Homelessness Best Practice  Reviews 

151
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is an absolutely fantastic training, very informative. I learned a lot about housing law from this training and Mike made it easier to understand all the jargons. Whether you are a professional o... See more

Rated 5 out of 5 stars

I've attended a number of courses which have been led by Mike Hyden, formerly of JustUs. They have all been very helpful. One gets the information that one needs as well as the opportunity to ask ques... See more

Rated 5 out of 5 stars

Really excellent training by Shannon and Mike. Their depth of knowledge is evident from the amount of legislation and caselaw they are able to talk about freely without notes. Their understanding of r... See more

Rated 5 out of 5 stars

Great Training, it has given us lots to think about and some changes we need to make in order to be able to effectively advocate for our clients. It was great to hear about the case studies and how th... See more

Company details

  1. Homeless Service

Written by the company

HBP offers support to organisations in contact with individuals and families either threatened by or experiencing homelessness. The legal definition of homelessness includes those experiencing domestic and other abuse, financial difficulties and care and support needs that make their accommodation unsuitable. We deliver regular training courses on homelessness law for lay people. Building on this understanding, HBP provides ongoing support to staff to put this understanding into practice through regular case management meetings and follow-up contact via telephone and email. Additional work can be agreed with organisations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(151)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mike delivered the training at a great…

Mike delivered the training at a great pace, It was very informative and I can definitely use all i learned in my current work role. I have watched many of Mike's you tube videos on homelessness which are also very helpful and useful when supporting clients to navigate homelessness

3 October 2025
Unprompted review
Rated 5 out of 5 stars

5star review

This was a amazing, informative course and would definitely recommend to anyone professionals in the relevant fields to undertake this training. Thank you Mike your experience and professional insight was so beneficial to getting a better understanding and to do more in the community. 5 star review

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Homelessness Training!!

The homelessness training today has truly been educational as well as inspirational. Mike's delivery of the training content was very easy to follow, a lot of examples through case studies and interactive group work- perfectly organised. Going forward, I will definitely recommend my colleagues to join his training programmes and I will surely follow him as he has a wealth of experience that we can all benefit from.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Introduction to Homelessness Law -Time well spent

Mike delivered the content in a very professional way. Covered the essential content and included all relevant links for further reading. Loved the extra element of interaction through the team breakout sessions. Perfect level of detail for a days training. I will definitely look to expand on the knowledge learned through the further reading and booking on further courses.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful and easy to follow

Mike is great, really clear and easy to understand. Made the whole thing feel approachable. He explained everything in a way that made sense, and was open to questions throughout, which Is appreciated.
It was online but interactive. I came away feeling much more confident about the whole process. Would definitely recommend to anyone wanting to understand how it all works.
Mike is an encyclopedia of knowledge.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

The shows starts on time and ends on…

The shows starts on time and ends on time. It contains some fantastic advice and information, to help support and advocate for the most vulnerable individuals in society. Relevant to probably every council in the UK, highlighting the gatekeeping tatics and how to manouverve and advocate for a better service.
Brilliant!

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Mike is a fantastic trainer

Mike is a fantastic trainer. Really knowledgeable and the delivery was very engaging. Whilst the content is complex it was easy to understand . Really enjoyable day and would certainly recommend. Learnt a lot! Thank You.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Mike knows his stuff

Mike knows his stuff! Excellent resources that will become 'go to' guides for the future. I left with a much greater knowledge on homelessness applications, priority need, local connection and intentionality. I feel better equipped to support my staff who advocate for our guests. The day was certainly full on, but that's just an indication of the complexity involved in these issues.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

The training excelled my expectations.

The training excelled my expectations. Homeless Law is a minefield for referrals and for an individual finding themselves where they are, or going to be, homeless. Mike Hyden presented the training in such a way that it all started to make sense. His training style really works. Resources excellent. I can’t recommend this course enough. Thank you Mike.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

An outstanding training

An outstanding training. The trainer Mike Hyden had excellent presentation skills, and the subject matter was presented in an informative, factual and sensitive way. Brilliant course materials were sent by post prior to the training which was very useful.
I would recommend this training to anyone interested in Homelessness Law through their work, volunteering roles, or personal situations.

4 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look