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HealthExpress.co.uk Reviews 

27,687
•
TrustScore 4.5 out of 5

4.7

Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 1,977 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the straightforward ordering process, noting that items always arrive promptly and in discreet packaging. People also deeply appreciate the supportive staff, informative guidance, and professional medical advice provided throughout their overall health journey. Some reviewers were not happy with occasional delivery delays, poor courier handling, and packaging problems, specifically mentioning instances where parcels were left exposed or items arrived warm. A few other individuals also noted facing unexpected difficulties with strict order rejections or finding that certain alternative products did not fully meet their personal expectations.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising extremely fast dispatch times,... See more

Service

Clients share satisfaction on service, frequently praising prompt delivery and helpful staff. Consumers... See more

Order

Reviewers mention positive feedback about order processes, highlighting how easy and straightforward it is to... See more

Product

Customers had ambiguous experiences with product, as many reviewers reported that items work well, arrive in... See more

User experience

Consumers find user experience to be positive, highlighting a great website that is easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always professional and quick to deal with you online. Hassle free everytime ive used them. The only place i go for prescriptions!! Never experienced product shortages like most other sites.. Make... See more

Rated 5 out of 5 stars

The best measure of a great business is how they react to things going wrong. Through no fault of Health Express Royal Mail delivered my order to the wrong address. Within 24 hours I received a replac... See more

Rated 5 out of 5 stars

Ordering is clear & simple yet thorough. I stay with Healthexpress because I feel safe & looked after. My GP is kept informed too. I have researched other companies such as Bolt & Vol but the afterca... See more

Rated 5 out of 5 stars

Easy to use their website, delivery was extremely fast, it came within 2 days. I have used this company before and I will continue to do so

Company details

  1. Pharmacy

Written by the company

HealthExpress is a UK-based online healthcare provider making medical support more accessible through secure, confidential doctor consultations. Support is available across areas such as sexual health, men’s health, women’s health, and lifestyle improvements such as weight management. The service is safe, convenient, and discreet, providing access to professional care without a face-to-face GP appointment.

HealthExpress Details

Written by the company

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(27,687)

1,920 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Buying is easy

Buying is easy, delivery always on time. Price always the cheapest, product good.
Slight niggle is package not sealed properly. (Not first time).

14 August 2026
Rated 3 out of 5 stars

I believe people who are taking this…

I believe people who are taking this feel a little embarrassed and incompetent to speak about their wait and it would be nice to keep in touch personally so we as patients can feel supported in stead of taking our money and leaving us to it.

13 August 2026

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