Heatbit  Reviews 

375
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the innovative devices for efficiently heating rooms while simultaneously mining bitcoin and purifying the indoor air. People also appreciate the incredibly responsive support team, noting that the sleek and modern design makes installation completely effortless for everyone. However, some customers also noted frustrating delivery delays and extended wait times for their preordered items to actually ship. A few reviewers experienced ongoing communication challenges regarding tracking updates or received products missing expected components upon arrival. Others mentioned that units occasionally required troubleshooting or repairs shortly after initial setup.

What people talk about most

Product

Reviewers highlight positive aspects of product satisfaction, noting that the device features a nice... See more

User experience

Customers had positive experiences with user experience, highlighting that setup was a breeze and the app is... See more

Quality

People report positive experiences with quality, highlighting that the units are built like a tank, work... See more

Customer service

Clients share positive opinions on customer service, highlighting that support representatives are extremely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased 2 pieces of heatbits.They simply work as expected. Easy setup.Smooth operation.Nice app.What I would recommend however is to add remote control feature to the device also when in heating m... See more

Company replied

Rated 4 out of 5 stars

The ordering, super easy. Taking my payment, super easy, except for the credit card company thinking it was an unauthorized purchase. Getting the product shipped in a timely manner, not so much.... See more

Company replied

Rated 5 out of 5 stars

The heatbit trio is nice piece of technology. Not only can you mine bitcoins, but also use it as a heater and / or air purification. So basically while mining bitcoins, you can warm up your room wi... See more

Company replied

Rated 5 out of 5 stars

The device works exactly as promised, it heats my space efficiently while mining Bitcoin at the same time, which is just brilliant. The quality and reliability really impressed me: I’ve already bou... See more

Company replied


Company details

  1. Electronics Company

Written by the company

The first heater that mines bitcoin. Quietly. The way to decentralize and mine bitcoin while quietly warming a room. Yes, this is the start of an appliance revolution.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(375)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Stayed with me until we figured it out

Stayed with me until we figured it out. Great customer service and troubleshooting issues.

2 October 2025
Heatbit  logo

Reply from Heatbit

Hi Kay, we’re glad we could work through it together and get everything sorted. Thanks for your kind words and support! 🙏

Rated 5 out of 5 stars

Excellence

Despite PayPal not working I found the ordering process easy and quick. The integration with the app excellent.

30 September 2025
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Reply from Heatbit

Hi Tom, great to hear the ordering process went smoothly for you and that you’re enjoying the app integration. Thanks for your support! 🙌

Rated 5 out of 5 stars

Top Notch Product Support!

Received excellent support via chat in the Heatbit app. We reached out requesting assistance for an issue with our Trio. Their team got it figured out and also followed up to make sure the problem was resolved. Thanks!

26 September 2025
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Reply from Heatbit

Hi Don,
Happy to hear our Support team was helpful! Thanks for sharing your experience.
Keep stacking those Sats!

Rated 5 out of 5 stars

Great product & customer service

I have found all Heatbit personnel to be very responsive and customer service oriented at all levels within the company. Additionally, the quality of the heaters is top notch. I highly recommend them.

29 September 2025
Unprompted review
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Reply from Heatbit

Hi there,
Thanks so much for your kind words! We’re really happy to hear you’ve had such a positive experience with us :) It's great to have you on board!
Cheers!

Rated 5 out of 5 stars

I enjoy the product

I enjoy the product, and human support has always been top-drawer. Any question I have is answered quickly. Follow-up questions and continued conversations are helpful and informative.

27 September 2025
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Reply from Heatbit

Hi Kevin,
Thanks so much for your kind words! We’re really glad to hear you’re enjoying the product and that our support has been helpful. It’s awesome to know that our work make a difference. We really appreciate you taking the time to share your experience!
Have a great day!

Rated 5 out of 5 stars

I am a beta tester

I am a beta tester. I broke my trio unit twice over the past 2 years. Heatbit repaired my unit the first year, free of charge. The next time I sent it in, they gave me a brand new unit.
I have mined enough BTC in the last 2 years to almost the cover the cost of my unit.
THANKS FOR SAT STACKING and keeping my camper warm all winter!!

27 September 2025
Unprompted review
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Reply from Heatbit

Hi Will,
Thanks so much for sharing your experience! It’s been great having you with us from the very start, and we’re really happy to hear your unit’s been doing its job :)
Have a great day!

Rated 5 out of 5 stars

Great Support Team

Had issues with one of my heatbit trios, support team was quick to respond and help fix the issue. Had the machine back within a week or so after repair work. Even with myself being based in another country on the other side of the planet.. great job guys, well done.

9 September 2025
Unprompted review
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Reply from Heatbit

Hi Chris,
Thanks so much for your kind words! We’re glad we could help get your Heatbit Trio back up and running quickly, even across the globe. It means a lot to hear your feedback, and we really appreciate you taking the time to share it.
Wishing you a great day!

Rated 5 out of 5 stars

I love my Heatbit!

I love my Heatbit and the ability to purchase new filters came at just thr right time!

25 September 2025
Heatbit  logo

Reply from Heatbit

Hi William,
Thanks for sharing your feedback! We're always working to improve our app and services.
Keep stacking those Sats!

