Heatbit  Reviews 

375
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the innovative devices for efficiently heating rooms while simultaneously mining bitcoin and purifying the indoor air. People also appreciate the incredibly responsive support team, noting that the sleek and modern design makes installation completely effortless for everyone. However, some customers also noted frustrating delivery delays and extended wait times for their preordered items to actually ship. A few reviewers experienced ongoing communication challenges regarding tracking updates or received products missing expected components upon arrival. Others mentioned that units occasionally required troubleshooting or repairs shortly after initial setup.

What people talk about most

Product

Reviewers highlight positive aspects of product satisfaction, noting that the device features a nice... See more

User experience

Customers had positive experiences with user experience, highlighting that setup was a breeze and the app is... See more

Quality

People report positive experiences with quality, highlighting that the units are built like a tank, work... See more

Customer service

Clients share positive opinions on customer service, highlighting that support representatives are extremely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased 2 pieces of heatbits.They simply work as expected. Easy setup.Smooth operation.Nice app.What I would recommend however is to add remote control feature to the device also when in heating m... See more

Company replied

Rated 4 out of 5 stars

The ordering, super easy. Taking my payment, super easy, except for the credit card company thinking it was an unauthorized purchase. Getting the product shipped in a timely manner, not so much.... See more

Company replied

Rated 5 out of 5 stars

The heatbit trio is nice piece of technology. Not only can you mine bitcoins, but also use it as a heater and / or air purification. So basically while mining bitcoins, you can warm up your room wi... See more

Company replied

Rated 5 out of 5 stars

The device works exactly as promised, it heats my space efficiently while mining Bitcoin at the same time, which is just brilliant. The quality and reliability really impressed me: I’ve already bou... See more

Company replied


Company details

  1. Electronics Company

Written by the company

The first heater that mines bitcoin. Quietly. The way to decentralize and mine bitcoin while quietly warming a room. Yes, this is the start of an appliance revolution.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

375 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(375)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

More than a Year to solve the issue…

More than a Year to solve the issue with the old machine. But now I receive the new product and the product is amazing. Now with the cold weather is nice to try the product. The evolution from the old version is incredible. It was so easy to activate the unit, the screen with the different options is amazing. Super happy now with the unit

27 January 2026
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Reply from Heatbit

Hi David,
Thank you for sharing, and for your patience along the way. We know it took time to get here, so it truly means a lot to hear how happy you are with the new version. We’re thrilled that the setup was smooth and that you’re enjoying the improvements 😊
Enjoy the warmth (and the mining!), and thanks again for being with us.

Rated 5 out of 5 stars

Love my Heatbit

Love my Heatbit! Keeps my room warm while making Bitcoin, feels great to earn and save at the same time

3 October 2025
Unprompted review
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Reply from Heatbit

Hey Carlos, glad to hear it’s working so well for you! Staying warm while stacking sats is exactly what Heatbit is all about. Thanks for being part of the Heatbit community 🙌

Rated 4 out of 5 stars

I was kind of surprised that my Heatbit…

I was kind of surprised that my Heatbit filters at 28 bucks apiece had to be replaced just as my second count reached $28 in value. It appears their filters are overpriced in my opinion.

20 January 2026
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Reply from Heatbit

Hi David, thanks for sharing your thoughts. Our HEPA filters are designed to meet high quality standards, which helps protect the internal components and prolong the lifespan of your Heatbit. We appreciate the feedback and your support.

Rated 5 out of 5 stars

I love the new Maxi

I love the new Maxi. Much more efficient than the trio. My furnace quit on me, so I'm glad my new unit arrived a couple of weeks ago. This unit mines much faster too. Thanks Heatbit!!

14 January 2026
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Reply from Heatbit

Hi William!
Thanks for your review! We’re really glad to hear the Maxi arrived right on time. Happy to have you with us! 😊
Cheers!

Rated 5 out of 5 stars

Proactive Customer Support

Customer support is extremely responsive and easy to get a hold of and assist with any of my issues. Heatbit also builds a very solid product!

15 January 2026
Unprompted review
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Reply from Heatbit

Hey Alex, thanks so much for your thoughtful review!
Happy to hear our support crew did a great job and that you're loving your Heatbit.
We're glad to have you on board 😄

Rated 5 out of 5 stars

Nice industrial design - works very well - easy!

I have ordered two units - one was upgraded paid shipping so I can receive it during the winter months. Since receiving it I have very much appreciated the really nice industrial design. I had an initial issue but their support and some of the employees were able to rectify the situation very quickly. Now my unit is producing heat, mining bitcoins and looking sleek in my living room.

