Health Service Discounts Reviews 

5,858
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive variety of available savings and describe the platform as exceptionally user-friendly for everyday shopping and planning holidays. Consumers often mention that the site is easy to navigate and helps people save significant amounts of money across numerous popular retailers. Some reviewers were not happy with certain promo codes, noting that specific online offers appeared invalid, failed during checkout, or were not accepted by merchants. Others also pointed out operational limitations regarding physical card usage in stores and slow processing times when trying to top up digital balances.

What people talk about most

Discount

Customers consistently note positive experiences with discount offers, appreciating the wide variety of... See more

Website

Clients share positive opinions on website, highlighting that the platform and app are consistently... See more

User experience

Customers had positive experiences with user_experience, frequently highlighting that the website and app are... See more

Value for money

Users describe positive satisfaction with value for money, noting that it is easy to use and helps them save... See more

Service

Consumers find service to be positive, highlighting it as a very useful and user-friendly platform that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My online experience has been great but I’m disappointed that because I don’t have an NHS pension I’m not able to access a Blue Light card since becoming a retired NHS employee. This seems very unf... See more

Company replied

Rated 5 out of 5 stars

Always best to search on here for some discounts before shopping. Love this app and the offers Every little helps and the site or app is so easy to use and navigate. Thank you for offering disc... See more

Company replied

Rated 5 out of 5 stars

Good range of discounts for all major retailers. Website I always check to see if discount is available before purchasing anything. Easy to use App and website, just search and link copies discount co... See more

Company replied

Rated 5 out of 5 stars

It's a very easy website to use and it's always worth checking it when making a purchase as there's a good chance you could get a discount or a giftcard for that purchase. It's only a couple of £'s o... See more

Company replied


Company details

  1. Coupon Service
  2. Warehouse store

Written by the company

Health Service Discounts is one of the UK’s leading providers of discounts to Healthcare and NHS staff. For over 20 years, Health Service Discounts has been supporting Key Workers and helping them save with exclusive discounts at the biggest brands. Sign up today and begin saving. You give at work, so why not start winning at life with Health Service Discounts?


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(5,858)

412 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Mixed review of changes

Tesco added to the range of retailers is positive, but M&S have dropped out. No notification of M&S withdrawal was provided, so funds wasted without benefit before I noticed :-(
I find the bank authorisation now needed when topping up, a complete pain. Surely, there's a faster way!

9 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for taking the time to share your feedback.

We appreciate your comments and are sorry to hear about your experience. Your feedback regarding the retailer changes, communication, and the top-up authorisation process is valuable, and we'll make sure it's shared with the relevant teams as we continue to improve our service.

Rated 5 out of 5 stars

Customer service is excellent

The ladies were very helpful on my booking
As I was unable to book on the website as it wouldnt except my discount code .
The lady went through everything and explained the details and helped me book with the discount code.☺

5 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for sharing your feedback with us, we truly value hearing from our members.

Rated 5 out of 5 stars

Great offers.

8 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We appreciate you taking the time to leave a review. Your feedback means a lot to us.

Rated 5 out of 5 stars

Big holiday saving

Easy to look for offers and providers and saved £298 on a holiday with TUI.

8 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

Reliable service

Reliable. Gives great reductions and at the rate it says.Easy to use.

7 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

It’s wonderful to hear about your positive experience, thank you for sharing your feedback.

Rated 5 out of 5 stars

Great offers

Great offers, I saved a total of nearly £500 on my TUI holiday using the app! Would definitely recommend Health Service Discounts.

4 January 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

Health Service Discount - Highly Recommended

Health Service Discount is a very useful and user friendly service, which provides countless, helpfull discounts for NHS staff.
I couldn't recommend it more highly.

5 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your kind words, we’re delighted to hear you had such a great experience!

Rated 5 out of 5 stars

Easy to use

Easy to use. Saves you money on the things you want. Easy choice to make

2 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

Well I didn’t know about this until a…

Well I didn’t know about this until a couple of months ago it’s absolutely fantastic to get a discount from most places

21 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re delighted you’re enjoying the savings. Stay tuned for even more exciting offers!

Rated 5 out of 5 stars

Health service discounts, Good service

Good service, plenty offers, clear instructions, easy sign up

1 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for sharing your feedback with us, we truly value hearing from our members.

Rated 4 out of 5 stars

Some good discounts

Some good discounts, little long winded to use, however ite a good idea.

19 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We value all feedback and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Easy to use

Easy to use, got the deal I needed

18 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for sharing your feedback with us, we truly value hearing from our members.

Rated 5 out of 5 stars

Great discount

Great discount made the purchase affordable for me, easy to do, happy to recommend!

24 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re pleased you’re benefiting from our discounts, more great savings are on the way!

Rated 5 out of 5 stars

Lots of good deals covering everything…

Lots of good deals covering everything we need daily and the future, only downside is all the concerts are down London and all the winners are around there, nothing for the Northern sector.

29 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for sharing your feedback with us, we truly value hearing from our members.

Rated 5 out of 5 stars

Really good deals

You offer many discounts , which is really good. I don't go on holiday personally ( have no passport) lol I really like it though would help with alot of things . I haven't done many, there is alot of good brands id like to use in all its really good

28 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thanks so much for your review, we’re always grateful to hear from our members.

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