I met the nurse online together with my husband (he has to do my injections until my hand pain reduces). She was really great - very easy to talk to, well informed and very good at illustrating and ch... See more

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About HealthNet
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We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Written by the company

- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
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Contact info
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, United Kingdom
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk

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The nurse was very helpful and polite…
The nurse was very helpful and polite when showing me how to do the injections
Great service
Great service, easy to use. my only feedback would be to send the confirmation text message much earlier in the evening as I received mine at 23:03hrs
Great communication and delivery
The nurse was great and she gave me…
The nurse was great and she gave me lots of information and clear directions.
The service is always great
The service is always great
Fantastic friendly drivers and always deliver on time
I did not receive a text message the…
I did not receive a text message the evening before the delivery. I received a message on the morning of the delivery. The delivery was over an hour and a half late arriving.
Delivered just after estimated time and…
Delivered just after estimated time and driver very polite and reminded me to place medication in the fridge
Always on time and they ring and let…
Always on time and they ring and let you know that they are on their way.
My hospital failed to present my repeat…
My hospital failed to present my repeat prescription in a timely manner. Healthnet chased on my behalf and despite a hospital delay of almost a month getting the prescription to Healthnet, they prioritised a delivery for me resulting in my medication only being 1 day late.
On time and pleasant delivery person
Nurse was very friendly and…
Nurse was very friendly and knowledgeable. Answered any questions I had
Brilliant service
Brilliant service. Always on time, delivery guys very friendly and helpful.
The delivery was on time
The delivery was on time. The delivery driver was very nice and polite.
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