Healthpilot Reviews 

1,913
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 635 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making complex processes much easier. Many people appreciate the personalized and professional approach of representatives who guide them through options and answer questions thoroughly. The website is frequently highlighted for being user-friendly, easy to navigate, and effective in helping consumers find and compare suitable plans efficiently. However, some people mentioned occasional website functionality issues, such as software glitches that prolonged enrollment or a lack of detailed explanations on certain screens.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting representatives as... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as easy to navigate,... See more

Website

Reviewers mention positive feedback about the website, with many wishing they had found it sooner due to its... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over and above is not something I hear lately in this country when it comes to genuine service and honest help. I had put off signing up for my Medicare Advantage Plan for over 2 years strictly becaus... See more

Company replied

Rated 5 out of 5 stars

The representatives that I spoke with were extremely helpful. I started off with Grace and was switched over to due to Grace not being licensed for one of the products I was interested in. Very nice y... See more

Rated 5 out of 5 stars

In deciding what plans to go with, I was getting a headache and couldn't seem to find anything that covered my various needs. After answering just a few easy questions on Healthpilot, a Medicare Advan... See more

Rated 5 out of 5 stars

I spent days, no, it was weeks researching the best medical plans for myself and my wife when we retired, but Healthspot eliminated all that hassle when I needed to change plans. And what's best is th... See more

Company replied


Company details

  1. Health Insurance Agency

About Healthpilot

Written by the company

Medicare Advantage Plan

Find your Medicare plan online in minutes. No spam calls, no catch.

Get Medicare recommendations based on your doctors, drugs, and needs. Enroll online by yourself or with support from one of our experts.


Browse plans without the spam. No email or phone number required.

Browse plans from top carriers online without entering your contact information. It’s fast, secure, and completely free to use with no obligation to enroll.

View plans side-by-side. Compare coverage between carriers.

View plans side-by-side to compare costs, drug coverage, and provider networks. Get recommendations based on what matters most to you.

Fast and easy online enrollment. Avoid the wait times and paperwork.

Our online enrollment experience is designed to be fast and straightforward, so you can skip the long phone queues and time-consuming paperwork.

Help, but only if you want it. Get support from non-commissioned, licensed insurance agents.

Contact our licensed insurance agents for any questions you have. Our agents are not paid commissions, so their support is always unbiased with the plans we represent.

Find plans
Schedule a call

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,913)

631 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Answered all my questions

Answered all my questions. Quickly found the right coverage for me. Every single person I talk to were very polite, informative and helpful. So thankful I call united healthcare

7 December 2025
Rated 5 out of 5 stars

Easy to use

I used this when looking for a new Medicare drug plan. It shows you the 4or5 best plans for you. The info tells you what you will pay annually. This is very helpful because when I did my husbands we thought it was goi g to be to high because of a 50$ per month increase. What we seen was some of the plans were cheaper per month but double the cost annually. He stayed with the plan he was already on. It was 4000$ les per year that the others that would have been 8000$. I’m not on many meds so I went with a cheap monthly plan. The site is so helpful and fast. Highly recommend.

7 December 2025
Rated 5 out of 5 stars

Helpful…

The person I spoke to was very helpful and spent a lot of time on phone with me while I got my application submitted.

7 December 2025
Healthpilot logo

Reply from Healthpilot

Thank you for sharing this. We’re glad our team was able to help and take the time needed to get everything submitted. We’re here to support you for as long as it takes, so you can feel comfortable and confident throughout the process.

We appreciate you choosing Healthpilot.

Rated 5 out of 5 stars

Great service

The lady that talked to me was very professional and thorough. She helped me pick out the best plan for me and my husband also.

7 December 2025
Rated 5 out of 5 stars

OUTSTANDING. Over and above is not something I hear…

Over and above is not something I hear lately in this country when it comes to genuine service and honest help. I had put off signing up for my Medicare Advantage Plan for over 2 years strictly because of my previous experience with both Government and Corporate locations. Today HeathPilot walked me through what seemed complicated previously. Im extremely happy and await my new xust package. Thank You HeathPilot.

6 December 2025
Healthpilot logo

Reply from Healthpilot

Thank you for taking the time to share this, it truly means a lot. We know how frustrating past experiences can make this process feel and we’re really glad Healthpilot was able to help turn something that once felt complicated into something clear and manageable. Hearing that you felt genuinely supported and at ease is exactly why we do what we do!

We appreciate you trusting us and are glad to have you with Healthpilot.

Rated 4 out of 5 stars

Perfection

What I thought would be a nightmare, turned out to be a sheer pleasure
The Rep I spoke with took her time and explained everything step by step.

7 December 2025
Healthpilot logo

Reply from Healthpilot

So glad to hear this — thank you for sharing. We love hearing when an experience that felt daunting turns into something positive. Taking the time to explain things step by step is exactly how we aim to support our customers.

We’re here anytime you need us.

Rated 1 out of 5 stars

I signed up

I signed up, selected my own health plan (no help u from you) and got a message it would be 2 weeks to hear from you regarding if I qualify.. and I have not heard from anyone since.

6 December 2025
Healthpilot logo

Reply from Healthpilot

Thank you for letting us know about your experience - it's very important to us. We work hard to make it easy to enroll on your own, while also having a team of dedicated licensed agents available if you ever want help along the way. After enrollment, carriers may take some time to review applications, and we’ll always reach out directly if they need any additional information.

We’re contacting you now with the latest update. Please know that we are always here to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look