Hazelandruth Reviews 

22
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 22 reviews, most reviewers were let down by their experience overall. Many customers found the products to be of poor quality, often not matching the descriptions or images on the website, with materials differing from what was advertised. Reviewers also frequently encountered issues with sizing, noting that items were either too small or lacked proper size labels, making it difficult to verify their orders. Additionally, the shipping process was often slow, with products taking weeks to arrive and originating from China, despite the website suggesting a different origin. The return policy was a major point of frustration for many, as customers were expected to pay for international shipping back to China with no guarantee of a refund, making the process expensive and difficult. Some people also felt misled by the website's narrative, which they discovered to be inaccurate regarding the company's origins and product sourcing.

What people talk about most

Product

Customers consistently express disappointment with the product, frequently reporting that items are not as... See more

Quality

Consumers find quality to be negative, with many reviewers consistently reporting poor quality items that... See more

Return policy

Customers had negative experiences with the return policy, finding returns very expensive and difficult,... See more

Website

Reviewers highlight negative aspects of the website, with many feeling misled by its content and product... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a sweater and chose the size based on their size chart. I received it after a long wait. Mainly the wait was due to it being shipped from China; which was odd because their website led me to... See more

Rated 1 out of 5 stars

This company should not exist. I do not believe that "Hazel"and "Ruth" exist. The product I received, -- a pullover-- which took 6 weeks to arrive, is 100% polyester and a factory manufactured version... See more

Rated 1 out of 5 stars

This company operates as a boutique shop in Savannah, Georgia, but there is no physical store. The order came from China. It took three weeks and the items were cheaply made and not even the same colo... See more

Rated 1 out of 5 stars

The items come from China. The website is misleading by making the buyer assume clothes are coming from a boutique in Savannah. The items do not appear as they are on the website, colors and patterns... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

22 reviews

5-star
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1-star

No history of asking for reviews

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1.6

All reviews

(22)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

The jacket I ordered was not as shown

The jacket I ordered was not as shown, poorly made, seams off and it was two sizes bigger than ordered. The Jacket had no size on it at all. Do not order from these folks. We are trying to get our money back, they offered a smaller size, I said not if its of the same quality. NO THANKS

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't Buy From This Company

Product comes from China and is terrible quality and looks nothing like the website pictures. Sizing is off. BUYER BEWARE. DON'T WASTE YOUR MONEY ON THIS COMPANY...SCAMMER

4 December 2025
Unprompted review

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