Harvey Norman Ireland - Drogheda Reviews 340

TrustScore 4.5 out of 5

4.4

Units 8-11, Drogheda Retail Park, Donore Park, Rathmullen, Drogheda, A92 CC97 Meath, Meath, IE


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Rated 5 out of 5 stars

I visited the Harvey Norman store in Drogheda on Sunday, June 14th, with my family to buy a coffee machine we had picked out beforehand. To save time, we went straight to the till, and we were incr... See more

Company replied

Rated 5 out of 5 stars

Really happy with Harvey Norman. Great store with good prices and a fantastic selection of products. The ordering process was smooth, and the delivery was incredibly fast. Will definitely shop here ag... See more

Company replied

Rated 4 out of 5 stars

I bought 6 chairs, they were out of stock initially, but I was kept informed of their progress, and that was very helpful. When they were delivered all packaging was removed, ready to use straight aw... See more

Company replied

Rated 1 out of 5 stars

We ordered a load of kitchen appliances from a visit to the store back in February with the intention of also buying furniture and electronic items at a later date. We found the store didn't answer th... See more

Company replied


Company details

  1. #20 of 24 best companies in Furniture Store
  2. #10 of 11 best companies in Bedroom Furniture Store
  3. #9 of 10 best companies in Cell Phone Store
  4. #7 of 7 best companies in Computer and Accessories Store
  5. #10 of 11 best companies in Home Goods Store
  6. #3 of 4 best companies in Washer and Dryer Store

About Harvey Norman Ireland - Drogheda

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 8-11, Drogheda Retail Park, Donore Park, Rathmullen, Drogheda, A92 CC97, Meath, Meath, Ireland

  • 041 9878200

4.4

Excellent

TrustScore 4.5 out of 5

340 reviews

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1-star

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Rated 5 out of 5 stars

Good service

Good service

24 June 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi there,

Thank you for your kind words, We are happy to hear you experienced good service!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Superb service from Owen in Drogheda!

I visited the Harvey Norman store in Drogheda on Sunday, June 14th, with my family to buy a coffee machine we had picked out beforehand. To save time, we went straight to the till, and we were incredibly lucky to be looked after by a gentleman named Owen.
​His customer service was absolutely perfect. After greeting us, he took the time to do some quick discovery to understand why we chose that specific model. When he learned I’m no barista and just wanted a fully automated machine, he genuinely reassured me that I was making the right choice.
​Then came the bad news: the machine was out of stock, with the last three units down in Limerick. But Owen’s "can-do" and positive attitude completely saved the day. Just two minutes later, I had happily paid over €800 and walked out of the store without the machine in hand—and I was genuinely smiling about it!
​Big shout out to Owen for turning a potential disappointment into a stellar shopping experience. Highly recommend!​

14 June 2026
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Sebastian,

We are so pleased to hear about your wonderful experience with us! It is fantastic to know that our team member provided such exceptional service, turning a potential inconvenience into a truly positive shopping trip. We appreciate you sharing your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent Customer Service ⭐⭐⭐⭐⭐

Excellent Customer Service ⭐⭐⭐⭐⭐

An online order collection from Harvey Norman in Drogheda, ready to collect on time and excellent customer service!

I will definitely shop here again!

Highly recommended!

12 June 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Sebastian,

We are so pleased to hear you had such a positive experience with your online order collection! It's wonderful that our service met your expectations. We look forward to serving you again.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ordered 9am & notified 10.45 ready for…

Ordered 9am & notified 10.45 ready for collection. Simplicity!

11 June 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Fergus,

We're happy to hear you found our collection process so simple and efficient. We appreciate your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Drogheda store

Needed to buy a mic for an iPhone young fella called kamill was so helpful in the drogheda store even showed me how to set up thank you very much

15 June 2026
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Sandra Moore,

We're so glad to hear about your positive experience in our Drogheda store and that our team could assist you! We appreciate your kind words.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Online ordering was easy

Online ordering was easy, there were issues with the web payment system, which meant using a different browser to resolve, other than that, it worked out well.

11 June 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Stephen,

We appreciate your feedback. We are addressing the web payment system issue to ensure a smoother experience for everyone.

