdu,sichuan,610031,China
We will provide a full refund when we receive the return goods.

Best regards,
CY

Seems like a waste to send this worthless drone back but may see what postage will cost Have started complaint case on PayPal and am hoping they step up and get the money refunded. I doubt the scammers are going to pay.

1 April 2021
Unprompted review
Rated 1 out of 5 stars

it a kind of fraud.

I would like to express my dissatisfaction with the product I bought.
Another you show another you receive. I consider it a kind of fraud.
Unfortunately, I'm disappointed and really want to get my money back.
they send me answer to send the product back but i don't trust them

18 March 2021
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam! I have ordered 2 drones to 2 different addresses and none of them arrived. After complaining, one of the drones has arrived after more than 2 months since I ordered them. Their strategy is to play a waiting game. They still owe me $129 US and the drone is nothing in comparison to what they have advertised....

11 March 2021
Unprompted review
Rated 1 out of 5 stars

Yes I have the same experiance

Yes I have the same experience as all the other reviewers. A total scam. nothing like the advertised product. just a $20 kids toy. I paid aust$150. I paid through pay pal and they got a response that said that if I returned the drone they will refund my money, but can i trust them. How much will it cost to return and Pay pal will close the complaint in two weeks which it is unlikely i would have received the refund by then. So very disappointed. Have brought stuff on line before also coming from China and have had no problem. What should I do<

22 February 2021
Unprompted review
Rated 1 out of 5 stars

I purchased a drone

I purchased a drone, it supposed to be all wonderful, bunch of lies, don't buy this, I ordered 4k got barely hd, ordered 4 batteries, got 1, the drone is nothing like advertised

14 February 2021
Unprompted review
Rated 1 out of 5 stars

Wow ,I've been ripped off my piece of…

Wow ,I've been ripped off my piece of crap arrived nothing like order and never worked for one second. My son was a very disappointed boy on Xmas day. How can they get away with this and what the he'll are Facebook thinking letting grubs like this advertise on their sites.

25 January 2021
Unprompted review
Rated 1 out of 5 stars

Piece of Crap

Not even close to what was advertised. They sent me a small little piece of crap. Not even close to the size. Other place sell this same toy ((YES TOY)) for $39.00.
Do not buy from them. You have been warned.

20 January 2021
Unprompted review
Rated 1 out of 5 stars

BEWARE Heelwise are crooks

BEWARE Heelwise are crooks, don’t send your ordered drone. After weeks of waiting to be sent, weeks to arrive and didn’t receive what was advertised. Totally different model number. Small toy. Junk. Lodged PayPal claim and weeks later finally got full refund. Thanks PayPal
Instead of receiving a Professional drone (cost over $150 Australian, received a $10 toy that is junk. Straight to garbage bin).
BEWARE BEWARE BEWARE

20 January 2021
Unprompted review
Rated 1 out of 5 stars

Not even close to what was advertised

Not even close to what was advertised. They sent me a small little piece of crap. Not even close to the size, camera not a rotating one. Everything was not even close. Now I can not get a hold of them after they took my money. Now need to get a hold of my bank and hope that they can charge back. Do not buy. And I have also see on line after getting mine that it is a scam.

19 January 2021
Unprompted review
Rated 5 out of 5 stars

got my drone

I paid for my drone .two weeks later I receaved it .great drone gose great thank you barry betts i will be buying more items off heelwise

17 January 2021
Unprompted review
Rated 1 out of 5 stars

Don’t be silly!

Folks, a drone that will do all of this doesn’t even exist. What made you think you could buy it for $69?
If you are in the USA, contact the Department of Commerce. Funny what Facebook cares about- and doesn’t care about.

11 January 2021
Unprompted review
Rated 1 out of 5 stars

Please figure out a way for facebook to…

Please figure out a way for facebook to stop the site. Complete scam. You do not get the drone they show. Maybe a 20 dollar version for the $120 cost. Tried to immediately return and they never respond to emails. No phone number.. A total scam with fake reviews. Ships from China no California warehouse!! They make sure they get your money and the ship crap. Buyer beware!!!!

8 January 2021
Unprompted review

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