Healthwave Reviews 

891
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt, highly efficient delivery service, mentioning that purchases usually arrive exceptionally fast and in perfect condition. Shoppers truly appreciate the great value provided, highlighting reasonable prices and a wide selection of useful products. Consumers also find the website very user-friendly, making the entire ordering experience completely smooth and straightforward. Some reviewers were not happy with delivery delays, mentioning instances where shipments took significantly longer than expected. A few individuals also reported missing items, unresponsive customer support, or orders that were paid for but not received.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight positive aspects of order processes, consistently praising the user-friendly website,... See more

Service

Clients share positive opinions on service, describing it as a really smooth and reliable experience.... See more

Product

Users describe positive interactions with product availability and quality. Consumers appreciate the fast... See more

Price

Consumers find price to be positive, consistently praising the competitive rates and great bargains... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with this Healthwave a few years and all my experiences have been 5* plus. My medication when ordered always arrives within two days. There staff are very courteous when dealing with the... See more

Rated 5 out of 5 stars

Prompt and efficient service. Staff friendly, helpful and informative. The message sent to my phone when my prescription is ready to collect is really helpful. The facility to dicuss my medication,... See more

Company replied

Rated 5 out of 5 stars

Made a big order and everything arrived by the following evening. Super straight forward and some of the medication I ordered was half the price of literally every pharmacy online I could see and any... See more

Company replied

Rated 5 out of 5 stars

Couldn’t be easier. From ordering and payment. Delivery was so quick. Ordered on Saturday and delivered on Monday. Will definitely use Healthwave again


Company details

  1. #6 of 16 best companies in Pharmacy
  2. #9 of 26 best companies in Health and Beauty Shop

Written by the company

Healthwave is your online pharmacy and medical store delivering to patients and businesses across Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

891 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(891)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt service and free delivery…

Very prompt service and free delivery when you spend a bit more

24 May 2026
Healthwave logo

Reply from Healthwave

Hello,

Thank you very much for your kind feedback. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Quick reliable and easy to order

Quick reliable and easy to order

30 May 2026
Healthwave logo

Reply from Healthwave

Hello Andrew,

Thank you very much for your lovely feedback. We appreciate it greatly.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Fast shipping

Fast shipping

29 May 2026
Healthwave logo

Reply from Healthwave

Hello Ming,

Thank you very much for your kind review. We are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

It's been a week and I still have not…

Late delivery but that was on the part of an post. Healthwave was quick to resolve the issue.

12 May 2026
Healthwave logo

Reply from Healthwave

Hello Keith,

Thank you for your review and your feedback. We are very sorry to hear that you have not received your order yet.

I’ve sent you an email so we can resolve this for you as quickly as possible. If you could please check your inbox, we’ll work to get this sorted right away.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Excellent communication and the items…

Excellent communication and the items arrived so well packaged .. I was really impressed. This was my first experience with Healthwave and I will definitely use them again. Would highly recommend

25 April 2026

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