Hattons of London Reviews 

14,090
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,253 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services, secure packaging methods, and the stunning overall quality of the collectible coins they receive. Many consumers also highlight the extremely helpful communication maintained throughout the ordering process, alongside wonderful surprise history books included with their purchases. Some reviewers were not happy with the product size, noting that the items were considerably smaller than they originally anticipated. Some people also felt that carefully checking the detailed item descriptions beforehand helps avoid any unexpected surprises regarding the physical dimensions.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the stunning design and... See more

Service

Clients share positive opinions on service, highlighting excellent and reliable support with helpful staff... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt shipping, clear despatch details, and... See more

Order

Reviewers mention positive feedback about order processes, highlighting that placing items is straightforward... See more

Quality

Customers consistently note positive experiences with quality, praising the stunning and beautiful items that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The first delivery is a disaster as he put in the wrong door and when I found out when I phone your office they mentioned that mail man put in a Brown door with a silver mail box, and my door is pure... See more

Company replied

Rated 5 out of 5 stars

I have been a buyer of hattons for 6 years and as always found their coins to be perfect. Unfortunately with the two Queens coin no booklet was attached and i look forward to browsing the item but a g... See more

Company replied

Rated 5 out of 5 stars

Brilliant customer service, talked through the whole procedure from start to finish and the whole experience was exactly as they described it. All the different staff I've spoken to over the last cou... See more

Company replied

Rated 5 out of 5 stars

My experience was made all the better by the communication I had with your representative, Morgan. I bought this coin for my Husband as an Anniversary gift on the 18th of August She told be about a... See more

Company replied



Company details

  1. Coin Dealer
  2. also in
  3. Collectibles Store

About Hattons of London

Written by the company

Specialists in Rare and Exclusive Gold Sovereigns

Hattons of London is a trusted and respected specialist in rare and exclusive coins, including world firsts and exclusive releases.

We provide a bespoke service to new and existing coin collectors, offering a variety of heritage and modern gold coins.

Hattons of London has a team of highly skilled account managers, who are on hand to offer advice and information about the products we offer and the world of numismatics.

VISIT OUR WEBSITE
READ OUR BLOG
CONTACT US

14 Day Complete Satisfaction Guarantee

Order with confidence

Order with confidence
We are so confident that you will enjoy and appreciate the coins we offer that we provide our clients with a 14 Day Complete Satisfaction Guarantee. This provides you with peace of mind, and an opportunity to ensure that your purchase meets your expectations in every way, and is backed up by our first-class client services team. None of our competitors offer this commitment.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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4.9

All reviews

(14,090)

1,146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, quick delivery and quality product.

29 July 2026
Hattons of London logo

Reply from Hattons of London

Paul, thank you for such a glowing review! I'm thrilled to hear that your experience with us was smooth sailing from start to finish. There's nothing quite like knowing our products are finding their way into the hands of someone who appreciates them. Should you need anything else, or just fancy a chat about our latest releases, feel free to reach out.

Warm regards,
Katie

Rated 5 out of 5 stars

I was ordering the "Three Kings" 10th…

I was ordering the "Three Kings" 10th 0f a sovereign for my daughter and had an interesting chat with the gentleman dealing with me. The delivery was prompt and I am very happy with my purchase. Thank you.

28 July 2026
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Reply from Hattons of London

Thank you so much for taking the time to share your experience, Colin! How wonderful to hear that you enjoyed your conversation while ordering the "Three Kings" 10th of a sovereign for your daughter. We always strive to offer more than just our unique coins, and it warms my heart to know that your interaction left a positive impression. I'm delighted to hear that the delivery was prompt and that you're pleased with your purchase.

Warm regards,
Katie

Rated 5 out of 5 stars

Very happy with my coin thanks

Very happy with my coin thanks

28 July 2026
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Reply from Hattons of London

What a delight to hear that you're pleased with your coin! It's always wonderful when a special piece becomes a cherished part of your collection. If you ever have any questions or just want to chat about your next amazing find, don’t hesitate to reach out. Enjoy showcasing your new coin!

