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Hatme Reviews 

1,089
•
TrustScore 4 out of 5

4.0

Clothes Market
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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated and responsive support team for handling product sizing and replacement requests quickly and very politely. People also mention that purchased items like clothing and pillows are exceptionally comfortable and well-made for daily use. Though some reviewers received faulty items or struggled with incorrect sizing charts, the support staff was always helpful in arranging prompt exchanges. Consumers additionally noted occasional shipping delays, or experienced minor frustrations with receiving duplicate orders by mistake. Many buyers appreciate that email communication remains straightforward and clear even when resolving these unexpected administrative issues.

What people talk about most

Product

Users describe ambiguous interactions with product, noting both high satisfaction and sizing challenges.... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being prompt,... See more

Quality

Clients share ambiguous opinions on quality, with many praising items like soft and comfortable bras, good... See more

Order

Customers had ambiguous experiences with order processes, reflecting both praise and frustration. Many... See more

Service

Reviewers mention positive feedback about service, noting that the team is very helpful and responsive to... See more

Reviews shaping this summary

Rated 3 out of 5 stars

After suggesting I pay $10 for a replacement (unit quit after ~2 weeks of use) & I refused, company will now replace it free if I leave a review. The unit didn’t work long enough for me to see any c... See more

Rated 3 out of 5 stars

Morning I received my order but it was faulty. Initially I was informed by e-mail that the buttons may be the wrong way round? In the end I was informed I could have a full refund if i returned them a... See more

Rated 3 out of 5 stars

The company promised to exchange the small shoes I bought for a larger size. But all I got were excuses and confusing instructions. I will never odrder from them again,

Company details

  1. Clothes Market

Written by the company

Hatme ist eine führende Online-Shopping-Website, die sich auf den Verkauf hochwertiger Produkte in verschiedenen Kategorien wie Kleidung, Schuhe, Elektronik, Werkzeuge, DIY usw. spezialisiert hat. Wir sind stolz darauf, deutsche Kunden zu bedienen, mit einer jährlichen Gesamtverkaufszahl von über 1 Million Stück, um unseren Kunden qualitativ hochwertige Produkte zu bieten.

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(1,089)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Bras very comfortable

Bras very comfortable. I had to communicate with them for a payment issue that was my fault and they were very nice and respectful. I will buy again.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

This company is a sham

This company is a sham, they have refused consistently to provide me with a returns address, they have used delaying tactic after delaying tactic and to top it off, they have stated that they will only act when I have posted a 5 star review!!! DO NOT BUY FROM THIS COMPANY. I will be reporting them to trading standards.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

I bought Titanium chipping boards which…

I bought Titanium chipping boards which arrived bent- the boards seem to be of good quality and would have taken a lot to bend them during delivery—customer service are sending replacements and were proactive to resolve this hence 5 stars - further updates to follow if anything differs

25 October 2025
Unprompted review
Rated 5 out of 5 stars

I was recovering from surgery from…

I was recovering from surgery from breast cancer.
I needed a bra that was comfortable and easy to put on. The bra I ordered not only was comfortable, but also was beautiful- colorful, lacy and very feminine. I ordered 2 - one in pink and one in cream. Thank you for making my recovery so special.

17 October 2025
Unprompted review
Rated 3 out of 5 stars

mqqhot.com

The company promised to exchange the small shoes I bought for a larger size. But all I got were excuses and confusing instructions. I will never odrder from them again,

22 September 2025
Unprompted review

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