Hear4U Reviews 

804
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and knowledgeable, making them feel comfortable and well-cared for during their visits. The service is frequently described as excellent, efficient, and pain-free, with many appreciating the clear explanations and successful outcomes of their treatments. The booking process is noted as very easy and convenient, often allowing for quick appointments, and the overall user experience is seamless from start to finish. Reviewers also highlight the positive atmosphere at various locations, with staff being welcoming and attentive, ensuring a high standard of care. However, some people mentioned a previous less pleasant experience with a treatment, though the most recent visit was satisfactory.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism and... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy and... See more

User experience

Clients share positive opinions on user experience, describing it as excellent, comfortable, and fast from... See more

Location

Reviewers mention positive feedback about location, with many highlighting the convenience of local branches... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well wort... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(804)

185 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solved problem

Easy to make an appointment
Efficient service
15 minutes to get wax removed and hearing restored

5 May 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

The Hearing Professionals

A friendly and very professional service.
My visit was for ear wax removal which was carried out with care and a very high level of expertise.
I was so impressed with the quality of service and knowledge that I have booked a full hearing test.
This is definitely a hearing professional that I am confident will provide the care that my hearing requires.

6 May 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Easy to book appointment on line

Easy to book appointment on line. Local to me car park nearby. Friendly greeting from receptionist - hot drink offered.
Audiologist on time. Very professional.
Thorough examination of ear wax problem and hearing loss Treated wax and discussed options going forward with me.
Very helpful appointment.
Highly recommended

6 May 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 4 out of 5 stars

Very convenient

I've been using this company for a few years now for getting my ears unblocked, after my GP withdrew funding. Even though funding has since been restored, it's much quicker & more convenient to use Hear4U, rather than endure weeks of struggling to hear whilst the NHS process you. The service is very good & all my treatments have been successful, save for once, when one ear wasn't properly cleared. However, the problem was resolved with a return visit without further expense.

1 May 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Extremely friendly and efficient…

Extremely friendly and efficient service at Rothwell . Couldn't really ask for much more. 👍👍😀⚽️

23 April 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

The lady was very professional in…

The lady was very professional in explaining what she was doing. Had me at ease when doing the procedure an making sure I was ok. I have no doubt if I need ear wax removal I will be going back, service I received was impeccable

29 April 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

It’s visit

Although it was uncomfortable it was worth it. The guy was very nice and patient with me. I will be back again .

10 April 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ear wax removal

The receptionist was very welcoming on our early arrival.
The lady who removed my ear wax was very punctual, polite and efficient at her job.
Overall very good service.
Thankyou very much.
Paul Rangecroft

17 April 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

From making an appointment to arriving…

From making an appointment to arriving at the reception was a breeze. The receptionist was efficient and friendly. I had my ears syringed by the clinician who was very informative and helpful. I also had a free hearing test. Overall my experience was excellent.
Thank you.

16 April 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service

Great service , Very pleasant staff , My ears were done and finished to good effect in no time .

15 April 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

A five star customer experience!

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulted in a prompt call back and an appointment the next day. Staff were friendly, professional and caring. Treatment was carried out efficiently and remedied my condition. All in all, this clinic offers a five star customer/ patient care experience which I would highly recommend. Many thanks.

15 April 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

My 3rd visit for ear wax removal

My 3rd visit for ear wax removal and every time everyone is very friendly and professional, would highly recommend them every time.

13 April 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Dad's appointment

Very professional,friendly and caring staff. Clean and comfortable surroundings. Would recommend them to friends and family.

17 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Please contact us regarding your review
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

First rate

First rate, sorted out a problem that I had with my ear, no hesitation in recommending Hear4U

2 April 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

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