Wishing you all the best,

Natalie

Rated 5 out of 5 stars

Nice and easy to order

Nice and easy to order , super quick delivery

28 July 2026
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Reply from Hattons of London

Hi Richard,

Thank you so much for taking the time to share your experience! We're thrilled to hear that your order process was smooth and that your delivery was as swift as can be. It’s always a pleasure to know we're hitting the mark in making your experience seamless and enjoyable.

If there’s anything else you’d like us to help you discover, don’t hesitate to reach out.

Take care,

Natalie

Rated 5 out of 5 stars

Just seen the advertisement and looked…

Just seen the advertisement and looked good as buy some coins now and again

21 July 2026
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Reply from Hattons of London

Teresa, thank you for your lovely review! We're thrilled to hear that our advertisement caught your eye. It sounds like you have a keen eye for unique finds, and we're always here to share the excitement with you. Whether you're adding to your collection or simply admiring some new additions, it's always a pleasure to help out. If you ever want to chat about your latest finds or need more information, feel free to reach out.

Warm wishes,
Katie

Rated 5 out of 5 stars

It was a simple transaction no fuss

It was a simple transaction no fuss, delivered with some nice extras, i am delighted with my purchase

25 July 2026
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Reply from Hattons of London

Thank you so much for your lovely words, Wiliam! I'm thrilled to hear that the transaction was smooth and that the little extras brought a smile to your face. It’s wonderful to know you’re delighted with your recent addition.

Warmest regards,
Katie

Rated 5 out of 5 stars

Very happy with my coin

Very happy with my coin. Delivery was quick and price not to bad what with the inflation going up. But I’m sad that they have changed from 1/8 (1g) to 1/10(0.8g)
But happy nevertheless.

25 July 2026
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Reply from Hattons of London

Thank you for sharing your thoughts, Damien! It's so wonderful to hear that you're pleased with your new coin and that it arrived promptly. Your feedback on the change in size is appreciated, I'll be sure to pass it along. We're delighted that you're happy overall, and if there's anything else you need, feel free to reach out.

Warm regards,
Katie

Rated 5 out of 5 stars

Three kings

No hassle when ordering one line, delivered on time

25 July 2026
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Reply from Hattons of London

Thank you so much for your kind words! It's fantastic to hear that your ordering experience was smooth and that your new piece arrived right on time. We always aim to make the process as seamless and enjoyable as possible. If you ever have any questions or need assistance, don't hesitate to reach out.

Warm regards,
Katie

Rated 5 out of 5 stars

Happy

Delivery service

25 July 2026
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Reply from Hattons of London

Brian, thank you so much for taking the time to leave a review. It's great to hear that your delivery experience was satisfactory. It's always our goal to ensure our gold coins reach their new homes swiftly and safely. If you ever have any questions or need assistance in the future, just let us know. We're here to help with anything you might need.

Warm regards,
Katie

Rated 5 out of 5 stars

Absolutely perfect all round…

Absolutely perfect all round professional people to deal with . I am very happy with my purchase and a lovely surprise book all about the history of the coin purchased . Thank you

25 July 2026
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Reply from Hattons of London

Thank you so much for sharing your delightful experience, Sandra! It warms our hearts to know you enjoyed not only your purchase but also the surprise book about the coin's history. We're thrilled to have been part of this special journey with you. If you ever wish to explore more about what we offer, we're here and excited to help!

Warmest wishes,
Katie

Rated 4 out of 5 stars

Very efficient service

Very efficient service and I was kept informed throughout the process, from initial order to delivery.

Very impressed.

25 July 2026
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Reply from Hattons of London

Thank you so much for sharing your thoughts, David! It’s wonderful to hear that you enjoyed your experience with us and appreciated being kept in the loop at every step. Our team thrives on making the journey smooth and seamless, and feedback like yours makes it all worthwhile. If there was something stopping the 5-star review that we could have improved on, we would love to hear from you.

Warm wishes,
Katie

P.S. Just a gentle reminder—we do not sell on investment and are not investment advisors.

Rated 5 out of 5 stars

Birthday present

I ordered the item online for a birthday present, it was very easy and the delivery came when expected
Thank you

25 July 2026
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Reply from Hattons of London

Josephine, thank you for your lovely feedback! I'm thrilled to hear the gift arrived just in time for the special day. It seems like everything went smoothly, which is exactly what we aim for.

