Healthypetz Reviews 

This is not an American company. The legitimate company called Healthy Pets ends with an s. This fraud ends it's name with a z. I placed an $89 order for their collagen they claim stops itching from allergies. I checked shipping and learned my order is in customs. Surprise!! I was not familiar with the legitimate company until I fell for this company's blatant scam. I cancelled my order today and started a dispute with my credit card company. Time will tell if I get my money back. Beware, this company does not make or send the legitimate product and what you get could be dangerous to your pet.

I ordered some collagen liquid on the 13/4 delivery is by Yodel who has failed to deliver twice even though I have a safe place and at no time has any driver attempted delivery as I have CCTV. Now I can't get any information from either yodel or this company even after emailing them. Scam or shocking customer service??

Id give it zero stars if that were a thing. Complaint is the same that you have already read, never received product, never answered emails. I dont know why I always forget to check reviews on trustpilot or reddit before buying anything on line, but I really need to do so to stop wasting $$$$!!

This company does not respond to email requests to cancel subscription which I never signed up for in the 1st place. They keep sending collagen and using my card details that I used to make 1st purchase to debit my account each month. Dog has not improved on the collagen still itching bad as ever. I am taking action through my bank to cancel my card so they don't take any more money. I would not recommend this company to anyone. No contact details except email which they don't respond to!!

Ordered from website as the woman advertising it said the collagen on fb was a scam. Seen other adverts for Bloom collagen for dogs , same bottle and same woman advertising it!! UK based company but my bottle was shipped from China. Think ive been scammed again! Its now gone in the bin , who knows whats in the bottle but its not going in my dog. Please be careful.

My dog was allergic, got hot and very lethargic. I reached out to Healthypetz to ask questions with no response. Has been weeks since I emailed. No response to me getting my money back. Will never do business with them again.

BUYERS BEWARE!!!!!! I received 3 bottles within 15 days of order. The origin of the package was never disclosed. The odor upon opening is absolutely rancid/horrid/disgusting....with a 70 pound dog, the dosage said 2 droppers. I have a Labrador who eats any and everything. I could not get this into her with ANY food the smell was so bad! When I contacted them at healthypetzhelp@gmaildotcom, I received this response :
"Thank you for reaching out, and I am so sorry to hear that your pup is having such a hard time with the collagen. I completely understand the frustration—when our pets refuse something that we’re hopeful will help them, it can be quite a challenge!
I am particularly concerned to hear that she is turning her nose up at the smell. To be honest, this shouldn't be the case. We have recently identified that a specific batch had an uncharacteristic scent that was not supposed to be there, and it sounds like you may have received bottles from that run.
Because we want your dog to actually enjoy the supplement, I would like to send you a free replacement from our brand-new restocked inventory. This fresh batch has been quality-checked to ensure it meets our standards for taste and scent, making it much easier to mix into food or water without your dog noticing.
To save you the hassle, we do not require or accept returns. You don't need to worry about shipping the unopened boxes back to us; please feel free to dispose of them or gift them to a friend whose pet might not be as sensitive.
I would love the chance to get a high-quality replacement out to you so you can see the results you were originally hoping for."
**I was appalled that a "Bad Batch" could have been sent to me when this affects our dogs health! No effort was made on their part to contact me or any others about this "Bad Batch". I asked for the bad batch number, and they did not give it to me. Instead they asked me for the numbers on my boxes. I found this dishonest. I asked for a refund per their 60 day money back guarantee on their website and have now been going back and forth for 4 days with them. They claim they don't offer refunds. Here is their response:
"Thank you for reaching out with those questions.
Regarding the batch details, our production dates and batch numbers are printed directly on the bottom or the side of each bottle. If you can let me know the numbers you see there, I’d be happy to check them against our records for you before we move forward with any next steps.
To clarify our refund policy, the 60-day guarantee you mentioned is an outdated policy that was updated last year. Under our current guidelines, we do not accept physical returns of the product. However, to resolve this for you without the hassle of shipping anything back, I can offer you a 50% "no-return" refund on your purchase.
This allows you to keep the bottles while getting a significant portion of your money back immediately. " A significant portion? I paid $58 for rancid liquid! I will no longer engage with them, and have opened a dispute with my credit card for investigation into false advertising and inferior quality. Their website still shows the 60 day money back guarantee as of today. STAY AWAY! Buyer Beware! 😡🤬☠️💩

I've been waiting for my item and never received it but they got there money I am very frustrated with this and to top it off they got there money I will never fall again for this companies scam

The pipette was broken when I received it. Ot was pieces of crystal mixed with the product. I informed the company but no answer. Bad experience. I would ‘t recommend it

Long delivery time, thought this was in the UK! no reply to e mail query. luckily I read other reviews that said they were automatically put on the monthly subscription plan, when I checked this was the case. So have cancelled. Very dubious about giving it to my dog now.

I purchased three bottles from Heathly Petz and the liquid smells foul. It was originally light orange when I first opened it and then after a few days it changed to light yellow and stinks. I’ve thrown all three bottles in the bin. I did try and communicate with the company but no luck. Huge scam. Stay clear of this product

Buyer beware. Ordered a bottle online and system automatically signs you up for regular deliveries which I didn’t want and despite me selecting a one off bottle. Very sneaky by company. Reached out to customer services via email as I don’t want automatic deliveries and there is no phone number. Still waiting on a reply. Have emailed again this morning asking where my delivery is as it still hasn’t arrived just shows in transit. Now debating with myself whether to contact my bank to dispute the payment. Would definitely NOT recommend. Will never use again.

Scam company, product doesn't work and they don't respond to emails.

This company is a scam. Never received my item as ordered and had to file a fraud claim with my bank. They don’t offer shipping through a carrier it only links you back to their website with no additional information. This is especially despicable to prey on pet owners trying to help their animals.

My first order was fine, ordered again after running out and when received the smell was rancid and a milky colour. Nothing like the first batch I received, I certainly wouldn’t give it to my dog. Iv emailed them 3 times quoting ‘quality concern’ and not had a response to any of my emails. Iv replied to a Facebook post that they were commenting on, asking them to contact me, and still no response.
After reading other reviews I’m now questioning how legitimate this business really is.

At check out I ordered buy 2 get one free ($60) and one bottle ($30) for a total of 4 bottles ($90 + tax). When the charge went through I was charged $144.75. I immediately contacted the customer support and never heard back. I reached out again last week stating the charge in on my credit card for product I did not order again never heard back. Yesterday I received 6 boxes of the the product. No customer service at all and now I'm out $ for a product I don't want.
This was a reorder and I do think the product helped my dog's skin issues but the order process will lead me to look elsewhere.

This site is a scam. I placed an order and never got a confirmation. I reached out to the supposed company and never got a response so I looked up the transaction on my bank statement and found a phone number and when I googled the phone number it shows that this is a scam there as well. So beware and don’t waste your time or your money here. The phone number listed on my bank account for this company is 307-454-1902 for healthy petz. I placed a stop on my payment since it was still pending.

Zero stars. Ordered and never received. Never got any response from anyone after leaving several emails. This is a scam rip-off.

You are a horrible company! I received my product which had a horrific smell that was beyond worthy of giving even dead animal! After emailing the company 4 times with no response and absolute no way to contact them I am left to write this review.
DO NOT GIVE THEM A SECOND CHANCE!!!

Be aware this company will set you up to auto subscribe without any prior knowledge. Requested a refund and getting no response. The product smells disgusting I threw my 1st order straight in the bin noway would I give the foul smelling stuff to my dog and I now have another shipment coming. Been trying to cancel all weekend with no response. SCAM do not buy !!!!!!