Hearing and Brain Centers of America Reviews 

64
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming staff for taking the time to thoroughly address individual hearing needs and answer questions. People note that the testing, equipment fittings, and ongoing aftercare services are exceptional, providing clear explanations and effective solutions. Though some customers mentioned it can take a little time to fully experience noticeable results from new devices or treatments. Other visitors also noted that evaluating long-term improvements requires patience while waiting for final therapeutic outcomes to fully materialize. Despite this waiting period, reviewers remain optimistic and highly satisfied with the overall care provided.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is extremely welcoming, friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, knowledgeable staff who... See more

Product

Customers had positive experiences with product, noting that the hearing aids are remarkably functional and... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers are always available to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started wearing hearing aids a year ago, and I'm pleased with how they have helped! Chelli and Taya were great from my very first meeting and with the follow-ups. They explained well about how th... See more

Rated 5 out of 5 stars

Hearing and Brain Center in Bountiful is staffed by the most welcoming, empathetic people one could hope for! I am a musician and a live sound professional, and they took that into account as they pro... See more

Rated 5 out of 5 stars

I am treated like a family member at the Hearing and Brain Center in Worcester. Joy takes care of my every need when my hearing aides are dirty or not working properly. Theresa, the audiologist, is pa... See more

Rated 5 out of 5 stars

The whole staff is so professional and they go out of their way to make you feel comfortable and that all your needs are met. The doctor is wonderful and spends as much time as necessary to understand... See more


Company details

  1. Audiologist
  2. also in
  3. Hearing Aid Store

Written by the company

Hearing & Brain Centers of America are America's Highest Rated Hearing and Tinnitus Health Care Offices. If you are searching for hearing loss or tinnitus treatment from a team of doctors and specialists who strive to be the area’s best, then you’re in the right place. Choosing a new audiologist for you or a loved one can be challenging, especially when you’re looking for one with extensive experience who provides high-quality care and cutting-edge treatment technology. At Hearing and Brain Centers of America, our team knows what it takes to provide all this and more. We offer personalized care with lasting results and quality you won’t find anywhere else. Plus, all our treatments are backed by a 100% Satisfaction Guarantee! Dr. Darrow, Director of Treatment, holds a Ph.D. from a joint Harvard Medical and M.I.T. program focused on Speech and Hearing Bioscience and Technology. As a research associate at the Eaton Peabody Lab at the Massachusetts Eye and Ear Infirmary, Dr. Darrow contributed to the development of next generation auditory prostheses. His most recent contribution to patient access and affordability was advocating nationwide for a low monthly subscription option for the medical treatment of hearing loss and Tinnitus.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(64)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look