21 January 2026
Unprompted review
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Reply from Heatbit

Hi Patrice,
Thanks for sharing your experience! We’re glad your units are performing well while looking great in your space. We really appreciate your support!
Cheers!

Rated 5 out of 5 stars

I am a Heatbit collector

I have been using the various incarnations of Heatbit from the earliest days. I now have 3 Trio's and a Maxi. I like to think I helped iron out some of the wrinkles from those early days. Over the years I have had a couple of issues but the support is extraordinary and everything was always resolved to my satisfaction.

When I ordered the Maxi, I received it and had a lot of trouble connecting with my wifi. I couldn't imagine what the problem was and at one point I had 3 support people helping me and I know that at least one of them worked way outside of normal working hours. It turned out that they had sent a Trio instead of a Maxi (I didn't know how to tell them apart at the time) and as soon as we figured that out, they immediately sent a return tag and shipped the correct unit. They make up for the inconvenience by sending my (unsolicited) a supply of HEPA filters. As of this evening, all my Heatbits are heating away, which is nice because it is -17 degree F outside. I really like the product but the support is what makes me come back for more.

26 January 2026
Unprompted review
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Reply from Heatbit

Hey Bret! Thank you for sharing this detailed feedback, it really means a lot to us 😄
You’ve been around since Heatbit’s early days, and we really appreciate you being with us through it all. Even with the mix-up on the first shipment, I’m glad our team could work through it with you and fix things quickly.
Thanks again — we’re glad to have you on board!

Rated 5 out of 5 stars

My experience was great

My experience was great! I had an issue with the first maxi but the team was very helpful and shipped a brand new one right away. I have been currently using the maxi for the past couple of days and the machine works great. I’m very happy with my purchase!

9 January 2026
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Reply from Heatbit

Hi Jerry,
Thanks for your review! We're happy to hear you're enjoying your Maxi :)
Cheers!

Rated 4 out of 5 stars

A bit slow to ship

The ordering, super easy. Taking my payment, super easy, except for the credit card company thinking it was an unauthorized purchase. Getting the product shipped in a timely manner, not so much. Shipping via UPS, no bueno, they are the slowest shipping company I’ve ever used, I’d suggest switching to FedEx.
My Heatbit arrived in a little more than a month, almost 2 months, November 23rd order date, January 19th delivery. Customer service was polite and quite responsive when I inquired about the length of time it was taking for delivery.

Easy setup, nice and quiet, keeps my computer room cozy and warm. My cats enjoy sitting near it. So far so good.

9 January 2026
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Reply from Heatbit

Hey John, thanks for sharing your experience!
We really appreciate your patience with the shipping, and thanks for the honest feedback on the carrier. Glad to hear setup was easy and that it’s keeping your room cozy (sounds like your cats approve 😄).
If you ever need anything, our team is always here to help. Enjoy your Heatbit!

Rated 5 out of 5 stars

Satisfied customer, making heat and crypto!

I personally found the communication to be good. I read some other reviews saying they had challenges but fortunately that wasn’t the case in my experience. My maxi was well packaged and only had some cosmetic rubbing wear probably incurred during the shipping process. Otherwise, setup was super easy and the app is intuitive and straightforward. I’ve only had the unit heating for less than a day but I’m excited about it. I plan to use it in my basement home gym.

20 January 2026
Unprompted review
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Reply from Heatbit

Thanks for sharing your feedback! Happy to hear everything went smoothly and that you’re enjoying your Maxi so far. Our team puts a lot of care into both the product and the support behind it.
The home gym setup sounds awesome 😎 enjoy the heat and the crypto! Appreciate you being part of Heatbit.

Rated 5 out of 5 stars

Smooth Design

Just in time for Christmas! What a gift! I've played with this thing a few different ways...trying out what works best for us. Found our sweet spot and the sats are just stacking, by design. Gives off good heat when we want it and also shows us when an air diffuser with essential oils Actually makes our inside air quality worse! Who knew! In the morning, I put massage rocks on top so they can get warm for our hands on the way to work in the morning too! What a bonus. Full disclosure...I only set them on top. 80% of the grill is still clear. Don't want to disrupt airflow!

25 December 2025
Unprompted review
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Reply from Heatbit

Hi there,
Thanks for your review! We’re happy to hear you’re enjoying your unit t and that it’s fitting so naturally into your daily routine. We’re glad to have you with us!
Cheers!

