heating-installers.co.uk Reviews 11

I received two prompt responses to my internet query. They came out to give very competitive quotes and I was very impressed with their honesty and knowledge. They were not trying to rip me off and were interested in what was right for me. Plenty of time to discuss the range of options.

bad service as no one called me

The gas man came to disconnect & reconnect my dual fuel cooker. He had all the tools and even though the cooker was difficult to get out he helped me get it sorted. Then he returned to re-fit the new one (for half the price) only to find I hadn't quite got it fitted in (had to take the handles off to get through a gap!) so he went away and came back the next morning - even though he had a wedding to attend. I will definitely be using him in the future. Thanks combi-nation.

Still waiting on a quote, have just given up and gone elsewhere

The site was easy to use and I had high hopes of it as it is so difficult to be sure that a contractor is being truthful. What a disappointment. I have had poor response from this. In fact I have had no response at all ! Maybe I read it wrong but I am sure I read that local companies would contact me. Good job I didn't hold my breath !!

No reply to a request

was given several companys, all presented the package well, was difficult to choose as all were very competative.

fhank you for the quotes which i will be acting on soon

Good service been offered

My info went out to 6 companies. Three contacted me. One uses hotmail for quotes and it was not an attachment just an email so I dismissed them as they also had to go and check the price of copper before quoting!!

A firm of gas central heating installers identified to me by your website proved to be incompetent and unable to do the job in compliance with the boiler manufacturer's instructions nor in compliance with various BS regulations, thereby invalidating the manufacturer's five-year guarantee on the new boiler at a stroke. This is not only my opinion but that of a Gas Safe Register (GSR) inspector who inspected the new installation at my property two days ago and also that of a senior GSR- registered heating engineer (40+ years' experience) who inspected the work done by your recommended installer approx. 4 weeks ago. The installer company also failed to detect a gas leak upon completion of their work. All these failures could have had catastrophic consequences, but for the recent intervention of the Gas Safe Register and their professional inspector!

As a result of these recent inspections by qualified experts, the company identified to me by your website is being referred to Trading Standards for possible prosecution over breaches of various professional standards. My new gas central heating system, as installed at great personal cost during the summer, will also now need re-installing.

Maybe you should be more careful who you allow to advertise their services via your website!