Do not buy! They make refunds impossible “in many cases the return shipping cost can be higher than the price paid for the item. This is why most customers choose compensation instead of returning... See more
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Review summary
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Total scam. This is a cheap Chinese warehouse, not a Brighton-based shop. What were advertised as top quality orthopaedic shoes barely meet 'middle of Lidl' quality. Their returns policy means nothing... See more
I ordered the shoes at the beginning of November from the site on Facebook - big error! They were delivered somewhere, but not to my address, as the Yodel photo showed. I have tried to be repaid eve... See more
If only I had checked Trust Pilot before purchasing from this company. As stated by other reviewers the quality of the shoes purchased was cheap hard plastic - not as described. The website appeared... See more
1.1
Bad
150 reviews
No history of asking for reviews
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Item took weeks to come
Item took weeks to come, contact email on website for queries doesn’t work. Item doesn’t look like picture and is poor quality. Won’t be buying from them again.
10 November 2025
Unprompted review
Don’t use this firm
Don’t use this firm - it’s a total fraud. It isn’t in Brighton the firm is in China and I have exchanged several emails with them as at first they said my order was in transit, then they said they were out of stock, then they said they had already sent a pair of shoes and the shoes which arrived are nowhere near my size - like children’s shoes! Then an email offering to send my correct size if I payd another 13, I can keeeo the shoes that don’t fit. What would I do with a pair of shoes that don’t fit and pay £13 for the Privelige? Now I can get no response. I didn’t send the extra £13 but I have paid over £50 for shoes that don’t fit
7 November 2025
Unprompted review
SCAM LIARS SPIN DOCTERS
I emailed this company, asking where the shop is in Brighton, I believe they also operate as Henry and grace, They are in China, the shoes they are selling are cheaply made, you have to return then to ASIA , at your cost, SCAMMER . THEY HAVE NEVER HAD A SHOP IN BRIGHTON FRAUDS
26 October 2025
Unprompted review
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