Rated 5 out of 5 stars

Setup was a breeze

Setup was a breeze. Very fast and easy to get running, anyone can do it. If you have any questions, their support was very responsive and great to deal with. It's obvious to me that they care about their products and reputation and will continue to improve for future developments.

15 January 2026
Unprompted review
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Reply from Heatbit

Thanks, Andrew. Happy to hear the setup went smoothly for you. Our team puts a lot of care into both the product and the support behind it, so it’s great to know that comes through. Appreciate you being part of Heatbit.

Rated 5 out of 5 stars

Much improved over the last 2 months

Much improved over the last 2 months!

I have received my Heatbit Maxi and the customer care team has helped to resolve the delivery of my second unit.

I am pleased with the product and the outcomes. Naturally, I hope my experience will produce a learning opportunity for Heatbit and help them improve the experience of this wonderful leap into consumer products that produce and not just consume.

15 January 2026
Unprompted review
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Reply from Heatbit

Thanks, Mark. Glad to hear things have been moving in the right direction and that you’re enjoying your units. We’re always learning and refining the experience, and feedback like yours really helps us keep improving. Appreciate you being part of Heatbit.

Rated 5 out of 5 stars

I am a proud new owner of a Heatbit…

I am a proud new owner of a Heatbit Maxi Pro. This has been absolutely worth the wait. It took all of 5 minutes to start mining- I literally sat looking at the app and the satoshis started to trickle in. It was slow, but it’s a steady drop of satoshis. The trickle doesn’t stop! Not only that, our Heatbit puts out steady heat that I happily warm my hands with. My heat pump is noticeably on less now. And did I mention I’m converting electricity to heat and earning Bitcoin?…What a time to be alive!

14 January 2026
Unprompted review
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Reply from Heatbit

Hi Jason,
Love this — thanks for sharing! So glad the setup was quick, the sats are rolling in, and the heat is doing its job. Converting electricity into heat and Bitcoin really is something else.
Appreciate the support! 🔥

Rated 5 out of 5 stars

Love my Heatbit Maxi

Love my Heatbit Maxi! So easy to use, just plug and download app and start earning! Plus heat your room what more do you want! Definitely a great investment!

28 October 2025
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Reply from Heatbit

Hi Sung,
Love to hear it! So glad you’re enjoying the Heatbit Maxi and how easy it is to get started. Earning while heating your room is definitely a win 😄
Thanks a lot for sharing and for the support!

Rated 5 out of 5 stars

An innovative company with excellent customer support

I purchased an original Heatbit back in 2021 and I recently bought the new Heatbit Maxi. It's amazing to see how far the product has advanced in the past few years. The Heatbit Maxi has beautiful industrial design, is built like a tank and works reliably. The app shows me exactly how much power I'm consuming, how much the power is costing me, and exactly how much Bitcoin I'm earning. Impressive onboarding experience that is perfect for non-nerds. Customer service has been stellar too. If you are interested in exploring how you can heat your home and earn Bitcoin, I can think of no easier way. Looking forward to future innovations from this company.

14 January 2026
Unprompted review
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Reply from Heatbit

Thanks so much, John! It’s great to hear you’ve been with us since the early days. We’re really happy the setup, app insights, and overall experience are working well for you. Appreciate you being part of Heatbit — we’re excited for what’s ahead!

Rated 5 out of 5 stars

The team is super responsive

The team is super responsive, knowledgeable and kind. They are great about holding your hand through any question or concern and communicate diligently. The product is innovative, looks beautiful, and offers beginner friendly and advanced features for those interested in a plug and play experience, or a deeper dive into the world of mining BTC.

14 January 2026
Unprompted review
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Reply from Heatbit

Thanks a lot, Taylor! Really glad to hear you’re enjoying both the product and the support. We always try to make things easy for everyone. Great to have you with us!

Rated 5 out of 5 stars

Wonderful product

The Maxi is cranking out sats. I love that it is only using miners to heat my home. I’ve been thrilled with this product.

14 January 2026
Unprompted review
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Reply from Heatbit

Thanks, Hugh! Great to know your Maxi is performing well and keeping your space warm while earning. Awesome to have you with us!

Rated 4 out of 5 stars

Very sleek design with intuitive…

Very sleek design with intuitive interface. Earning Sats right away. A little noisier than I had hoped but happy with the product.

14 January 2026
Unprompted review
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Reply from Heatbit

Thanks, Paul! Glad to hear your unit is off to a strong start. And thanks for the note about the noise, we’re always looking at ways to make things smoother. Appreciate you being with us!

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