Harvey Norman Ireland - Drogheda Reviews 

408
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TrustScore 4.5 out of 5

4.5

Units 8-11, Drogheda Retail Park, Donore Park, Rathmullen, Drogheda, A92 CC97 Meath, Meath, IE

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Rated 5 out of 5 stars

Fast delivery, but very inconvenient. They were unwilling to change the delivery time, though they did agree to it over the phone. Everyone is at work during the day—this is a problem with all deliver... See more

Rated 5 out of 5 stars

Aby looked after us - we needed a Garmin watch, a speaker and a drone. He was able to advise us really well on these 3 very different products. He was so helpful and really knowledgeable! Thanks for g... See more

Company replied

Rated 5 out of 5 stars

The staff in harvey norman are so helpful and obliging. They really make you feel that your purchase matters to them and they go out of their way to make sure you get what you want.

Company replied

Rated 1 out of 5 stars

Very unpleasant girl at the desk. I purchased my item through Click and Collect stupidly thinking this would be faster. I can understand needing a email as proof of purchase but needing photographic i... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Cell Phone Store
  5. Computer and Accessories Store
  6. Home Goods Store
  7. Washer and Dryer Store

About Harvey Norman Ireland - Drogheda

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 8-11, Drogheda Retail Park, Donore Park, Rathmullen, Drogheda, A92 CC97, Meath, Meath, Ireland

  • 041 9878200

4.5

Excellent

TrustScore 4.5 out of 5

408 reviews

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4.5

All reviews

(408)

7,963 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff in harvey norman are so…

The staff in harvey norman are so helpful and obliging. They really make you feel that your purchase matters to them and they go out of their way to make sure you get what you want.

31 October 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Colette,

We are so pleased to hear about your positive experience with our team. It is wonderful to know that our staff were helpful and went out of their way to assist you with your purchase. We appreciate you sharing your kind feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Purchase made easy

Purchase made easy. Staff was friendly and picking up the product was quick and easy

30 October 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi John,

We are so pleased to hear that your purchasing process was straightforward and that our team made collecting your item quick and simple. Thank you for sharing your positive experience with us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service from Aby

Aby looked after us - we needed a Garmin watch, a speaker and a drone. He was able to advise us really well on these 3 very different products. He was so helpful and really knowledgeable! Thanks for getting a lot of our Christmas shopping done!

5 November 2026
Unprompted review
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Reply from Harvey Norman Ireland - Drogheda

Hi Tara,

We are so pleased to hear about your positive experience and that our team member provided such knowledgeable and helpful assistance across several different products. It is wonderful to know that you received great advice and were able to get so much of your holiday shopping completed. We truly appreciate you sharing your feedback.

Kind Regards,
Adam

Rated 5 out of 5 stars

Edward was so helpful.

I went in to Harvey Norman Drogheda to buy a camera for my daughter who is going travelling. I was looked after so well by a young man called Edward. He was so helpful and patient. Thanks Edward.

31 October 2026
Unprompted review
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Reply from Harvey Norman Ireland - Drogheda

HI Blaithin,

We are delighted to hear that you had such a wonderful experience shopping for a camera. It is fantastic to know that our team member provided such patient and helpful service during your visit. We truly appreciate you taking the time to share this lovely feedback, and we wish your daughter a safe and exciting journey on her upcoming travels.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

19 October 2026
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Reply from Harvey Norman Ireland - Drogheda

Hi Geraldine,

Thank you for taking the time to leave this review. We are delighted to hear of your experience with us.

Kind Regards,
Adam

Rated 5 out of 5 stars

I was very impressed with the way that…

I was very impressed with the way that a situation was handled today regarding an issue that I had with a purchase. Credit to Goran who resolved it to my satisfaction.

29 October 2026
Unprompted review
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Reply from Harvey Norman Ireland - Drogheda

Hi Rory,

We appreciate your wonderful feedback! We are so pleased to hear that our team member handled the situation so professionally and resolved the issue with your purchase to your complete satisfaction.

Kind Regards,
Adam

Rated 5 out of 5 stars

Goran was very supportive

Goran was very supportive, friendly, and helpful. He has excellent knowledge of computers and explained everything clearly. His professionalism and willingness to help made the whole experience great. Excellent customer service — thank you, Goran!

28 October 2026
Unprompted review
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Reply from Harvey Norman Ireland - Drogheda

H iNatalia,

We're so pleased to hear about your positive experience! It's wonderful that our team member was so supportive, friendly, and knowledgeable, explaining everything clearly to make your visit great. We appreciate you sharing your kind feedback about this excellent customer service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Monica mulaj was explaining about robot…

Monica mulaj was explaining about robot vaccum very well and was helpful in recommending which one to go with

28 October 2026
Unprompted review
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Reply from Harvey Norman Ireland - Drogheda

Hi Hari,

We are glad you enjoyed your experience. We are happy to hear our team member provided helpful guidance on our smart cleaning appliances.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I would like to recommend Sam from…

I would like to recommend Sam from Harvey Norman Drogheda. He was extremely helpful and courteous. Sam carried a heavy item to the car for us and his service went above and beyond. Well done Harvey Norman for having such a great employee.

