Health Service Discounts Reviews 

5,845
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find a good range of discounts for major retailers and services, often leading to significant savings on various purchases. Many people appreciate the website's user-friendly design, making it easy to search for and apply codes. Reviewers frequently highlight the service as useful and efficient, providing countless helpful discounts for eligible staff, and it is often considered a go-to platform for finding valuable deals. However, some customers also noted issues with discount codes not working, sometimes appearing invalid or expired when applied, with some feeling there was no actual discount. A few other people also felt that the website presented difficulties, such as problems with password reset functionality or encountering errors when trying to visit merchant sites.

What people talk about most

Discount

Customers had positive experiences with discounts, frequently using them to save money on various purchases... See more

Website

Clients share positive opinions on the website, frequently praising its ease of use and navigation for... See more

User experience

Consumers find the user experience to be positive, with many reviewers praising the ease of use and... See more

Value for money

People report positive experiences with value for money, with many reviewers highlighting significant savings... See more

Service

Customers consistently note positive experiences with service, praising the great savings and variety of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sometimes very good but if like me you are retired the codes don't work as you have to have an NHS email address or Blue Light Card, which obviously I now don't have. This should be stipulated before... See more

Company replied

Rated 5 out of 5 stars

My online experience has been great but I’m disappointed that because I don’t have an NHS pension I’m not able to access a Blue Light card since becoming a retired NHS employee. This seems very unf... See more

Company replied

Rated 5 out of 5 stars

Good range of discounts for all major retailers. Website I always check to see if discount is available before purchasing anything. Easy to use App and website, just search and link copies discount co... See more

Company replied

Rated 5 out of 5 stars

As someone who has a Blue Light Card & is ill-health retired from the A&E Ambulance service. I still make sure I check Health Service Discounts along all the other sites to find the best savings deals... See more

Company replied


Company details

  1. Coupon Service
  2. Warehouse store

Written by the company

Health Service Discounts is one of the UK’s leading providers of discounts to Healthcare and NHS staff. For over 20 years, Health Service Discounts has been supporting Key Workers and helping them save with exclusive discounts at the biggest brands. Sign up today and begin saving. You give at work, so why not start winning at life with Health Service Discounts?


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(5,845)

399 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great offers

Great offers, particularly for beauty and skincare. Thank you!

25 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thanks so much for your review, we’re always grateful to hear from our members.

Rated 4 out of 5 stars

I love the app and offer ranges

I love the app and offer ranges, but think there could be better reductions negotiated and will make it a premium choice.. however keep up the great work!

25 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We value all feedback and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Great offers

Love it use it often great discounts on every day brands
Have saved lots of money so far

25 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re delighted you’re enjoying the savings. Stay tuned for even more exciting offers!

Rated 5 out of 5 stars

Great offers

Great offers, saved a packet, thanks for your support !

24 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

It’s great to know our discounts are helping you save! We can’t wait to bring you more deals.

Rated 5 out of 5 stars

Easy to use site and some amazing…

Easy to use site and some amazing discounts on virtually anything. Can you please reach out to fishing retailers to see if they could offer any discount to all our fishing colleagues cheers Andy

24 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thanks so much for your review, we’re always grateful to hear from our members.

Rated 5 out of 5 stars

Very useful for discounts on so many…

Very useful for discounts on so many things. I used it for discounts on clothes, holidays, shoes and more. Well worthwhile.

1 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We appreciate you taking the time to leave a review. Your feedback means a lot to us.

Rated 5 out of 5 stars

Recommended

I was very skeptical when I first started using this cash card. However, over the past six months I have made £200 cashback - on household spending that I would have spent anyway. Easy to use. Recommended.

24 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

It’s wonderful to hear about your positive experience, thank you for sharing your feedback.

Rated 5 out of 5 stars

Health Service Discounts offers great…

Health Service Discounts offers great savings on a variety of items. Worth checking before any purchase to see how much discount you can get. Used it many times and saved £££££

1 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

It’s great to know our discounts are helping you save! We can’t wait to bring you more deals.

Rated 5 out of 5 stars

Great savings on the Health Service…

Great savings on the Health Service Discounts site. Always a saving to be found. I appreciate the email updates to remind me to look as well. Very satisfied.

24 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

My online experience has been great

My online experience has been great but
I’m disappointed that because I don’t have an NHS pension I’m not able to access a Blue Light card since becoming a retired NHS employee. This seems very unfair considering my time working for the NHS in a caring role. I know of other employers working in administrative roles who do have a Blue Light card.
Maybe you could explain why I am unable to have one.

1 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We are Health Service Discounts. Our scheme is available to those working in the Health Service Sector and those who are retired from this sector.

Please reach out to us directly so we can help you with your registration.

You can contact us here -

customerservice@healthservicediscounts.com

Rated 2 out of 5 stars

Not really discounts

Not really discounts. These really dont amount to much of n the current climate.

17 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re sorry to hear this and appreciate you sharing your thoughts. Feedback from our members is incredibly important to us as we continue to improve our service.

If you have any specific suggestions or ideas on what you’d like to see, we’d really value hearing from you.

Rated 3 out of 5 stars

Have found sometimes not cheaper to go…

Have found sometimes not cheaper to go through the site, especially booking airport parking at Bristol.

25 April 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Please can you reach out to us and provide screenshots of the pricing you are seeing so we can look into this?

You can contact us here -

customerservice@healthservicediscounts.com

Rated 1 out of 5 stars

Go ahead and just book without this code

Tempting offers but purely enticing tricks only. Far too many exclusions to offers. Very selective in items on offer. Codes don't work. Codes expire by the time you come to use it. Almost given up afters years of trial.

25 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thanks for your feedback.

Each offer comes with its own T&Cs, which may explain the situation. If you believe something isn’t right, please reach out to us directly with information about the offer and purchase you are trying to make. This will allow us to take a closer look and provide more specific guidance.

Rated 3 out of 5 stars

Confusing experience

I purchased cinema discount vouchers. It wasn't clear how or if it would work for IMAX tickets, or what the discount would be. I didn't receive the promised email with voucher codes and instructions on how to use them, so had to copy and paste the codes from the confirmation page of the app. I think I got a £1 discount on each ticket but it wasn't clear on the Cineworld app either. Overall a rather confusing experience!

20 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear your experience with the cinema vouchers was confusing and that you didn't receive the expected email.

We really appreciate your comments about the clarity of the offer and redemption process. Your feedback will be used to help improve the offer journey and make the experience clearer for our customers. Thank you again for helping us improve.

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