Harvey Norman Ireland - Sligo Reviews 452

Stayed in all day for the expected delivery which never came, despite phoning the store several times to enquire about it.
Was told the driver left a delivery note but that wasn't the case!
Rearranged the delivery for the following week which went smoothly the second time.

We visited your Sligo Store to purchase Kitchen appliances, we dealt with Rafal and found him to be extremely helpful, his knowledge on the different appliances was exceptional. It was a pleasure to deal with him and if we ever need any further items we will be back.

I called concerning a broken fridge, and Nathan Cosgrove answered. Despite the fridge no longer being under warranty, he went above and beyond to help me. Genuinely charming and extremely knowledgeable.

The two men were very professional and did a good job

We waited 3 weeks to get the items we paid for, we had to call twice to the store 30 miles round trip each time and then the gas hob was faulty. The store manager said we would have to bring bach the faulty one before he would get another one delivered. The gas fitter wanted to charge 200 Euro until we complained then 150 Euro. We had a really bad experience and await yer compensation proposal before we bring our experience to the attention of the public. We can backup all this
Awaiting yer answers to the above.

Great deal fast delivery. Fabulous product

We were very pleased with everything

Great service. Received a text message the day before and on the morning of the delivery, plus a call an hour in advance from the delivery driver. They delivered the order and removed the old appliance without delay.

Very reliable service in shop and delivery

Had an issue with my phone. Graham in LoveTech was excellent. Friendly, interested and went above and beyond to try solve it. James and other staff were involved too. So helpful and attentive. They work hard! Great experience👍

very punctual, polite and couldn't be more helpful. Did a fantastic job

Very happy with Harvey Norman. There was a delay on the TV ordered so agreed an upgrade with only a small extra cost.

Really helpful staff in Sligo - Peter, Sandra and Caitlin deserve a mention. The delivery staff (sorry, I didn’t get their names) were on time and very obliging.
A really positive experience.
Well done Harvey Norman.

The sale, communication, delivery and assembly were A+.

The delivery crew gave up after attempting to squeeze my couch into a low doorway. I needed to remove a door and my wife and I managed by squashing the cushions. I signed a disclaimer so Harvey Norman would not be implicit if there were any damages, but this still did not encourage them to "go the full distance".

Very friendly staff and very helpful

Excellent customer service for backlog stock

A superficially charming salesman showed me tumble dryers, but seemed to know nothing about installation (I was not told that a drain connection in the house was needed, for instance). He told me that he would arrange for free delivery due to my health problems (I'm registered as disabled). I wanted to discuss the purchase with a friend who's an appliance expert, and so the following day I made the effort to drive into the city so that I could avail of the delivery offer, rather than completing the purchase and arranging delivery online.
Sadly, the friendly salesman had changed his tune overnight, and I was told there were no free deliveries, but I could expect the machine to be delivered in over a week.
On the appointed day, the delivery company rang up to say they would be there before 13:00. They were over an hour late, meaning I had cancelled everything that morning for no reason. The van driver quickly had me sign a waiver before they would unload my machine. As a 64 year old woman, living alone with stage 4 ovarian cancer, I wonder how they thought I could lift the machine off of its packing components to allow for actual use, much less work out the plumbing requirements?
Anyway, these irritations paled into insignificance when I saw, as the delivery guys drove away, that, rather than curve the machine on the delivery dolly 10 cm around the gate's edge, had decided instead to force the gate to open past its hinges' tolerance, ripping the screws holding the gate out of the wall. This must have taken a great deal of force to accomplish; in fact, much more effort than it would have taken to manoeuvre the dryer around the gate. Thus, I've now got a repair job to do on the main fabric of my home, and no way to hold the perpetrators responsible (the waiver I signed to 'allow them to proceed with the delivery').
Sadly, this review platform does not allow me to add photos of the unnecessary violence done to my property.

recently we purchased a holiday home in sligo and needed lots of furniture. Harvey Norman has become our favorite place to shop. the prices are great but what we really appreciate is the customer service. specifically Emilia has helped a lot. we bought 2 beds because of her….she was kind and very quick to help. also, Nathan in the tv department was helpful when we needed to find a tv. thank you Emilia and Nathan. those two employees are awesome!