Hej Havgaard København - Vedr. ORDRE #3XWY-DK1462 - Jeg vil lige høre om, hvor langt I er nået vedr. min tilbagebetaling- For over 1 måned siden, skrev I at sagen ikke var afsluttet - kan jeg forvent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
NUL stjerner. Billig skrammel fra Kina, lang leveringstid, og så passer hverken stilen, kvaliteten eller målene til det man får lovet. SKOD-FIRMA, som tager overpriser for returnering (næsten samme p... See more
Company replied
Bestille 2 par joggingbukser, de blev leveret 4-5 uger senere. Yun Express stod for transport (som er en kinesisk udgave af DHL) derfor er jeg ret sikker på at det ikke er afsendt fra København. B... See more
Company replied
Dette sted er det værste sted jeg har bestilt fra... siden med billeder ser så fine ud men varen en direkte noget dyrt til prisen og sendt fra Kina det tog dem 30 dage at sende varen .. varen passer i... See more
Company replied
1.6
Bad
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Svindel foretagende
Svindel foretagende, det er plastiksko og du kan "sende" retur for mindst 140 kr i porto, snyd og bedrageri, køb ikke noget, de er fra Kina
De har ikke nogen trustpilot på 5 stjerner
29 May 2025
Unprompted review
Reply from Havgaard Kobenhavn
Kære Jan Johansen,
Vi er meget kede af at høre, at din oplevelse ikke levede op til forventningerne. Det er naturligvis ikke det indtryk, vi ønsker at give vores kunder.
Siden den periode har vi forbedret både vores kvalitetssikring, kommunikation og hele returprocessen, så kunder i dag ikke står med samme frustrationer. Vores håndtering er langt mere stabil og gennemsigtig nu, og vi er glade for, at mange nyere anmeldelser afspejler disse forbedringer.
Vi sætter pris på, at du delte din feedback — den hjælper os med fortsat at blive bedre.
Endnu en gang undskyld for den uheldige oplevelse.
De bedste hilsner,
Kundeservice-teamet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.