Rated 5 out of 5 stars

quick support

When restarting my Heatbit after the summer it wasn't able to connect it the wifi. I couldn't find how to reconnect so messaged the support. They reacted within a few minutes with the correct solution (unplugging power cord).

25 September 2025
Unprompted review
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Reply from Heatbit

Hi Roger,
Thanks for your review! Happy to hear our team got you back online quickly.
Cheers!

Rated 5 out of 5 stars

Easy to set up

Easy to set up, nice App, no technical knowledge required. Even looks good in my apartment. Waited 18 months but worth it!

24 September 2025
Unprompted review
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Reply from Heatbit

Hi Stephen, glad to hear your Heatbit was worth the wait! Happy it was easy to set up and fits nicely in your space. Thanks for sharing! 🌟

Rated 5 out of 5 stars

Easiest miner setup around

Easiest miner setup around. Simple on-device touch controls. Anyone that's used an industrial shoebox miner knows how huge of an improvement this is. Kudos to the Heatbit team - from a fellow hashrate heating enthusiast.

- Tyler Stevens
CEO, Exergy

1 September 2025
Unprompted review
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Reply from Heatbit

Hi Tyler,
Thank you for the thoughtful feedback!
Happy to hear that the setup made a difference for you. Hearing this from someone with deep mining experience is especially rewarding.
We’ll keep striving to make Heatbit products even simpler and more effective for the community.
Cheers!

Rated 5 out of 5 stars

The heatbit is a solid space heater…

The heatbit is a solid space heater with the added benefit of mining bitcoin. It works great for warming up my basement office. I also appreciate the air quality monitoring and being able to control the heater via the app. It will not make one rich but it's just another way to stack stats!

1 September 2025
Unprompted review
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Reply from Heatbit

Hi Kevin,
Thanks for your review! We’re glad to hear your Heatbit is keeping your basement office cozy while getting some Sats. Sound like a real win-win! We're happy to have you with us :)
Have a great day!

Rated 5 out of 5 stars

A productive space heater

It's nice to know that while I'm Heating my house it's also actually doing something LOL

6 September 2025
Unprompted review
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Reply from Heatbit

Hi Bob,
Thanks for your review! Glad to hear your Heatbit is working for you ;)
Cheers!

Rated 5 out of 5 stars

Exceeded my expectations

After over a year of waiting my Heatbit finally arrived and exceeded all my expectations! The machine is beautiful. The software is intuitive and smooth experience. The heater works well and I love the air purifier with PPM reading screen. I've had the purifier running 24/7 all summer. I can't wait for winter to start mining again!!

5 September 2025
Unprompted review
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Reply from Heatbit

Hi Liam, thrilled to hear your Heatbit exceeded expectations! We aim to give a great experience all year round. 🌟

Rated 4 out of 5 stars

It is really easy to set up and start…

It is really easy to set up and start earning sats! I have a 2 bedroom 2 bathroom condo and the Heatbit is a really sufficient heat source. I like using the most efficient setting to mine sats while emitting heat at the lowest cost of power. Highly recommend!

17 February 2025
Unprompted review
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Reply from Heatbit

Hi Derek,
Thanks for sharing your experience! Happy to hear you're enjoying your Heatbit Trio. We're glad to have you on board.
Cheers!

Rated 5 out of 5 stars

Heatbit Trio is a beautifully designed…

Heatbit Trio is a beautifully designed device. The controls are intuitive and easy to navigate. The most impressive aspect of my experience with Heatbit so far has been customer service. The team is there for you to help with any issue or questions. The Chat feature in the app is simply excellent. Great job!

1 September 2025
Unprompted review
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Reply from Heatbit

Hi Mike,
Thanks so much for your kind words!
Happy to hear you’re enjoying your Heatbit Trio and that our team has been able to support you along the way. We’ll keep working hard to make sure your experience stays just as smooth.
Appreciate your support!

Rated 5 out of 5 stars

The Heatbit is a unique device

The Heatbit is a unique device. I bought it for the relay powerful mining capability, and was pleasantly surprised by its aesthetics and air purification capabilities. I intended to solo mine which they didn’t support but I believe they do now so that’s my next project.

15 August 2025
Unprompted review
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Reply from Heatbit

Hi there,
Thanks for your review! We’re glad you’re enjoying the Heatbit’s performance and design. Solo mining will be coming soon, and you’ll be able to manage it easily through the app. We appreciate your support :)
Cheers!

Rated 4 out of 5 stars

bought the original heatbit

bought the original heatbit. it failed after one month. This review is about how they stepped and handled it. As i said, first 1300$ unit failed. support recognised a pattern ans instead of just sending another bad unit they offered TWO 700$ heatbit mini(??) that were in development. I agreed and waited patiently. I would check in once a month and , admittingly, I was wondering if i was being scammed/lied to. Support was always reassuringly saying "still in development, not ready yet but we have the order". Tokk about a year but the two new units finally arrived. one is at work the other at home. They are smaller, quieter and more user friendly. Both units have now worked for over a year each, doing what is expected of them. Heatbit support took a product failure and did the right thing making the overall experience a win.

30 August 2024
Unprompted review
Heatbit  logo

Reply from Heatbit

Hi Grant,
Thanks for sharing your experience! We're thrilled to hear the Trios are working well and that our support helped make things right. We truly appreciate you sticking with us from the beginning.
Have a great day!

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