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HashKey Exchange is a leading Hong Kong-based Virtual Asset Trading Platform Operator committed to regulatory compliance and security. With Type 1 and Type 7 licenses from the SFC, local bank on/off ramp support, and partnerships with ZA Bank, we offer seamless USD transfers and dedicated client services for professional investors. Our security measures include ISO 27001 and ISO 27701 certifications, upcoming proof of reserves, and institutional custody-grade insurance for client funds. HashKey Exchange's focus on compliance and security underscores our dedication to client safety as we strive to become a globally recognized, fully compliant virtual asset ecosystem.
Hong Kong
2.8
6 reviews
Hasn’t replied to negative reviews
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Whenever I attempt to withdraw I wait 4 to 7 days only to get a "denied" notification with no explanation. When I ever get a response from Customer Service (rare) I am told I can't withdraw I have to transfer to my Wallet. When I try that I get the "denied" notification and no response from Customer Service. That's where I stand at this moment. A month of withdrawal requests and a month of denials with no explanation. AVOID at all costs.
How can HK one of the top finance city has so bad exchange site, same as OSL. Slow, bad UI/UX, high fee, even need to pay the fee if you withdraw flat.
Not suit for day trading because of the fee and being slow. And need to re-login all the time even I use the save device with the same network.
Very not user-friendly.
I recently had an amazing experience with Hashkey Exchange, thanks to Steven, who guided me seamlessly from start to finish. The registration and KYC verification process was smooth and hassle-free, all because of his assistance.
When deciding between OSL and Hashkey, I ultimately chose Hashkey because they are much more retail investor-friendly, and I’m so glad I did! The platform is user-friendly, and the support team—especially Steven—made everything effortless.
A big thank you to Steven for ensuring my KYC verification was quick and stress-free. I highly recommend Hashkey Exchange to anyone looking for a reliable and supportive crypto trading platform!
Its a scam. No withdrawal
You cant withdraw your money. They keep telling you to deposit more to unlock your funds. Total scam website. I had to reach out to the guys on my profile picture to help me recover my money.
Hello sir
Please submit in verification the pakistan option
Thanks.
My experience with HashKey Exchange has been exceptional! As a professional investor, I highly value compliance and security, and HashKey Exchange excels in both areas. They hold Type 1 and Type 7 licenses from the SFC, ensuring the platform's legal compliance.
Additionally, their partnership with ZA Bank makes fund transfers incredibly convenient, and their customer service is top-notch, with dedicated relationship managers always available to answer my questions. What gives me the most peace of mind are their security measures. They have obtained ISO 27001 and ISO 27701 certifications and provide institutional-grade insurance to protect client funds. I'm also excited about their upcoming proof of reserves in Q3 2023, which will further enhance transparency and security.
Overall, HashKey Exchange is undoubtedly a trustworthy virtual asset trading platform, and I highly recommend it to anyone seeking a secure and compliant trading experience!
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