I purchased 2 pieces of heatbits.They simply work as expected. Easy setup.Smooth operation.Nice app.What I would recommend however is to add remote control feature to the device also when in heating m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The first heater that mines bitcoin. Quietly. The way to decentralize and mine bitcoin while quietly warming a room. Yes, this is the start of an appliance revolution.
8 The Green Suite F, 19901, Dover, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
More than a Year to solve the issue with the old machine. But now I receive the new product and the product is amazing. Now with the cold weather is nice to try the product. The evolution from the old version is incredible. It was so easy to activate the unit, the screen with the different options is amazing. Super happy now with the unit

Reply from Heatbit
Love my Heatbit! Keeps my room warm while making Bitcoin, feels great to earn and save at the same time

Reply from Heatbit
I was kind of surprised that my Heatbit filters at 28 bucks apiece had to be replaced just as my second count reached $28 in value. It appears their filters are overpriced in my opinion.

Reply from Heatbit
I love the new Maxi. Much more efficient than the trio. My furnace quit on me, so I'm glad my new unit arrived a couple of weeks ago. This unit mines much faster too. Thanks Heatbit!!

Reply from Heatbit
Customer support is extremely responsive and easy to get a hold of and assist with any of my issues. Heatbit also builds a very solid product!

Reply from Heatbit
I have ordered two units - one was upgraded paid shipping so I can receive it during the winter months. Since receiving it I have very much appreciated the really nice industrial design. I had an initial issue but their support and some of the employees were able to rectify the situation very quickly. Now my unit is producing heat, mining bitcoins and looking sleek in my living room.

Reply from Heatbit
I have been using the various incarnations of Heatbit from the earliest days. I now have 3 Trio's and a Maxi. I like to think I helped iron out some of the wrinkles from those early days. Over the years I have had a couple of issues but the support is extraordinary and everything was always resolved to my satisfaction.
When I ordered the Maxi, I received it and had a lot of trouble connecting with my wifi. I couldn't imagine what the problem was and at one point I had 3 support people helping me and I know that at least one of them worked way outside of normal working hours. It turned out that they had sent a Trio instead of a Maxi (I didn't know how to tell them apart at the time) and as soon as we figured that out, they immediately sent a return tag and shipped the correct unit. They make up for the inconvenience by sending my (unsolicited) a supply of HEPA filters. As of this evening, all my Heatbits are heating away, which is nice because it is -17 degree F outside. I really like the product but the support is what makes me come back for more.

Reply from Heatbit
My experience was great! I had an issue with the first maxi but the team was very helpful and shipped a brand new one right away. I have been currently using the maxi for the past couple of days and the machine works great. I’m very happy with my purchase!

Reply from Heatbit
The ordering, super easy. Taking my payment, super easy, except for the credit card company thinking it was an unauthorized purchase. Getting the product shipped in a timely manner, not so much. Shipping via UPS, no bueno, they are the slowest shipping company I’ve ever used, I’d suggest switching to FedEx.
My Heatbit arrived in a little more than a month, almost 2 months, November 23rd order date, January 19th delivery. Customer service was polite and quite responsive when I inquired about the length of time it was taking for delivery.
Easy setup, nice and quiet, keeps my computer room cozy and warm. My cats enjoy sitting near it. So far so good.

Reply from Heatbit
I personally found the communication to be good. I read some other reviews saying they had challenges but fortunately that wasn’t the case in my experience. My maxi was well packaged and only had some cosmetic rubbing wear probably incurred during the shipping process. Otherwise, setup was super easy and the app is intuitive and straightforward. I’ve only had the unit heating for less than a day but I’m excited about it. I plan to use it in my basement home gym.

Reply from Heatbit
Just in time for Christmas! What a gift! I've played with this thing a few different ways...trying out what works best for us. Found our sweet spot and the sats are just stacking, by design. Gives off good heat when we want it and also shows us when an air diffuser with essential oils Actually makes our inside air quality worse! Who knew! In the morning, I put massage rocks on top so they can get warm for our hands on the way to work in the morning too! What a bonus. Full disclosure...I only set them on top. 80% of the grill is still clear. Don't want to disrupt airflow!

Reply from Heatbit
Setup was a breeze. Very fast and easy to get running, anyone can do it. If you have any questions, their support was very responsive and great to deal with. It's obvious to me that they care about their products and reputation and will continue to improve for future developments.

Reply from Heatbit
Much improved over the last 2 months!
I have received my Heatbit Maxi and the customer care team has helped to resolve the delivery of my second unit.
I am pleased with the product and the outcomes. Naturally, I hope my experience will produce a learning opportunity for Heatbit and help them improve the experience of this wonderful leap into consumer products that produce and not just consume.

Reply from Heatbit
I am a proud new owner of a Heatbit Maxi Pro. This has been absolutely worth the wait. It took all of 5 minutes to start mining- I literally sat looking at the app and the satoshis started to trickle in. It was slow, but it’s a steady drop of satoshis. The trickle doesn’t stop! Not only that, our Heatbit puts out steady heat that I happily warm my hands with. My heat pump is noticeably on less now. And did I mention I’m converting electricity to heat and earning Bitcoin?…What a time to be alive!

Reply from Heatbit
Love my Heatbit Maxi! So easy to use, just plug and download app and start earning! Plus heat your room what more do you want! Definitely a great investment!

Reply from Heatbit
I purchased an original Heatbit back in 2021 and I recently bought the new Heatbit Maxi. It's amazing to see how far the product has advanced in the past few years. The Heatbit Maxi has beautiful industrial design, is built like a tank and works reliably. The app shows me exactly how much power I'm consuming, how much the power is costing me, and exactly how much Bitcoin I'm earning. Impressive onboarding experience that is perfect for non-nerds. Customer service has been stellar too. If you are interested in exploring how you can heat your home and earn Bitcoin, I can think of no easier way. Looking forward to future innovations from this company.

Reply from Heatbit
The team is super responsive, knowledgeable and kind. They are great about holding your hand through any question or concern and communicate diligently. The product is innovative, looks beautiful, and offers beginner friendly and advanced features for those interested in a plug and play experience, or a deeper dive into the world of mining BTC.

Reply from Heatbit
The Maxi is cranking out sats. I love that it is only using miners to heat my home. I’ve been thrilled with this product.

Reply from Heatbit
Very sleek design with intuitive interface. Earning Sats right away. A little noisier than I had hoped but happy with the product.

Reply from Heatbit
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.