I met the nurse online together with my husband (he has to do my injections until my hand pain reduces). She was really great - very easy to talk to, well informed and very good at illustrating and ch... See more
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They take care of everything. They sent reminder that my order was due They agree a delivery time that suits me, giving me a 2 hour window. Delivery is always on time. Driver was friendly but pro... See more
The health care nurse was extremely helpful and talked us through the injection procedure perfectly. Sue explained the process in steps which we were able to follow nice and easy.
Lucy was extremely helpful and could not have been more friendly.However I found it extremely difficult to get in touch with your main support before her visit David
Company details
About HealthNet
Written by the company
Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Written by the company
- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.
We know your time is precious, so to avoid having to take time out of your day to call us, we have a dedicated page on our website answering frequently asked questions and could potentially answer your query in minutes.
Click here.
Click here.
Contact info
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, United Kingdom
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk
HealthNet's Digital Tool Guides
4.8
Excellent
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Driver was brilliant 👍🏻
28 August 2026
Delivered on time exact date very kind…
Delivered on time exact date very kind driver gave me a needle box as mine was full and there wasn’t a replacement with the order, but he had to have a spare one which he let me have
25 August 2026
Delivery was on time and driver was…
Delivery was on time and driver was friendly and efficient.
27 August 2026
Absolutely brilliant never had a…
Absolutely brilliant never had a problem with HealthNet and always on time with my medication.
29 August 2026
Always helpful and delivered in time…
Always helpful and delivered in time frame. Staff lovely
28 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No prior warning for delivery
I never received a message to organise delivery and am away on holiday so only knew about my delivery today when I received the text saying 'out for delivery today' so had to ensure someone was able to receive it in my absence.
28 August 2026
Reply from HealthNet
Hi,
Thank you for your feedback. We’re sorry you did not receive a message to arrange your delivery in advance. We understand the inconvenience this caused especially as you were away on holiday.
We apologise for the inconvenience and have shared your feedback with our Logistics Team
Kind Regards,
The HealthNet Team
Always given a 2 hour window and always…
Always given a 2 hour window and always deliver on time
28 August 2026
Friendly gentleman and within the time…
Friendly gentleman and within the time window stated, thank you.
28 August 2026
I did not like the fact that an AM…
I did not like the fact that an AM delivery could not be asked for as in previous deliveries
28 August 2026
Reply from HealthNet
Hi,
Thank you for your feedback.
We understand your disappointment regarding the morning delivery option not being available. We are always working to improve our services and delivery options. We appreciate you bringing this to our attention.
Kind Regards,
The HealthNet Team
On time and polite x
28 August 2026
Duxopent friendly, courteous and professional as always
Friendly, courteous and professional as always.
25 August 2026
Delivery
My delivery was on time, the only reason I have not given 5* is because I ordered a 5lt sharps box and only received a 3.5 lt one! Otherwise brilliant service as always.
28 August 2026
Very informative
Very informative, explain the procedure. Contact with details of dates & times for visits etc very good, all round very good.
6 August 2026
Driver polite and well mannered
Driver polite and well mannered. Arrived not long after the start of the 2 hour allocated slot.
28 August 2026
I never have to worry about my…
I never have to worry about my medication as it is always on time delivered between the time slots I ask for, always polite and helpful
27 August 2026
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