Order did not arrive. I followed up with customer service. They told me a refund would be processed straight away. 3 weeks later, I received an email confirming that the suit had been lost in transit... See more
Company replied
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See what reviewers are saying
As someone who is wearing RM Williams boots all the time, getting 2 pairs here, I was actually pleasantly surprised when the boots arrived. I didn't expect much, as I wasn't familiar with the bamrand... See more
I don't usually write reviews however, in this case, I really want to tell people about these amazing shirts! Ordering online from Australia can have it's challenges however my shirts arrive... See more
I ordered two blouses, classic style with tie bow collar, I was unable to find anything similar in Australia in either style or quality. It took a little over a week from order to delivery and what a... See more
Company details
Information provided by various external sources
Hawes and Curtis is a Jermyn street luxury shirtmaker. We have a large range of luxury shirts and luxury accessories for both men and women. Visit our online store today!
Contact info
United States
- hawesandcurtis.com.au
3.8
Great
728 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very pleased with purchase.
Shirts arrived only a few days after ordering online, are excellent quality and fit perfectly. I’m very pleased with my purchase, thanks so much!
13 June 2023
Satin means polyester
Thanks for the opportunity to provide feedback. Unfortunately this one is not positive.
I recently purchased a black satin fitted shirt and a blue floral semi fitted shirt to try the quality of these items and because of their appeal. The website suggests executive wear and quality but dissapointingly this was not my experience.
The black shirt is 100% polyester and the other a high % not what I was expecting. I would definately not have purchased these had it been made clear satin means polyester so it might help to clarify this on the product description. A lesson learned from my perspective and I'm unlikely to purchase anything else . On the positive side, I've donated both items to my local charity shop.
13 June 2023
Reply from Hawes & Curtis
Hi Elaine,
Thank you for your review.
We are sorry to hear about the quality issue with your items. We pride ourselves on making high-quality products. The products you have ordered: - FIPTA002-A01 state in the product details 97% Polyester and 3% elastic. - BQDZE006-B18 states in the product description 100% Viscose.
I am sorry to hear you were not happy with this but this information was made available on our website under 'The Details' the description of the product and materials is always displayed clearly and accessible.
Kind regards,
H&C CS
Ease of website
1 July 2023
Very high quality shirts!
25 June 2023
Horrible support
It would be great if you could check your emails before shipping out overseas orders.
10 June 2023
Reply from Hawes & Curtis
Hi,
Thank you for your recent review.
We appreciate you taking the time to provide us with your feedback. We are constantly striving to improve our products and service. We always welcome comments from our customers for continual development.
Should you need any further information, please do not hesitate to contact me.
Kind regards,
Quality
Quality shirts, great service. I now buy all my business shirt from you as the are well made with good quality material! Thank you
15 June 2023
The shirt fits beautifully
The shirt fits beautifully, so well done with your online sizing guide. Ordering was easy, excellent delivery timeframe for over here in Oz. Just love ❤ your shirts. Thank you!
20 May 2023
I love the six shirts! Amazing!
I don't usually write reviews however, in this case, I really want to tell people about these amazing shirts!
Ordering online from Australia can have it's challenges however my shirts arrived quickly and carefully packed, including the metal pins keeping the garments in place in each package.
I'm an Australian size 18 but usually wear two UK sizes up - the size UK22 shirts fit perfectly with just enough room to allow the material to drape elegantly.
The shirts are made to a standard of excellence I'd never usually expect from this price.
Unpacking each one was such a treat! The material is so luxurious, it just spills out of the package. Thanks so much, I'll be back!
23 May 2023
Great shirts and great service.
4 May 2023
If you live in Aus or another country…
If you live in Aus or another country far from the UK this may apply:
-garment arrived in good time and was a lovely piece of clothing
-BUT size was wrong for me and it cost me nigh on $70AUD to return. A better policy is needed in this regard if the company plans on having a stronger online presence
4 May 2023
Reply from Hawes & Curtis
Hi Kunal,
Thank you for your review.
I'm sorry to hear about this issue and for any inconvenience it may have caused. I can see from our records that one of our team members has responded to your query.
Should you need further assistance, please do not hesitate to contact us at customerservice@hawesandcurtis.com
H&C CS
Really prompt delivery and a quality…
Really prompt delivery and a quality product. Very happy with 2 of the shirts. Not so happy with 2 as the colour is very different to the website photo. Described as Navy, however looks black. One of the shirts I'm very happy with is also described as Navy and looks Navy - definitely a lighter shade.
9 May 2023
It did take a few days to get a reply…
It did take a few days to get a reply however the reply email was very helpful in answering my question.
20 May 2023
The speed of delivery..
The speed of delivery... and the shirts are amazing quality... have been buying from you guys for over 15 years!
28 April 2023
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