The process, asking questions up front on the questionnaire & apt booking went so smoothly. Then GP in question was fantastic. Asked the right questions, the answers I felt were listened to. I felt... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As an adult,finding support for ADHD has been so difficult but through health hero it’s been made incredibly easy! I was diagnosed and treated with great care through this platform and the impact it h... See more
Company replied
Dr. Khan spotted my emergency condition during a video call last week, when I was not even thinking about it as it presented in a very unusual way and with mild symptoms, and he insisted with me tha... See more
Company replied
From start to end all staff are efficient,helpful,professional,and tge service is so convenient specially when you aren't well enough or able to get an appointment elsewhere. Love this service. Great... See more
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Company details
- #1 of 1 best companies in Holistic Medicine Practitioner
- #5 of 7 best companies in Doctor
- #2 of 2 best companies in General Practitioner
- #1 of 2 best companies in Mental Health Service
- #1 of 1 best companies in Psychiatrist
Written by the company
Welcome to HealthHero Ireland – where expert healthcare meets digital convenience. We're here to guide you through every step of your health journey, offering online GP services, prescriptions, travel health advice, weight management and ADHD consultation and many more. All of our clinicians are fully qualified and IMC registered.
Contact info
2 Dublin Landings North Wall Quay, D01 V4A3, Dublin, Ireland
- (01) 514 3464
- info@healthhero.ie
- healthhero.ie
4.6
Excellent
651 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Pricing not discussed
8 February 2026
Reply from HealthHero
Hi Mark, thank you for taking the time to leave a review. We’re sorry to hear that your experience did not fully meet expectations.
We’d like to clarify that GP practices such as Healthhero do not have any control over the price of medications charged by pharmacies, as each pharmacy sets its own pricing independently. By law, there can also be no commercial or contractual relationship between prescribers and pharmacies.
We understand that medication costs can sometimes be frustrating. For clarity, the pricing for our Specialist GP consultations is fully transparent and is confirmed before the appointment takes place.
Reply from HealthHero
thank you, Valeria!
Reply from HealthHero
thank you John
Reply from HealthHero
thank you Damian !
So convenient and less expensive
So convenient to book a time that suited and have the consultation in the comfort of my own home so no sitting in waiting rooms
27 January 2026
Reply from HealthHero
cheers Karen - delighted to get your feedback
Brilliant service and staff
From start to end all staff are efficient,helpful,professional,and tge service is so convenient specially when you aren't well enough or able to get an appointment elsewhere. Love this service. Great professionals. Happy patient.😊
3 February 2026
Unprompted review
Reply from HealthHero
thank you BC, really appreciate you lovely review
Cannot get a gp appointmnet so booked…
Cannot get a gp appointmnet so booked this as I have ear pain and throat pain, was given amoxicillan for just 5 days , no help at all, made another appointment today for the same reason and was told to go to out of hours doctor, even though its the same thing that another short course of an antibiotic would have cleared.
Very dissapointed and wont be using this service again.
3 February 2026
Unprompted review
Reply from HealthHero
Hi Martina, thank you for taking the time to share your experience, and we’re very sorry to hear that you were disappointed with the outcome of your second appointment.
Your feedback was reviewed carefully, and our Medical Director has been trying to contact you directly to discuss the decision and answer any questions you may have.
Following a full clinical review, it was concluded that the GP’s advice was appropriate based on the information available at the time. As your symptoms had not improved after the initial assessment and treatment, the safest and most responsible next step was to recommend an in-person examination with a local or out-of-hours GP, where a physical assessment could be carried out.
All of our GPs are fully qualified, registered with the Irish Medical Council, and are required to follow established clinical guidelines to ensure patient safety at all times. While we appreciate that this may not have been the outcome you were hoping for, our clinicians must always act in the patient’s best interests.
We would still welcome the opportunity to speak with you directly, should you wish to discuss this further.
Great service
The doctor was on time, reliable, and provided me with everything I needed.
17 January 2026
Reply from HealthHero
thank you Jadyn!
GP was super as was Boots
The GP was super, really dedicated, she called me back a few times to talk through further details around the vaccine options.
Both pharmacists I met in Boots were also great, professional, knowledgeable and personable. The service overall worked really seamlessly from making appointment with GP to making appointment at Boots and attending for the vaccines.
22 January 2026
Reply from HealthHero
thank you Marie!!! such a lovely review, delighted you were happy with our joint service
Reply from HealthHero
thank you, Jessica - we have a lovely, highly experienced team of IMC-reg Doctors
Excellent experience from start to…
Excellent experience from start to finish. I rang first thing in the morning and had a doctor call me within the hour. Asked me loads of questions which I found really good . He didn’t just fob me off. He sent in my prescription to the chemist straight away . Such a good service and all very friendly helpful staff
12 January 2026
Unprompted review
Reply from HealthHero
thank you, Sharon! delighted to read that you had a positive experience with our team
Excellent online GP service
Excellent service, got an appointment quickly when there no appointments available with my own GP. The doctor listened carefully to my description of symptoms, he was clear and easy to understand, he provided a prescription which thankfully resolved everything for me.
6 January 2026
Unprompted review
Reply from HealthHero
thank you Amanda, great to read your feedback - thanks for taking the time to leave it, it really helps!
Professional and convenient
I was able to get an appointment on the same day as requested. The doctor was professional and friendly.
2 January 2026
Unprompted review
Reply from HealthHero
thank you, Christina! Delighted that you had a 5-Star experience, thank you for your review
Excellent service as always
Excellent service as always. The appointment was within 24hrs which is very good, the initial call was attentive and helpful and the Dr listened and was very good.
18 December 2025
Unprompted review
Reply from HealthHero
Thank you for your lovely feedback! We’re so glad we could get you seen quickly and that everything went smoothly. We really appreciate you sharing your feedback.
Very good experience
Very good experience. This is a great option when you don't need to speak with your personal GP.
1 June 2025
Reply from HealthHero
Thank you for your positive feedback! We're delighted to hear you had a great experience and found this a helpful option when your regular GP wasn’t needed.
Frustrating is an understatement
Frustrating is an understatement. I've been using this service for over a year only because I have no other choice,but they're not good when you need something. It's impossible to get a clear answer to a question in a timely manner. Prescription requests always take several days or a week to process. They give vague and differing answers as to whether or not I will EVER be able to have refills for my very simple prescription written by my GP rather than them, because they obviously want to keep gathering monthly prescription renewal fees off me forever for doing absolutely nothing. It's a ridiculous system.
10 December 2025
Unprompted review
Reply from HealthHero
So sorry to read about your disappointment with our service. We would like to understand what happened so we can assist you and prevent any further issues.
Please get in touch with our admin team at info@healthhero.ie with your details and we can investigate the matter and provide the support you need.
We appreciate the opportunity to make things right.
This service is very good for people…
This service is very good for people who work long hours. Easy to book an appointment and with wait times that is was less as compared to going to the gp clinic. I wish for this service to continue. Keep up the good work.
1 December 2025
Unprompted review
Reply from HealthHero
thank you for your 5-star review!
Great service
Easy to book and was able to get an appointment within an hour on a Sunday morning. Doctor was genuinely helpful and took the time to give advise as well as prescribing treatment
30 November 2025
Unprompted review
Reply from HealthHero
thank you, Katie - really appreciate you taking the time to leave your feedback
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