Great experience! We went to buy camera for the bike and Lily took care of us. She is the loveliest, friendliest, most supportive assistant I have ever met. All questions answered, all our concerns ad... See more
Company replied
Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great experience! We went to buy camera for the bike and Lily took care of us. She is the loveliest, friendliest, most supportive assistant I have ever met. All questions answered, all our concerns ad... See more
Company replied
I used the click and collect service as I knew exactly what phone I wanted. It was ready within 2 hours and there was no delay at the checkout to pick up. I needed to get a case while I was there and... See more
Company replied
I had to print few pictures and I tried to connect my phone to the display but,I couldn’t connect it and I asked for the man that was working in the printing place for help and he didn’t bother to hel... See more
Company replied
Great experience going into store in Limerick. Staff were so kind and helpful. Treated us as if we were royalty. My purchase is beautiful a riser recliner chair. It's of great quality and so comfortab... See more
Company replied
Written by the company

Written by the company

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was right on time, removal if old equipment spot on, your engineer did a marvellous job of removing the doors of the new fridge/ freezer to get it inside and reassembled it expertly

Reply from Harvey Norman Ireland - Limerick
Found Dylan so helpful.
There was also another blonde girl - didn't get her name.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
I used the click and collect service as I knew exactly what phone I wanted. It was ready within 2 hours and there was no delay at the checkout to pick up. I needed to get a case while I was there and the Apple staff member helped me without prompting.

Reply from Harvey Norman Ireland - Limerick
I recently visited this shop to print some photos, but my experience at the photo centre was extremely disappointing. I spent around 20 minutes trying to connect my phone to their printing system, but I was unable to do so.I asked a staff member named Caleb for assistance; however, he was unhelpful and uncooperative and did not provide proper support to resolve the issue. The overall attitude and customer service were very poor.Due to this experience, I had to leave without printing anything. I had also considered purchasing a laptop and an iPhone 17 Pro Max from this shop, but because of the poor service at the photo centre, I decided not to proceed with any purchase. I then went to another retailer in parkway Currys and purchased everything there instead.Overall, this was a very disappointing experience and I would not recommend this store based on the service I received.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
The customer service i got was second to none ,example the phone calls i received were prompt thanking me for my purchase and informing me about my delivery then calls from the delivery person letting me know the time of my delivery everything went like a very well oiled machine i would recommend you all to my friends.

Reply from Harvey Norman Ireland - Limerick
Fast delivery since I ordered. Large selection of electronic products. I very recommend this shop.
Thank you.

Reply from Harvey Norman Ireland - Limerick
Product took days to it’s unsuitable and is taking as long to return it. Very disappointed.

Reply from Harvey Norman Ireland - Limerick
They are professional, customer friendly
Fast delivery, right on time .

Reply from Harvey Norman Ireland - Limerick
I received my notification to pick up my item from the store after 32 days! But anyway I am happy as I just went to the store myself on next day and asked why I did not receive any email confirming that it is ready to pickup .. they just give out the TV to me and I go. I am happy of the product price they had for a TV I bought.

Reply from Harvey Norman Ireland - Limerick
I had to print few pictures and I tried to connect my phone to the display but,I couldn’t connect it and I asked for the man that was working in the printing place for help and he didn’t bother to help, just giving me some indication that did not work. I spent about 1 hour trying to connect my phone and I end up leaving the place without printing any photos. So disappointing.

Reply from Harvey Norman Ireland - Limerick
Great inventory communication (phone and email) and delivery was prompt once dispatched.

Reply from Harvey Norman Ireland - Limerick
Excellent communication with both Harvey Norman and the drivers, they delivered the couch tested all functions and removed packaging, highly recommend

Reply from Harvey Norman Ireland - Limerick
Was assured I was going to get a free active band for pre ordering a Fitbit air a week and a half in advance but never received one… My brother on the other hand ordered his 3 days before the release and he got his… I thought you would be rewarded for ordering earlier but clearly first come first served has no meaning here.

Reply from Harvey Norman Ireland - Limerick
Great experience very happy with the service and what we purchased.
Lovely helpful staff.

Reply from Harvey Norman Ireland - Limerick
Excellent delivery service.
Order arrived in perfect condition. Helpful delivery persons.

Reply from Harvey Norman Ireland - Limerick
The delivery was good and the communication from the delivery lads was fine. However if the delivery included the removal of packing material the damaged sofa could have been returned there and then rather than having to contact the store once the wrapping had been removed by us.

Reply from Harvey Norman Ireland - Limerick
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.