HDpiano Reviews 330

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform intuitive and effective for learning piano. Many highlight the quality of the product, particularly the wide selection of songs and the ability to learn without reading sheet music. The staff is frequently commended for their helpfulness and responsiveness, with many people appreciating the personalized support. The website is also noted for its excellent design and functionality. However, some customers expressed dissatisfaction with aspects of the subscription model, specifically regarding cancellation policies. A few people also mentioned issues with the availability of chord sheets for every song and occasional inaccuracies in some musical arrangements.

What people talk about most

User experience

People report positive experiences with the user experience. Customers praise the huge variety of songs, the... See more

Product

Users describe positive interactions with the product. Many reviewers praise the wide variety of songs... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the teachers for being... See more

Website

Customers consistently note positive experiences with the website. Many reviewers praise it as truly amazing... See more

Subscription

Consumers find subscription to be ambiguous. Many customers express satisfaction, with some renewing their... See more

Based on these reviews

Rated 4 out of 5 stars

I have been learning piano for 6 months and have tried various apps - the thing I like about HD Piano are real pianists playing the songs.Once you understand the "falling" notation its clear what to p... See more

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Rated 4 out of 5 stars

Great concept and good implementation with some room for improvement. For non-pianists like me (I am a singer/guitar player) would be helpful to display the incoming notes not only with sings (like E#... See more

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Rated 4 out of 5 stars

I think I've been with HDPiano for 4 years plus. At one point they got behind on their web experience. However I gave them some feedback a while back and I am sure they had others. Their current si... See more

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Rated 4 out of 5 stars

HD Piano has a lot of great songs to learn. I’m a newbie at Piano and it’s helped me grow as a player a lot. My only complaint is that some of the instructors are really good at telling you the... See more

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Rated 2 out of 5 stars

Music was crammed on to 3 pages, should have been more. Some bars of music did not sound correct. Lyrics were not under the music, so you better memorize the lyrics. Edit: HD piano replied to my revie... See more

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Rated 4 out of 5 stars

It’s been a wild ride so far, I enjoy to use the practices. I would love to have a app of HDpiano and a view videos for following piano practices to sing along to my favorite songs. Thanks of cours fo... See more

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Rated 4 out of 5 stars

Good site to jump right in and learn songs on the piano. No nonsense approach, the keys to play are right in front of you! You can pick up the timing just by listening. The loop feature is useful.... See more

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Rated 4 out of 5 stars

It would be great if i could access my account. On average it takes half an hour at least to get in, and often i cant get in at all. Sadly the only way to cancel is to login. Its a shame because on... See more

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Rated 4 out of 5 stars

Hi as i loking its looks all good but i want to test free premium for 24 hours for test to we can see if is that actually worth our money so i really wana see to you gona add that function and mybe is... See more

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Rated 4 out of 5 stars

A brilliant tool, but need to secure the rights for the Beatles and Elton John stuff. Thankfully though, plenty of Queen to keep me going.

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Rated 5 out of 5 stars

HD Piano has increased my playing skill and enjoyment of the piano. The lessons are conveyed in a relaxed manner and I love learning musical tid bits the instructors pass along. Learn wonderful songs... See more

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Rated 5 out of 5 stars

I chose the lifetime membership. HDpiano offers many songs from easy to difficult. It truly is a good value for your money. They teach a little music theory as they go along, finger placement, and ho... See more

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Rated 5 out of 5 stars

I went from not being able to play a chord to playing ten classic rock songs perfectly in under a year. HD Piano is the perfect resource for someone who wants to play now without the burden of lear... See more

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Rated 5 out of 5 stars

HD Piano’s content is an absolute game-changer! The depth and thoroughness of their teachers, the quality that goes into the editing, it is all phenomenal. Especially for someone who has a lot of trou... See more

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Rated 5 out of 5 stars

I have used hdpiano for many years now and it has really helped me to get back to the piano after many years of silence. It is perfect for getting into songs quickly, and being able to play without no... See more

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Rated 5 out of 5 stars

HT piano is a great way to learn piano at your own speed. The cost is reasonable and you can learn tricks to make The Learning Easier with how they have set the program up. As far as their atte... See more

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Rated 5 out of 5 stars

As someone who has never been taught piano, this website is truly amazing and I highly recommend it. I am now able to play different songs - thanks to the pace of the tutorials, and how they are cle... See more

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Rated 5 out of 5 stars

HD piano have got me out of so many difficult situations as a keyboard player in a band. Excellent tutorials of which you can take on exactly as taught or edit to your needs. Will always subscribe.