Warm regards,
Katie

Rated 5 out of 5 stars

I am highly delighted with my gold…

I am highly delighted with my gold coins and being beautifully presented makes this special 3 coin set very special. Thankyou. M.j. Toms.

23 July 2026
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Reply from Hattons of London

Thank you so much for sharing your delightful thoughts, Maureen! It’s heart-warming to know that you’re pleased with your beautifully presented gold coin set. We’re thrilled you find it special.

Warm regards,
Katie

Rated 5 out of 5 stars

😀😀😀.

😀😀😀😀😀😀😀😀😀😀

24 July 2026
Hattons of London logo

Reply from Hattons of London

Thank you so much for sharing your enthusiasm with us! Your positivity truly lights up our day, and we're thrilled to know you're delighted with your coins. We're passionate about offering unique and exclusive pieces, and it’s wonderful to hear that they’ve found a special place with you.

Much appreciation,
Katie

Rated 5 out of 5 stars

Received my goods without any problems

Received my goods without any problems

23 July 2026
Hattons of London logo

Reply from Hattons of London

Devinder, thank you so much for sharing your experience! I'm thrilled to hear everything arrived smoothly—it's always our aim to make the process as seamless as possible. If there's anything else we can help with, please don't hesitate to reach out.

Warm regards,
Katie

Rated 5 out of 5 stars

Good but expensive

I have just received my coins the 3 kings deluxe set, very pleased with presentation box it seems to make the coins look even better,but when you work out the price of gold this set is a bit pricey?

23 July 2026
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Reply from Hattons of London

Thank you for your thoughtful review, Brian! I’m delighted to hear that you’re enjoying the refined presentation box of your 3 kings deluxe set. It's great to know the coins are shining even brighter in their new home. Please remember that the price of a sovereign is not based on the gold content alone. The low mintages, the significance of the event, and the commemorative value are also factors that are taken into consideration with the pricing of sovereigns.

Just a gentle reminder, we do not sell on investments and are not investment advisors.

Warm regards,
Katie

Rated 5 out of 5 stars

Open honest and transparent throughout…

Open honest and transparent throughout the process and I think long term this is a good investment
Piece.

23 July 2026
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Reply from Hattons of London

Craig, thank you for sharing your thoughts! I'm thrilled to hear that you found the experience open and transparent. It's always our goal to make every step enjoyable and straightforward. We love being a part of your journey into the world of gold coins.

Just a gentle reminder, though: we do not sell on investment and are not investment advisors.

Kind regards,
Katie

Rated 3 out of 5 stars

All process's are easy and simple but…

All the purchase steps are very easy and convenient, but I think I paid a little too much for the gold I received.

22 July 2026
Hattons of London logo

Reply from Hattons of London

I'm thrilled to hear that you found the purchasing process smooth and convenient! Your feedback is important to us, and we always aim to provide a seamless experience. It must be noted that gold sovereigns are valued not only for their gold content but also for the significance of the event they commemorate, the proof condition of the sovereign which involves a very expensive and laborious striking process and of course the extremely low limitations which all collectors are looking for.

We strive to offer unique pieces that stand out in quality and distinction. Thank you for sharing your views with us.

All the best,
Natalie

Rated 5 out of 5 stars
Hattons of London logo

Reply from Hattons of London

Richard, thank you so much for your kind words! We're delighted to hear that you're pleased with both our service and the piece you chose. It’s always a pleasure to connect with someone who appreciates the uniqueness of our offerings. If you have any questions or need assistance in the future, we’re just a call away. Enjoy your collection!

Warm regards,
Katie

Rated 5 out of 5 stars

Beautiful presentation good customer…

Beautiful presentation good customer service and timely delivery

22 July 2026
Hattons of London logo

Reply from Hattons of London

Thank you so much for the kind words! We're over the moon to hear that you're pleased with the presentation and that our customer service team made your experience memorable. Ensuring timely delivery is our way of showing our appreciation for your trust. If you ever have any questions or want to share more about your interests, we're always here and happy to chat.

Warm regards,
Katie

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