Healthpilot Reviews 

1,913
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 635 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making complex processes much easier. Many people appreciate the personalized and professional approach of representatives who guide them through options and answer questions thoroughly. The website is frequently highlighted for being user-friendly, easy to navigate, and effective in helping consumers find and compare suitable plans efficiently. However, some people mentioned occasional website functionality issues, such as software glitches that prolonged enrollment or a lack of detailed explanations on certain screens.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting representatives as... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as easy to navigate,... See more

Website

Reviewers mention positive feedback about the website, with many wishing they had found it sooner due to its... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over and above is not something I hear lately in this country when it comes to genuine service and honest help. I had put off signing up for my Medicare Advantage Plan for over 2 years strictly becaus... See more

Company replied

Rated 5 out of 5 stars

The representatives that I spoke with were extremely helpful. I started off with Grace and was switched over to due to Grace not being licensed for one of the products I was interested in. Very nice y... See more

Rated 5 out of 5 stars

In deciding what plans to go with, I was getting a headache and couldn't seem to find anything that covered my various needs. After answering just a few easy questions on Healthpilot, a Medicare Advan... See more

Rated 5 out of 5 stars

I spent days, no, it was weeks researching the best medical plans for myself and my wife when we retired, but Healthspot eliminated all that hassle when I needed to change plans. And what's best is th... See more

Company replied


Company details

  1. Health Insurance Agency

About Healthpilot

Written by the company

Medicare Advantage Plan

Find your Medicare plan online in minutes. No spam calls, no catch.

Get Medicare recommendations based on your doctors, drugs, and needs. Enroll online by yourself or with support from one of our experts.


Browse plans without the spam. No email or phone number required.

Browse plans from top carriers online without entering your contact information. It’s fast, secure, and completely free to use with no obligation to enroll.

View plans side-by-side. Compare coverage between carriers.

View plans side-by-side to compare costs, drug coverage, and provider networks. Get recommendations based on what matters most to you.

Fast and easy online enrollment. Avoid the wait times and paperwork.

Our online enrollment experience is designed to be fast and straightforward, so you can skip the long phone queues and time-consuming paperwork.

Help, but only if you want it. Get support from non-commissioned, licensed insurance agents.

Contact our licensed insurance agents for any questions you have. Our agents are not paid commissions, so their support is always unbiased with the plans we represent.

Find plans
Schedule a call

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,913)

631 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Explanations and format easy to…

Explanations and format easy to understand. What was difficult was trying to sign back in to my/our account(s). One should be able to do that directly from the Home screen. Otherwise, satisfied with signing up for Medicare Advantage for my husband and myself.

15 February 2026
Rated 3 out of 5 stars

It took a lot longer than I expect

It took a lot longer than I expect. Was to he released 3PM
It was 6PM

8 December 2025
Healthpilot logo

Reply from Healthpilot

Thank you for sharing your feedback. One of our team members has reached out and left you a message, as we’d like to learn more about what happened and see how we can help.

We appreciate you giving us the chance to follow up directly and hope to get in touch with you soon!

Rated 5 out of 5 stars

Janet went above and beyond…

Janet went above and beyond expectations. She even willingly faced a long hold time to get me the information I needed to make a decision.

30 January 2026
Healthpilot logo

Reply from Healthpilot

Really appreciate you sharing this. It means a lot to hear Janet went the extra mile to make sure you had the information you needed. That kind of dedication makes a real difference and we’ll be sure to pass this along to her.

We are here if you need anything else!

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