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Rated 5 out of 5 stars

It's the best way to learn to play piano, it is simple and amazing, the way you hear the melody from each song. Just hoping I can continue with this lifetime opportunity system. Can't be happier, bu... See more

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Rated 5 out of 5 stars

It must be tough providing an on line tutorial service where the student self-assesses their competency. Just having the songs graded really helped me pick appropriate ones.

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Rated 5 out of 5 stars

HDpiano features a wide range of songs to learn, lessons that are carefully taught by knowledgeable and friendly teachers, and terrific customer support. HIGHLY RECOMMEND HDPIANO if you want to learn... See more

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Rated 5 out of 5 stars

I love HD piano, it’s made my piano learning experience so much better with a wide range of songs and really easy to follow tutorials, even for complicated songs. I wouldn’t usually bother to leave fe... See more

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Rated 5 out of 5 stars

I'm 70. As a kid I was taught classical, but wanted to play rock and roll. I learnt Moonlight Sonata until it bored me to tears. I stopped playing for 50 years and just took it up again. I found these... See more

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Rated 5 out of 5 stars

there are way more than enough songs(thousands) by professional teachers that jump right into the lesson without delays even offering both the melody version and album versions on a lot of them. It re... See more

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Rated 5 out of 5 stars

Hi all, been with HDpiano for some years after trying close to every other piano platform out there. And at the end of the day, I keep coming back. So, why one may think?. Well, it seems there are now... See more

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Rated 5 out of 5 stars

I love hd piano more than the other programs. There are some songs that I wish they had license for but thats ok, there are more than enough great songs to learn. This is my third year to sign with th... See more

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Rated 5 out of 5 stars

My young son spent hours and hours learning many different songs on HDPiano, from classical to modern pop and even some jazz. Extremely nice setup, intuitive, good selection and good customer service... See more

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Rated 5 out of 5 stars

The lessons are really good and easy to follow. There is a huge variety of songs and you can choose which skill level you like. I had a technical problem with saving my favorites and wrote an email... See more

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Rated 5 out of 5 stars

This is a fantastic resource for pianists of all experience levels. I have been a registered user for years and depend on their service when working on new songs with my band.

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Rated 5 out of 5 stars

Learned dance of the sugar plum fairy moonlight sonata nocturne in e major nocurne in b flat, fabulous program ,

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Rated 5 out of 5 stars

I changed my email and had after that problems with logging in to had-piano. I got help instantly to clear history and data in the Safari-app. And it worked, great!

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Rated 5 out of 5 stars

HD piano is a great tool for learning new songs. I've been using this website for years and I've never had an issue.

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Rated 5 out of 5 stars

From the simplicity of "is that all they are doing?" to breaking it down to sections and building confidence HDpiano is the way.

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Rated 5 out of 5 stars

I am writing again to express my sincere appreciation for Lavender. Throughout the process of restoring your site's "Favorites" section/functionality, Lavender was providing consistent follow-ups.... See more

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Rated 5 out of 5 stars

The best piano tutorial site around and I use many of them. Tons of songs across many genres. Excellent instruction.

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Rated 5 out of 5 stars

Learning efficiently. Good choice of music. Good structure first, second part. Refrain etc.

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Rated 5 out of 5 stars

I’m learning Writings on the wall by Sam Smith. I really like the way Dan teaches the lesson. Always glad to find a song that I enjoy with Dan teaching that song.

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Rated 5 out of 5 stars

I’ve always wanted to learn to play the piano. I’ve tried repeatedly to learn to read music so I can play my favorite songs. It would take hours for me to learn a single sheet of music. I like to play... See more

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Rated 5 out of 5 stars

HD piano is a terrific resource to learn songs. I highly recommend it.

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Rated 5 out of 5 stars

Very fast and helpful support! And videos are great! I hope I will have enough money to renew my plan to buy it in the near future.

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Rated 5 out of 5 stars

Wonderful piano arrangements. Love the videos, especially Joe with the English accent.

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Rated 5 out of 5 stars

What has made this HD Piano customer service experience great is the quick response and sincere concern to correct my account issue. Lavender is who responded to my inquiry and offered a solution that... See more

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Company details

  1. Music Store
  2. Hobby Store

Written by the company

HDpiano proudly serves the most-watched piano tutorials online. Boasting over 1.5 million YouTube subscribers, many of whom pay for a premium subscription, HDpiano shows you how to play your favorite songs on piano - FAST and without any prior experience. Impress yourself today!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

330 reviews

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Rated 4 out of 5 stars

I love this site

I love this site. I have improved rapidly. I do wish to see all the songs have the note letter displayed. I would definitely recommend this site. Greg.

