Heatable Reviews 14,072

Great service received thank you. At all times heatable kept in touch with me regarding the installation of my new boiler. Sam arrived right on time, was very friendly, tidy & professional, installing my new boiler. Very pleased with service received, thank you.

Simple, clear pricing and great service

Had a solar system, and subsequent upgrade, installed by Heatable and both times brilliant service.
Always professional, courteous, and reply quickly to any questions or issues.

Competitive price from heatable. Meticulous installer. Everything tidied up well.

The whole process, from ordering to planning and installation, was seamless and completed within three days—truly impressive service.
The engineer was professional, courteous, and efficient. Thank you for such a positive experience.

Installers turned up on time and quickly got to work. They removed the old boiler and modified the existing plumbing to fit the new one also fitting a magnetic filter to the system. They installed a wi fi transmitter as well so the boiler can be controlled throughout the house.
They went up the attic to install a new flue and secured it properly. Not easy in my attic. They then filled the system and made sure it was all working correctly before showing me how to use the controller. All work took about 6 hours and they cleaned everything up afterwards. Excellent work.

Great experience, boiler was installed on time, as expected and the engineer Marcin was very professional and take extra care with the fitting

heatable sent a great plumber. spanish guy called miguel, to swap my broken boiler for a new one. good plumber, friendly & explained what he was up to as he was going too, which is helpful.

i had ordered a couple of parts too many too. miguel told heatable & i had an email about the partial refund before the job was even finished.

the virtual pre-work inspection they do was good. fast customer service with emails. good plumber. would recommend heatable👍

oh, also seemed good value compared stories i’ve heard…

I have been holding off on this but the experience I have had with heatable has been utterly dreadful. The installation went ok left a bit of a mess but let that slide until the engineer said that they need an electrician to finish it off so left an extension lead draping across my garage. A week went by and no word so I called and said they would call be back…not phone call. This happened 4 times over 2 weeks no response. In the meantime I couldn’t charge our car as it tripped out the heating. On the fifth attempt after an angry call they arranged and engineer in just over a weeks time, the time came and they cancelled as had a sick child arranged for 2 days time…fair enough…two day came cancelled again was sick themselves so now pushed it to following week. On the Monday I confirmed with the aftercare team they were coming and had to take the day off…never turned up! And since then the aftercare team have gone dark. Called again today angrier than ever and was promised another call back and guess what nothing. I am still waiting for this to be fixed and writing this will probably hinder that but I have to share how appalling the customer service and experience has been. Do yourself a favour use another company because as soon as you pay the money they don’t care and hound you for a review (hence the good rating)

We knew our existing boiler was on the way out but our existing plumber could not do an install till June. I had been watching your videos on YouTube, mostly around boiler reviews but then turned to your web site. When we realised we could chose one and pick an install date so easily, it just made sense. The checkout process also great, was good to see a list of what was included and what we had added as an extra. All in all pretty painless! Installers were great too, they arrived on time and were done by 3pm.

Super professional, and efficient people and work. Very impressed.

The engineer was very efficient. He worked so quickly. He was clean and we barely noticed he was in the house.
He went through everything at the end ensuring that I understood how to operate the boiler.

Able to communicate easily with this company

Very helpful communications to ensure that the correct boiler was offered. Exceptional service in fitment, which in this case wasn't an easy job since the boiler location had to change.

The choosing was a very simple thing in its self. It was a very easy experience aimed to get you the right boiler for your needs. Once picked you can choose you installation date and Heatable kept me informed by email .
The engineer contacted me by text the day before and told about what time he would be there to start the job and on the Monday he was the bang on time.
He did a great job ,kept everything tidy and took the old boiler away.
From picking to fitting it was four days but I could have had it in two or the next day if I would have picked it earlier in the day.
Very pleased .

This was quick, very professional service end to end! High quality boiler and installation and very hassle free. I would highly recommend

Our engineer was on time highly professional and overall provided great service. It was a complicated job but Jay managed to do it in one day. We are super impressed with the level of professionalism and would highly recommend using Heatable to anybody.

Good communication, quick install.

Excellent service, highly reccomend