I was given an appointment straight away. The procedure was efficient, every staff member was friendly and helpful. I was very pleased with the experience. I can strongly recommend the company.
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See what reviewers are saying
Super efficient. Quick, helpful, informative. Even got me a drink whilst I was with waiting between tests. All healthcare should run like this.
Excellent customer process from start to finish. Kasia provided great guidance up front so that I could make informed decisions. The preparation instructions were clear and on the day, the appointment... See more
I cannot speak more highly of the team that provided me with care and support. The Dr, Nurses and reception colleague were very professional, sincere and thorough. The scan was conducted with care an... See more
Company details
Written by the company
We are the heartscan people. We scan to diagnose and protect people from coronary heart disease, the leading cause of death and morbidity in the developed world. We offer free virtual consultation to people over the age of 40 who have heart concerns and, where appropriate use state of the art 'virtual coronary angiography' and other heart scans to help people find out about their cardiovascular risk and make lifestyle and other changes required to lower risk, where appropriate.
Contact info
5 Huxley Road, Surrey Research, Surrey Research Park, Gu2 7RE, Guildford, United Kingdom
- 01483467100
- office@vcl-surrey.co.uk
- heartscandirect.com
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Hasn’t replied to negative reviews
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A very professional service delivered…
A very professional service delivered in a timely and friendly manner.
They are all so polite and made it easy…
They are all so polite and made it easy for me. They are so helpful too.
I thought the organisation was…very good
I thought the organisation was excellent, everbody clearly Knew what they were doing and were very kind and thoughtful to people who were clearly stressed by the experience, well done.
Very efficient and caring service.
Very efficient and caring service.
Good experience
Seen promptly. Staff were professional polite and friendly. All in all, a great experience.
Fantastic team at The Virtual Cath Lab Surrey
I found Dr Edward Leatham and the team at The Virtual Cath Lab Surrey to be outstanding in terms of their excellent and professional quality of service, their genuine demeanour in gently assisting a patient to work through and understand procedures to be undertaken and their overall genuine care including aftercare. I cannot recommend Dr Leatham and his competent team highly enough.
The experience was amazing
The experience was amazing. Staff were truly excellent. Could not have been better. Brilliant bedside manner.
Made to feel welcome
The team made me feel very welcome and kept me informed throughout my scan. Also, the consultation post scan was insightful and helpful; it gave me clarity on what the next steps are.
Excellent service
Excellent service
Appointment very quick, staff excellent who explained everything. Very little waiting; all coordinated well and all went very smoothly.
Great experience so far
Great experience so far, punctual with appointments, staff extremely friendly and helpful. Consultants seem to be up to date with knowledge and treatments; some appear groundbreaking in terms of knowledge, diagnosis and treatment.
Everything you would expect…and more
Everything you would expect professionally with empathy, good humour and explanations of what was happening. They were busy and got on with their roles with empathy.
A small, friendly and professional team .
Very friendly and professional staff . There was an obvious good team spirit whilst waiting for my CT Angiogram, which was very calming.
Easy to find
Easy to find, easy to park, full and useful instructions and recommendations given in advance. Friendly and caring staff explaining all the various processes.
No internet o phone reception.
the staff are very friendly and…
the staff are very friendly and professional, the scan took very little time and i was on my way.
Very good experience.
All the medical staff were lovely…
All the medical staff were lovely reassuring kind and patient. I was quite scared but they were there for me.
Well run & efficient service with kind…
Well run & efficient service with kind & friendly staff. I could not recommend highly enough
I had an x ray standing in a corridor…
I had an x ray standing in a corridor with my outdoor clothing draped over a photocopier as there was nowhere else to hang my jacket. Not what I expected for a private facility.
Excellent Experience Again at SCVC, Guildford.
Efficient, polite and totally professional practice. I have attended on several occasions and, once again, had an excellent experience with first class treatment.
Clear,kind and caring.
Being confronted with a CT scanner can be daunting,but I was put at ease by the positive atmosphere generated by everybody in the team and the clear , kind and caring way they went about their business .Providing a nice cup of coffee afterwards was very thoughtful.
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