3 April 2025
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Reply from HDpiano

Thanks, Greg! It’s great to hear that you’re making fast progress and enjoying HDpiano. We appreciate your suggestion about note letters and will be in touch to see how we can further improve your experience. Happy playing!

Rated 2 out of 5 stars

The interface used to be usable

The interface used to be usable. Now, you can't find anything, can't add favorites, can't get rid of favorites, it's unusable.

1 April 2025
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Reply from HDpiano

Thank you for your honest feedback—we hear you and we apologize for any frustration.

The good news is that a re-design is already in progress to improve search, favorites, and overall usability. We will also be reaching out to you directly to learn more about your experience and pain points. Your input is helping us make HDpiano better, and we’re committed to giving you a 5-star experience! 🙏

Rated 5 out of 5 stars

World Class Operation

The team at HDpiano has developed something that is second to none. Not only is their teaching/learning platform spectacular, their customer service and user interface is top notch. While my years as a member may not be concurrent, they will be worthwhile and memorable! Thank you Lavender and team!

25 March 2025
Unprompted review
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Reply from HDpiano

Thank you for your thoughtful review! We're thrilled you're enjoying both the platform and our customer service. We’ll be sure to share your kind words with Lavender and the team. Thanks for being part of the HDpiano family—happy playing!

Rated 5 out of 5 stars
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Reply from HDpiano

Thank you for your kind words! We're glad to hear that you're enjoying learning with us! Happy playing!

Rated 5 out of 5 stars

Fun to learn

14 March 2025
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Reply from HDpiano

We really appreciate your positive feedback! It's fantastic to know that you're having fun playing your favorite songs on piano with HDpiano! Happy Playing!

Rated 5 out of 5 stars

good visual instructional learning tool

good selection of songs and lessons for each part of the song with instructor videos.

7 March 2025
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Reply from HDpiano

Thank you for the kind words! We're thrilled to hear you're enjoying HDpiano, and your feedback motivates us to keep delivering a great experience! Happy Playing!

Rated 4 out of 5 stars

Over all a pretty good experience but…

Over all a pretty good experience but it was just a bit expensive

6 March 2025
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Reply from HDpiano

Thank you for reaching out and for the kind words! We are working to make sure we have competitive pricing against other alternatives like private instruction or other online services but we want to make sure you took advantage of latest promotion so I will be reaching out to see if there's anything more we can do to assist!

Rated 3 out of 5 stars

Good selection

Good selection of styles and songs, find the block style and instructors hard to follow sometimes

3 March 2025
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Reply from HDpiano

Hi Trish, thanks for reaching out and sharing your feedback! We will be reaching out directly to learn more about how we can better set you up for success on your piano journey - and I wanted to make sure you knew there were tools in the video player to slow down the speed and loop sections so you can focus on learning the trickier parts - this might help if you weren't already using them, thanks!

Rated 5 out of 5 stars

Hats Off To HD Piano

I'm not a young man anymore and I don't want to go through the many fundamentals of learning piano. I do have an understanding of music from 45 years of guitar. So I just want to say that HD Piano is the perfect fit. I've enjoyed my first year and I feel that it has been more than worth it. My time is limited but I still managed to learn quite a few songs. It has brought joy and enrichment to my life. Keep up the good work HD Piano

1 March 2025
Unprompted review
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Reply from HDpiano

Thank you so much for sharing your experience! It means the world to us to hear that we could provide the ideal solution for you to translate your musical experience from years of guitar to quickly start playing and have fun learning piano! Happy playing and always feel free to reach out to our support team if there’s anything more we do to help!

Rated 5 out of 5 stars

Thanks for reaching out Stephanie

Stephanie reached out to me personally about making an attempt, barring any licensing issues, to increase the platform’s selection of R&B /soul music tutorials. I found her sincerity and commitment to my request to be quite pleasing. Looking forward to possibly learning more songs by Luther Vandros, Spinners, Frankie Beverly, Smokey
Robinson, etc…through this platform. Thanks Stephanie,

Sincerely,

Don

1 March 2025
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Reply from HDpiano

Thank you Don for your feedback! We will be reaching out directly as we are working to bring more R&B & soul to HDpiano and would like to hear your recommendations. We do have Smokey Robinson and Ray Charles songs in production now but there are so many more greats to add, let's build a 5-star R&B / soul catalog here at HDpiano!

Rated 4 out of 5 stars

Awesome resource, just wish we could sort songs by key!

Really amazing functionality! So many different ways to learn! As someone who plays piano by ear but never learned how to read music very well, this has been amazing for training my ear to hear the more complex, jazzy chords better. Now if only we could search / filter results by key! That addition would make this truly the ultimate resource for students and teachers alike!