24 October 2026
Unprompted review
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Reply from Harvey Norman Ireland - Drogheda

Hi Orla McCann,

We are so pleased to hear about your excellent experience with our team member. It is wonderful to know that they provided such helpful and polite assistance, even going out of their way to carry your heavy purchase to your vehicle. We truly appreciate you taking the time to share this lovely feedback with us.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Aby was great, very helpful

Aby was great very helpful. Helped me pick out what I needed, gave helpful recommendations and was very nice.

22 October 2026
Unprompted review
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Reply from Harvey Norman Ireland - Drogheda

Hi Max,

We are so pleased to hear that our team member was very helpful and nice. We are glad that they could assist you in finding exactly what you needed and provide great recommendations. Thank you for sharing your wonderful feedback with us!

Kind Regards,
Victoria

Rated 5 out of 5 stars

We went in looking at the robot vacuum…

We went in looking at the robot vacuum cleaner. Knowing nothing we met with Monica who explained everything to us in great detail .
Monica was an excellent help in making up our minds.

22 October 2026
Unprompted review
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Reply from Harvey Norman Ireland - Drogheda

Hi Richard,

We are glad you enjoyed your experience with our team member. We are happy to hear that our staff provided such clear and helpful guidance to assist you in choosing the right robot vacuum. Thank you so much for sharing your positive feedback.

Kind Regards,
Victoria

Rated 2 out of 5 stars

Communication with customers is important

My situation was rectified almost a month chasing up for it. Customer service is not very strong unfortunately, be mindful when making an online purchase as you could be chasing your tail!

5 October 2026
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Reply from Harvey Norman Ireland - Drogheda

Hi Leah,

Thank you for sharing your feedback. We regret the long delay and the extensive effort required to resolve your online order issue. We are taking steps to improve our customer support processes to ensure faster resolutions and smoother communication moving forward.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Dealt with Ishan in the computer…

Dealt with Ishan in the computer department. Friendly and very efficient gentleman. 10/10.

5 October 2026
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Paul,

Thank you for taking the time to leave such a wonderful five-star review. We are delighted to hear that you received exceptionally friendly and efficient service during your visit to our technology section. Your positive feedback is greatly appreciated and means a lot to our team.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Ordered and iPhone 18 pro max on the 18…

Updated - in the end the phone finally came Diana the manager was really nice and turned the experience around. Thank you.

Ordered and iPhone 18 pro max on the 18 of September as per advertised in their own website that they would have stock at that stage and is October 3th and no signs of the phone no one at Harvey Norman can tell you when a delivery will arrive to solve for this, only longs, after spending 1600 euros they can’t tell you? It is absolutely insane. While I understand Apple may be the issue here is also the retailer selling these things that needs to step up, push Apple and solve for their customers. It is not the first buy I have done there, it’s one of many, so it’s not like I’m a one off client for Harvey Norman. I think this will be my last buy there anyway…. If I had a clear time frame from the moment of purchase, then it would be different, I would be making the decision right there and then if I am willing to wait or just go and order directly via Apple but from the get go I was told -oh yes we have a phone available here you’ll be getting it today or in the next delivery later today. Setting the wrong expectations from the start doesn’t help either. Now will see when they decide to contact me or how long more they plan to keep clients waiting…

Update- I got a call from the Drogheda store almost 2 weeks ago saying I was next to
Receive it and still no signs of it a month since I ordered…. No signs…

3 October 2026
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Luis,

We are very sorry to hear about your experience and the frustration caused by the delay and mixed information regarding your order. We completely understand how disappointing it is to be left without a clear delivery timeline, especially after being given initial expectations. Your long-standing loyalty means a lot to us, and we appreciate your feedback on how this situation was handled. Please send the details of your order to our customer support team so we can investigate this issue and help provide you with an update.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Amazing staff help

Aby was amazing gave me perfect advice to find the best laptop

24 September 2026
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi there,

We are so glad to hear that you received top-notch guidance and found the ideal computer for your needs. Thank you so much for sharing your wonderful experience with us!

Kind Regards,
Victoria

Rated 1 out of 5 stars

I recently purchased the new iphone…

I recently purchased the new iphone online on 26 sept and its now a week and the store doesnt even know when it will be in stock .Thats dissappointing .At least you should have a timeline on when it can be available so that the customer will know

26 September 2026
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Pamela,

Thank you for taking the time to share your feedback. We appreciate your patience while waiting for your order. We hear your frustration regarding the lack of clear shipping estimates for your new phone. Providing accurate updates is important to us, and we are working directly with our inventory team to establish clearer delivery timelines for our customers.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Aby was amazing gave us great advice

Aby was amazing gave us great advice. People like him are hard to find

29 September 2026
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Ronan,

We are so pleased to hear that our team member provided great advice. We appreciate you sharing your positive experience with us!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service from Tommy and Danny…

Excellent service from Tommy and Danny from Harvey Norman! They delivered our new refrigerator and were extremely professional, friendly, and helpful throughout the whole process. They handled everything with great care, worked efficiently, and made sure everything was set up properly before they left.

Really appreciate their positive attitude and excellent customer service.👏👏

29 September 2026
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Vijay,

We're delighted to hear about your excellent experience with our delivery team. It's wonderful that they were professional, friendly, and helpful throughout the process, handling everything with care and efficiency. We appreciate your kind words about their positive attitude and excellent customer service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service as usual

Great service as usual

18 October 2025
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Jason,

We appreciate you taking the time to share your positive experience. We are so glad to hear that you consistently receive great service from us.

Kind Regards,
Kevin

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