Healthy Paws Reviews 238

Never received our order, never reply to emails or phone calls about actually sending it.
4th time around someone says they'll send again. then I get an email saying out of stock and refunding.
A waste of time, unreliable

Excellent delivery as usual. Thanks!

Sells very short-dated supplements. No reply to email. First order from this company - never again. AVOID!

Reliable and efficient as normal.
Food delivered very efficiently and on time, again as normal.

Always incredible service. Super fast and reliable delivery!

The best service, quick delivery, the best products

Great food. Dalmation fart & poo reduction!

Great service and speedy delivery. The pate has made a huge difference in the training rewards for our GSD puppy, it has made him focus more as he knows the pate is a real high value treat for him. We will definitely be buying more as his training continues.

The company does not honor their advertised refund policy. I canceled by phone and email within the cancelation period and the company simply refused to issue a refund. The customer service representative I spoke to was rude and did not want to be helpful at all.
I imagine they would unjustly refuse claims as well. All about taking your money and not providing service.

I can't believe the difference on our 13 year old staffy. He was in such a state from allergies he had developed that we thought we were losing him. Healthy paws deliveries are aways delivered within a few days.

My cat Stormy took very ill and needed about $10,000 in surgery. HP paid directly and was prompt and caring. Five stars.

Fast postage , Good quality food , dog in cracking health and good fur

Healthy Paws has been there for our German Shepherd Lacey, whenever she has faced medical challenges. She had to have emergency surgery in 2023, and another emergency surgery in 2024. It was a blessing not to have to worry about the bill, and to not allow the question of "finances" to play a role in either decision. After each procedure, Healthy Paws reached out to check on Lacey and showed true concern for her well being. Highly recommend pet insurance, for peace of mind when you need it most.

Quick delivery as usual tks
Fozzi seems to have taken to the change of variety we ordered.

Our boxer puppy loves this food. Received excellent service from ordering to delivery.

As per my previous comment, Healthy Paws is a great complete dry food full of goodness and my Maltese loves it.

Ordered rabbit ears with fur, as was out of stock from where I usually buy. All seemed good, similar price, fast delivery. One evening I took one earlier and gave to my dog only after giving noticed that there was still round plastic tag attached. My dog is death and can not hear commands now so gave me a bit of the fight when I was trying to get the ear from him. Now concerned as sometimes I let him choose his ear from the treat box, what if I haven't noticed the tag. Contacted company and not heard back, seems they don't care.

Excellent service. Quick attention to claims. Very communicative. Checks sent out immediately after review.

Our Smokey and Debo both senior dogs were diagnosed with cancer. We are so grateful that we signed up for pet insurance prior to this diagnosis as it was the only way we can afford their treatments. Having Healthy Paws made this decision easier for us. No questions asked with claims submitted. Reimbursements come in fast. They will check in on your pets too - great customer service. Being a Realtor in the area, I always recommend this Pet Insurance to all my friends, family, and clients. Just like us and our homes, we also need to ensure our four-legged family members are insured.