Kind Regards,
Kevin

Rated 2 out of 5 stars

No need for sales people

The sales person didn't seem interested and didn't add any value to my purchase. Having purchased the phone I then had to go online to get a phone cover with an additional €6 delivery charge.

9 June 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Avril,

We appreciate you sharing your experience. We are concerned to hear about the service and the inconvenience with the phone cover. We will address this internally. If we can assist you further, please do not hesitate to contact our customer support team.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service, highly recommended!

Really happy with Harvey Norman. Great store with good prices and a fantastic selection of products. The ordering process was smooth, and the delivery was incredibly fast. Will definitely shop here again!

9 June 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Janos,

We're so happy to hear you had such a positive experience with us! It's wonderful that you enjoyed our selection, prices, and the smooth, fast delivery. We look forward to serving you again!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Poor after care

Poor after care . Informed I had to drive to nearest store to return faulty item. Travelled over 100km .

27 May 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Helen,

We genuinely regret the inconvenience you faced with the faulty item and the long journey. If you could please email customer@support.harveynorman.ie with further information and will pass it along to the relevant team to help improve our service.

Kind Regards,
Conor

Rated 4 out of 5 stars

Good service

I bought 6 chairs, they were out of stock initially, but I was kept informed of their progress, and that was very helpful. When they were delivered all packaging was removed, ready to use straight away.
Quality seems excellent and they are very comfortable.

27 May 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Anne,

We're so glad to hear you're pleased with your chairs and our communication. We appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Easy and quick

25 May 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Angela,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our online service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

No nonsense website

Easy web site to navigate, speedy delivery

20 May 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Fiona,

We're so happy you found our website easy to use and enjoyed speedy delivery! We appreciate your feedback.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Prompt service from staff when there…

Prompt service from staff when there was an issue with the order .

8 May 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi James,

We are glad our team provided prompt service when you had an order issue.

Kind Regards,
James

Rated 1 out of 5 stars

I bought a TV

I bought a TV, they sent it to me, and it was broken. Why deceive customers like this? I don't want to buy anything from this network anymore. I don't recommend it.

6 May 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Serhii,

We regret to hear that you had this experience with the delivery of your TV order. We value your feedback and we'll investigate this with our internal teams to look into this and prevent similar occurrences from happening again.

Kind Regards,
James

Rated 5 out of 5 stars

Got a great deal from Daryl in Drogheda…

Got a great deal from Daryl in Drogheda store.
Great communication and customer service.

7 May 2026
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Tony,

We're happy to hear that you had a positive experience at our Drogheda store! We appreciate your recognition of the great deal and customer service you received.

Many thanks,
Katie.

Rated 1 out of 5 stars

We ordered a load of kitchen appliances…

We ordered a load of kitchen appliances from a visit to the store back in February with the intention of also buying furniture and electronic items at a later date. We found the store didn't answer the phone or respond to emails chasing delivery. The kitchen items were delivered in April except for an oven which they said was out of stock. Every time they were called they said they would call back and they never did. Eventually we got fed up and asked for a refund, ordered the same oven from another company and it was delivered in two days. So they have lost our business on the other items! Very poor service

14 February 2026
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi there,

We appreciate you sharing your experience. We are sorry to hear about the issues with your order, the lack of communication, and the oven delay. Please email the details to our customer support team at customer@support.harveynorman.ie as they will be able to look into this further with the relevant team. Thank you for bringing this to our attention.

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Marcus,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Sometimes things go wrong

Sometimes things go wrong, which they did with a new appliance I purchased at HN Drogheda. They say not to judge when things go wrong but by what happens next and I have to say that the guys in Drogheda were excellent when I had to go back with an issues with a washing machine. Service was organised promptly and when it was determined that it may not be easily fixed the guys at Harvey Norman pushed the manufacturer for a replacement, successfully. During the process I did not need to chase the guys once, they picked the phone up and called me several times keeping me up to date with progress.
Well done and thanks to Eoin and the team, you are a credit to Harvey Norman.

27 April 2026
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Damien,

We're happy to hear that our team was able to resolve the issue with your new appliance effectively. It's great to know that you were kept informed during the process and that you were satisfied with the service provided. Thank you for your positive feedback.

Many thanks,
Katie

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