25 February 2025
Unprompted review
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Reply from HDpiano

Thank you so much for the kind words! And we appreciate your feedback - we add searching / filtering by a key to our improvement list to enhance your learning experience!

Rated 3 out of 5 stars

good lessons but needs more variety

good lessons but needs more of the underrated bands and songs, for example twenty one pilots. it would also be nice to have some songs like megalovania by toby fox and stuff like that.

19 February 2025
Unprompted review
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Reply from HDpiano

Thanks for reaching out, we wanted to let you know we actually have about 20 Twenty One Pilots songs you can learn: https://hdpiano.com/?artist=Twenty+One+Pilots.

But we'd love to connect via email to learn more about your feedback on the catalog to take this to a 5 star experience. While we cannot honor all song requests due to licensing restrictions, we love to hear from our users and prioritize the songs you want to learn as much as possible!

Rated 1 out of 5 stars

Showing wrong email

14 February 2025
Unprompted review
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Reply from HDpiano

I have just sent a request to you so we can get your contact info and sort this out!

Rated 5 out of 5 stars

Need Help HD

I want to thank HD Piano for correcting a problem with my account, I wrote a poor review because of the issue I had with my account and not because HD piano isn’t a good company. I truly enjoy being a part of the HD family and I recommend any one who want to up their game in playing piano to join the HD family.

13 February 2025
Unprompted review
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Reply from HDpiano

Hello Douglas, it looks like you have two different subscriptions with us - we just emailed you now to resolve and make sure you can access the preferred subscription to get you back to a 5-star experience!

Rated 5 out of 5 stars

Some Constructive Suggestions

I'm a regular customer and an experienced pianist. In general I'm very happy with the tutorials.

Some points that I feel would enhance my experience:
1. I used to enjoy the ability to comment on tutorials.
2. I enjoy tutorials that take the learning beyond simply saying play A, B, C notes. This doesn't help from a memorising perspective and full songs become tedious to get through note by note.
3. Similar point with respect to rhythm and counting. Teaching it as "G comes in on beat 2-ee" is not particularly helpful in actually learning the overall rhythm and feel.
4. I'm not sure if some kind of transposition can be integrated, but that would really be just perfect! Given that many of us do like to sing along, bringing it into a comfortable key would be a gamechanger.

Cheers!

7 February 2025
Unprompted review
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Reply from HDpiano

Thank you so much for the insightful feedback! We appreciate you sharing while also expressing that you enjoy HDpiano! We especially understand the value of transposition and we will be looking into this!

Rated 3 out of 5 stars

If I was just rating the lessons then I…

If I was just rating the lessons then I would give the app 4 or 5 stars … I really enjoy this approach to learning songs.
Unfortunately the new interface has totally ruined the experience of searching for new pieces to play. On an IPad it’s now incredibly difficult to search and scroll and quite often when you’ve found a piece it crashes when you try to select it.
This is all very frustrating because there was nothing wrong with the old interface. I’m not sure how much testing it went through but it really feels like a big step backwards.
I still love the video lessons so I’ll persevere as they are the main thing … but I really hope there are some improvements/fixes in the pipeline.

7 February 2025
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Reply from HDpiano

Thank you so much for your feedback, we moved to a new behind the scenes "tech stack" to better future proof HDpiano to be able to build new features and improvements but we know with change also comes feedback and more people testing things to understand that changes are needed to further improve. Our tech team has been focused on these improvements - already doubling the page speed on the Explore page but we are also looking to improve ease of Search as well. I will be reaching out to learn about your challenges and make sure we get you to a 5-star experience ASAP!

Rated 1 out of 5 stars

Not enough classical and not enough…

Not enough classical and not enough really simple tunes for the total beginner

1 February 2025
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Reply from HDpiano

Hi Catherine I will be reaching out to see how we can improve your experience with HDpiano! And to explain on our classical catalog - generally we only host performances. We encourage students to dissect the piece using the looping and speed controls built into our video player. Considering the difficulty of many of these arrangements we didn't feel that our tutorial format could really do these classical pieces justice. That being said, for some of the most popular classical pieces such as Moonlight Sonata, Claire De Lune, Für Elise and Chopin's Prelude in E Minor we do have complete tutorials. We also have Tips and Tricks videos available for Mozart's Turkish March, Chopin's B Minor Prelude, Beethoven's Eccosaise in G Major, and Bach's Prelude in C Major.

I hope with this new information you may give us another try since the Part 1 videos are all free! We'd also be happy to point you to many beginner friendly suggestions. This playlist just scratches the surface: https://hdpiano.com/playlist/beginner-friendly

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