Hear4U Reviews 

807
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and caring, often highlighting their knowledge and clear explanations. The service is frequently described as efficient, quick, and effective, leading to a positive user experience where treatments are often painless and provide significant relief. Many also appreciate the easy and fast booking process, including convenient online options. People frequently express immense relief and satisfaction after treatments, noting significant hearing improvement and feeling well looked after. Reviewers consistently find the overall process comfortable, convenient, and highly effective, confidently recommending the service.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their amiability, professionalism,... See more

Service

Reviewers mention positive feedback about service, consistently describing it as professional, efficient, and... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as quick, easy, and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as excellent,... See more

Location

Customers had positive experiences with location, often praising the convenience of local branches and ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I always have my ear wax removal at Hear4U. I find the staff to be very amiable and caring. I recently introduced my husband to the practice too. He found them to be very kind and professional. He... See more

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

807 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(807)

188 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was recommended Hear4U from a work…

I was recommended Hear4U from a work colleague to clean out the wax in my ear. They did a brilliant job and what a difference it has made to my hearing

8 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Friendly & Helpful

First time having ear wax removed, booked online. Sophia & Lamima were friendly and helpful. Will use again if needed in future. Thanks :)

6 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very Happy

Roger was fantastic and explained everything and all went very well. Natalie was great and efficient on reception. I would certainly recommend.

2 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service all round

Very fast booking system online got in next day..on arrival very friendly receptionist….straight forward no waiting..Lamima removed all wax from my ear in minutes. I would recommend hear4 u in Rothwell

2 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I managed to get an appointment for the…

I managed to get an appointment for the following day. Richard who saw me talked through the procedure and kept talking to me throughout which put my mind at ease. Very nice and clean shop, i would thoroughly recommend Richard and this company as being very professional and left feeling great. Thank you so much

26 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great Service!

Been a few times. All the staff are very friendly and professional. I would highly recommend!

1 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and professional

29 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Thank you

Thank you. The service was on top level.Satff was very friendly.Make me feel welcome from first second. Dr.Roger Stokes is a top professional.He did his job quckly,painlessly and very carefully. Yoe are the best! Thank you,Hear4U!

25 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

So impressed with Hear4you leicester

So impressed with Hear4you leicester. Always friendly and always professional! Super staff and special shout out to Donna. Relaxing experience with great people. Thank you 😊

24 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ear syringing

Went to hear 4 u for what is now a regular appointment for ear irrigation,but having said that the staff are brilliant and thorough and you know everything is going to be solved in a nice calm professional way.wouldnt hesitate to recommend this service.Danny Weir

19 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service from this cinic

For someone who often suffers from impacted ear wax build up, I am so grateful for this Hear4U clinic. I enter the clinic hearing barely a thing and leave it to a symphony of sound. The staff are brilliant and the nurse always makes sure the wax removal process is as comfortable as possible.

17 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Wax Removal

Having previously been treated by Hear4U I had no hesitation in rebooking for wax removal. Once again their professionalism and friendliness made the experience relaxing and their use of a camera to explain the before and after was very reassuring.

16 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I was treated with respect and the…

I was treated with respect and the treatment was excellent Debbie was great. I now can hear again 😊😊

16 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I was seen promptly by a friendly and…

I was seen promptly by a friendly and efficient lady who explained everything clearly about what was going to happen and answered my queries clearly.
Many’s thanks,

15 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

We were treated well

We were treated well. My husband was very glad to have his hearing back. My daughter and I were really pleased with both the staff who attended us. Very friendly and helpful. A lovely environment. Was offered a drink while I waited for my husband accompanied by my daughter. Great service.

11 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

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