Even after sharing the details over the whatsapp, the agent isn't responding.. you are here to provide the services, or to gain the attention? Shared prescriptions have every details like hospital na... See more
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I got a test done yesterday, and even now, the results are incomplete. That in itself is unacceptable—but what’s worse is the absolute lack of support. I’ve tried every possible channel—chat, phone... See more
Communication, I paid for Iron values test but they gave me test report without Iron values, after writing emails to them, no reply, customer service never calls you back, They call you back only if... See more
Worked with healthians is great opportunity ....good staff ,good culture
Company details
Written by the company
Healthians is one of the most trusted players in diagnostics today, with a network of fully automated labs across 250+ cities in India, that are hardcoded with innovative technology, advanced robotics, and intelligent digital solutions. With an extensive team of highly qualified lab technicians and pathologists, our single-minded purpose is to follow the strictest of quality measures to maintain accuracy for each test we perform.
Contact info
India
- healthians.com
2.1
Poor
164 reviews
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Replied to 10% of negative reviews
Typically replies within 2 weeks
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Worst experience...healthians are not good for your health and mental peace
I had made an online booking for two persons for a Rs 1599 per person package in April 02, 2021. After some discount it was priced at Rs 3134- for two instead of Rs 3198. The person who came for sample collection was not aware how many test tubes of blood need to be collected. So once my sample was taken he made a call to someone and then said he need to draw more blood. Then he again took blood from other arm in two more test tubes. On being asked by when the reports will be ready he said we need to keep checking email for reports. Everyday I checked my email for reports but there was no information. On April 07 , 2021 I made a call to the number 9998880005. It was the number provided at the time of booking. I was made to wait for more than 10 minutes before one of the agents came to attend. But she had no answer about whereabout of my reports. She said she further need 2-4 hours to check. At this point I told her that arrange to generate a ticket that I need my refund since I cannot wait any longer for my reports and I'm going to the nearby testing centre to get my tests done. She generated a ticket number but still said that she will get back to me within half an hour about the reports status. Hats off to their unprofessional attitude, she didn't. I will now keep on following with them about my refund.This is simply the height of unprofessionalism and thug mentality that healthians is making fool of people. If they can't deliver what they committ they should not be in the business. As far as I'm concerned, healthians never again. They are not good for your health and peace of mind.
7 April 2021
Unprompted review
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