Hayes Finance Reviews 

41
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Maxine was helpful and informative. Mostly I didn’t feel pushed into any decisions. She didn’t bombard me with calls and messages. That’s when I usually switch off! She was there if I had queries.

Rated 5 out of 5 stars

Excellent highly recommend! We are very happy with the support we received from Hayes Finance. Fantastic communication, perfect clear explanations on all legal aspects which was very helpful for us as... See more

Rated 5 out of 5 stars

Hayes Finance were brilliant in helping me secure a great mortgage for my first home. They took the time to understand my financial situation and offered honest, clear-sighted advice throughout the pr... See more

Rated 5 out of 5 stars

Kieran and his team have worked on several mortgages for me over the last decade for my property portfolio and they have been nothing short of brilliant each time. I have had traditional mortgages as... See more

Company details

  1. Mortgage Broker

Written by the company

Welcome to Hayes Finance, your premier mortgage advisory firm serving clients in London, Beaconsfield, Buckinghamshire, and neighbouring counties. We specialise in providing tailored mortgage solutions for diverse clientele, including first-time buyers, self-employed individuals, retirees, and property investors. What sets us apart is our commitment to personalised service and unwavering dedication to securing the best mortgage deals on the market for you. Unlike traditional mortgage brokers, we take a proactive approach, offering strategic guidance that’s as individual as you are. Whether you’re navigating the complexities of the London property market or exploring remortgage options in Buckinghamshire, our team is here to guide you every step of the way. At Hayes Finance, we understand that one size doesn’t fit all when it comes to mortgages. That’s why we take the time to truly understand your unique needs, aspirations, and financial goals. Our consultative approach ensures that you receive tailored advice and practical solutions designed to help you achieve the life you envision. From securing low-deposit mortgages for first-time buyers to advising on buy-to-let investments for landlords, we offer comprehensive financial planning services to meet your diverse needs. With us, progress means more than just securing a mortgage – it’s about empowering you to build a brighter financial future.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

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4.7

All reviews

(41)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve used Hayes finance multiple times…

I’ve used Hayes finance multiple times in the last 13 years and they are very freindly people what do exactly what it says on the tin they sought your mortgage out with minimal fuss and they do it all very quickly thankyou guys for being so helpful and I can’t recommend them enough to anybody who needs a mortgage

4 February 2026
Unprompted review
Rated 5 out of 5 stars

JBSP Mortgages

Kieran and his team came up with a great Joint Borrower Sole Proprietor (JBSP) solution to my daughters 1st time purchase overcoming her income shortfall. A pleasure to deal with.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy and efficient

Kieran and his team helped guide us to buying our first home. We have used their services for ten years now, any mortgages or financial advice we use Hayes.

My parents also used Kieran for help with equity release and were extremely pleased with the deals the team at
Hayes found.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We've had two re-mortgages with Hayes Finance, and both times Kieran and the team took time to understand our situation and suggest suitable options. They then liaised between us, the conveyancer and mortgage provider, making the whole process very smooth. We have recommended to friends and would happily use their services again when our current fixed rate ends.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Hayes Finance

Our Advisor Kieran, was very professional and explained everything clearly and concisely. He kept us fully aware of every step in the transaction. No complaints at all.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Certainly 5 Stars Plus

Kieran Hughes and his Team worked efficiently and tirelessly to secure an Equity Release loan for us, their attention to detail and ongoing support through the whole process was commendable.
Thank you Kieran and Team I really appreciate your help, certainly 5 Stars plus.
Michael and Marian Moore

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I used Hayes Finance whilst going through a divorce

I used Hayes Finance whilst going through a divorce and needed to remortgage. All the staff I dealt with were kind and understanding. They made the process easy and kept me updated the whole way through.

Nicola was amazing and always managed to cheer me up when she called to update me on how the mortgage was progressing.

I would 100% recommend Hayes Finance.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service from the team

Great service from the team. We were quite precise in what we asked for and the gang were polite, engaging and bang on target. Have recommended to friends.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Hayes Finance is excellent

Kieran and his team are specialists at what they do, no question, but what sets them apart is their personal approach. It’s all done with kindness, integrity and support from the 1st conversation to final completion. You are never left needing to ask what’s next or how things are going as they are one step ahead.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Kieran and the team were amazing

Kieran and the team were amazing. They made the process stress free. The team Ed & Nic were communicative at every point coordinating the process, ensuring all parties were updated and working towards getting the sale/mortgage over the line. Highly recommended.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Worked with Hayes Finance a number of…

Worked with Hayes Finance a number of times and have recommended them to other family members. Great service every time. Always putting the customer first and searching high and low for the best available deal. Highly recommended!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Hayes team!

We used Hayes when buying our first home. The process was very smooth, and the team at Hayes made everything very simple for us as well as being able to get us some very good rates. Communication was seamless and they even kept us updated as rates improved while our sale was going through, meaning we managed to secure a better rate before we completed on our home. Nicola was great as well at keeping us updated as each step progressed. I would definitely use them again, highly recommended.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

The service I received from Hayes…

The service I received from Hayes Finance was outstanding and delivered on time. They took the time to understand my situation and provided clear, sound advice tailored to my needs. Everything was implemented promptly, and I was kept consistently updated throughout the entire process. I will definitely use their services next time.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

This company ghosted do not trust this company. me after I had…

This company ghosted me after I had sent them my financial details and proof of ID in the form of a passport. Despite e-mailing and leaving messages for two days they did not get back to me then failed to be available for an arranged phone discussion. I reported them to police for potential use to fraud. Don’t trust this company.

14 January 2026
Unprompted review
Hayes Finance logo

Reply from Hayes Finance

Dear Tracy

I apologise that you are not happy with the service that you received but I think there must be a misunderstanding because we have never received any emails from you and we do not hold any personal data on file for you.

Hopefully this will reassure you and give you peace of mind going forward.

We wish you all the best.

Kieran Hayes
Director

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