Esmeralda Mercado was so kind and compassionate. On my phone call, she immediately put me at ease with her patient and calm manner. She answered all of my questions. Esmeralda was very thorough.She ma... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed to figure out some details of my health plan through covered California and Logan made that process extremely painless! He did a great job explaining everything to me and making sure I knew e... See more
Chris was awesome! He was very professional and extremely helpful and insightful. He had a great personality and a great sense of humor and made the whole process Very lighthearted and easy especially... See more
I've had to call Covered California a few times now, and I continue to have a great experience with their customer experience team. Steven was helpful and patient, walking me through my different opti... See more
Company details
Written by the company
We make health insurance easy! Health for California does online enrollment for Covered California. Our aim is to simplify the process and help you make an informed decision as to what is best for you. We assist individuals, families, seniors, and business owners with finding the right medical insurance options.
Contact info
4000 Montgomery Drive, 95405, Santa Rosa, United States
- 877-752-4737
- support@healthforca.com
- healthforcalifornia.com
4.8
Excellent
56 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Chris was polite and helpful!
20 November 2025
Unprompted review
Healthcare Subject Matter Expert
Chris provided information quickly and thoroughly. He explained all information in great detail and is a subject matter expert in this field! I can't thank Chris enough for helping me navigate and understand the healthcare process!
20 November 2025
Unprompted review
Steven was very helpful
Steven was very helpful, patient, and knowledgeable. He answered all of my questions in a personable and professional matter.
19 November 2025
Unprompted review
Incredible customer service!
Steven actually answered the phone at 4:58 in the afternoon. I was sure I was going to be sent to voicemail. He was incredibly helpful and happy - a rare combo in today’s customer service arena. I appreciate his service and demeanor and wish ALL customer service professionals were like him!
19 November 2025
Unprompted review
Great customer service from Steven
Great customer service from Steven. Very helpful wanted to make sure my doctor accepts the insurance I picked and he found her.
19 November 2025
Unprompted review
Steven was great
Steven was great! He was very professional and helpful at the same time.
19 November 2025
Unprompted review
Steven was Amazing human on the phone
Steven was Amazing human on the phone. No complaints and super chill guy . Great voice btw
19 November 2025
Unprompted review
Steven was incredibly knowledgeable…
Steven was incredibly knowledgeable regarding the various health plans offered by Covered California. He made navigating health insurance pleasurable and was super supportive in exploring options and choosing a plan that fit my family’s needs. His upbeat energy, patience and kindness were definitely noted and appreciated.
19 November 2025
Unprompted review
Jason needs a raise
Jason needs a raise, he was fabulous to work with.
3 November 2025
Unprompted review
Very helpful customer support
Logan made such a difference today in completing my insurance request. I am so thankful for his insight and assistance.
31 October 2025
Unprompted review
Esmeralda Mercado Excellent!
Esmeralda Mercado was so kind and compassionate. On my phone call, she immediately put me at ease with her patient and calm manner. She answered all of my questions. Esmeralda was very thorough.She made sure that my health care coverage needs were fully met.
24 October 2025
Unprompted review
Esmeralda was very helpful and seems to…
Esmeralda was very helpful and seems to be very knowledgeable in her work environment.
We need more employees like her.
24 October 2025
Unprompted review
Esmeralda was so detailed and helpful…
Esmeralda was so detailed and helpful on every question I had. Really knowledgeable and kind. Thank you!!
24 October 2025
Unprompted review
Esmeralda Helped today
Esmeralda Helped today. Very polite and professional. Understood her clearly. No complications.
24 October 2025
Unprompted review
I wish all cs reps were like Esmerelda
Esmeralda was friendly, efficient and got my questions answered quickly and to my satisfaction.
24 October 2025
Unprompted review
5 star!
Every time we call for inquiry or help, the representatives were very helpful and knowledgeable. Today, Esmeralda helped me and she was very warm and friendly.
24 October 2025
Unprompted review
Steven updated my personal information…
Steven updated my personal information saving me a big headache trying to figure out how to do it myself. Also gave me advice to consider on other plan options
23 October 2025
Unprompted review
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