It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had just bought a classic car and the seller was insured with Heacock already, I had called land spoken to Kaitlyn and he thin 10 mins she had my new policy all set up and I was fully insured ready... See more
Company replied
Amanda was amazing. She did a very good job helping me get all the required information needed to get the policy enforce on my classic cars. As a previous Haggerty insurance customer, I can only s... See more
Company replied
I've been dealing with Heacock Classic for more than 25 years. They understand classic performance cars, are very helpful and always available. I've shopped around. The price is fair and the advice... See more
Company replied
Company details
Written by the company
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Contact info
250 Century Parkway Suite 425, 08054, Mount Laurel, United States
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Recommended
I've been dealing with Heacock Classic for more than 25 years. They understand classic performance cars, are very helpful and always available. I've shopped around. The price is fair and the advice or expertise is rare.
28 October 2025
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Ginger was outstanding
Ginger was outstanding. Staying with Heacock beyond one year will depend on pricing. Seemed a little high but again, customer service was superb!
24 October 2025
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Very great experience!
Very great experience! Weston was a pleasure to deal with and handled my quote in a quick and professional way with a great price too!
21 October 2025
Reply from Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Everything was fine.
21 October 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
took care of issue
17 October 2025
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
great service
My experience with the Agency was very Ryan
Schroepfer very good ; helpful, and was handed my Incurrence .
14 October 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Great experience so far
4 October 2025
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Renewal after lapse
I just renewed my insurance after several years where I could not drive the car. My information was there that probably helped expedite the on boarding experience. It did not take long. The person I interact with was courteous and informed. It was great to have a person that knew about cars.
27 September 2025
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Reply from Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Outstanding employee
The employee, Jill, exceeded my expectations. She stayed on the phone with me until my problem was resolved. She has a calm, reassuring voice and made me feel as though she truly cared about me as a customer and as a person. She is outstanding.
8 October 2025
Reply from Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Mr. Coates
Mr. Coates was extremely helpful in getting us the right kind of coverage. He was very thorough, going step by step on what would fit our needs. Our son-in-law had recommended Heacock Classic and we were very happy that he did.
8 October 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Ryan was extremely helpful and I…
Ryan was extremely helpful and I couldn’t be more pleased with the service he provided.
30 September 2025
Reply from Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Reply from Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Great customer service
Ryan was patient, understanding and very helpful as I changed my coverage from one state to another. Hope to visit with him if I have another need to call.
22 September 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Simple, easy and friendly customer service
I had just bought a classic car and the seller was insured with Heacock already, I had called land spoken to Kaitlyn and he thin 10 mins she had my new policy all set up and I was fully insured ready to go.. she asked me all the general questions, my information told me the effective time it would be in effect and within a few mins I was done.
Very professional, courteous and knowledgeable in what she does for Heacock. Thank you again!!
12 September 2025
Reply from Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Victoria was friendly and very helpful…
Victoria was friendly and very helpful through the process.
6 September 2025
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
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