Harvey Norman Ireland - CastlebarReviews 

269
TrustScore 4.5 out of 5

4.3

Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE


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Rated 5 out of 5 stars

Patrick and Martin delivered and installed my new appliance, as I was out of house working they maintained contact with me on numerous occasions for ETA. Left everything clean and took away all rubbis... See more

Company replied

Rated 5 out of 5 stars

I was in Harvey Norman today and was helped by Alan from lovetech. He was really professional and sorted out the problem I had. He is a credit to the company. So patient and kind and I saw him interac... See more

Company replied

Rated 5 out of 5 stars

I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience. When ch... See more

Company replied

Rated 1 out of 5 stars

i bought on line and collect at shop. Well i would have been better going in shop buying going to till. I was standing there a good while. It was not girl on till faulty its the person that set up sys... See more

Company replied


Company details

  1. #20 of 24 best companies in Furniture Store
  2. #10 of 11 best companies in Bedroom Furniture Store
  3. #9 of 10 best companies in Cell Phone Store
  4. #7 of 7 best companies in Computer and Accessories Store
  5. #10 of 11 best companies in Home Goods Store
  6. #3 of 4 best companies in Washer and Dryer Store

About Harvey Norman Ireland - Castlebar

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, Ireland

  • 094 9063900

4.3

Excellent

TrustScore 4.5 out of 5

269 reviews

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4.3

All reviews

(269)

8,743 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb!

Great easy and quick service and delivery! Would recommend shopping from them!

26 June 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Oliwia,

We are so pleased to hear that you found our service and delivery quick and easy! Thank you for recommending us.

Kind Regards,
Conor

Rated 5 out of 5 stars

Very happy

Patrick and Martin delivered and installed my new appliance, as I was out of house working they maintained contact with me on numerous occasions for ETA. Left everything clean and took away all rubbish. Very happy

2 July 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Ailish,

We're delighted to hear about your positive experience with the delivery and installation of your new appliance. It's great to know our team kept you informed and left everything clean.

Kind Regards,
Victoria

Rated 1 out of 5 stars

why do you have click and collect

i bought on line and collect at shop. Well i would have been better going in shop buying going to till. I was standing there a good while. It was not girl on till faulty its the person that set up system. There was no one to into backroom to get my items . NEVER AGAIN WILL I USE IT

27 June 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Ann Walsh,

We appreciate you taking the time to share your experience. We're very sorry to hear that our click and collect service caused you such a long wait and frustration. We'll review our system to improve efficiency and ensure a smoother process for collecting items.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Superb

I was in Harvey Norman today and was helped by Alan from lovetech. He was really professional and sorted out the problem I had. He is a credit to the company. So patient and kind and I saw him interacting with others before me with the same courtesy and patience.

1 July 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Dermot,

We're so pleased to hear about your positive experience with our team member. It's wonderful that they were professional, patient, and kind, and sorted out your problem. We appreciate you sharing your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

They were there at the time they said…

They were there at the time they said they would be, very friendly lads

27 June 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Stephen,

We are so happy our team arrived on time and was friendly. We appreciate your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service.

Excellent service.

20 June 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Denise,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Purchased a printer on line which was…

Purchased a printer on line which was very easy and arranged click and collect. Arrived with the reference , handed to an assistant and asked if he/ she could bring out to the car which they did within five minutes. Very efficient and courtious.

2 June 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Stuart,

We are delighted to hear your online printer purchase and click and collect experience was so easy and efficient. We appreciate your kind words about our service!

Kind Regards,
Conor

Rated 5 out of 5 stars

Recommend 100%

Recommend 100%

31 May 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Vilmar,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service.

Had a washing machine delivered and installed. The lads did a great job. Efficient and friendly. Also, unlike some other companies, there was no increase in the delivery fee even though I live in a very rural area.

3 June 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Dee,

We are so pleased to hear our team provided such efficient and friendly service, especially with your rural delivery. Thank you for your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Castlebar Harvey Norman's

I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience.
When choosing kitchen appliances you have to make sure its what you really need ...well Ciaran never send us wrong & is worth his weight & gold in castlebar .I would highly recommend him.
Thanks Ciaran your help was invaluable!

1 June 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Julie,

We are delighted to hear about your excellent experience with our team member during your kitchen appliance purchase. It's wonderful that their knowledge and helpfulness made such a positive impact. Thank you for your kind recommendation!

Kind Regards,
Kevin

Rated 2 out of 5 stars

There was a delay in delivery and I had…

There was a delay in delivery and I had to wait a long time.In the first parcel, which contained two boxes, one box was punctured during transportation, and the second box, which contained the camera, was dented.When I placed an order with you, I expected you to be professionals.

21 May 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Roman,

We sincerely regret the delivery delay and the damaged packaging. We are reviewing our processes to prevent such issues and ensure professional service. If we can assist you further with this, please contact our customer support team. Thank you for your feedback. customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 4 out of 5 stars

Good apart from the usual upsell for…

Good apart from the usual upsell for something I didn't want or need

21 May 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Tim,

We appreciate your feedback. We're reviewing our approach to ensure a better experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The two delivery drivers very…

The two delivery drivers very professional 5* Patrick & Ryan

20 May 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Desmond,

We are so glad to hear about your positive experience with our delivery team. Thank you for your kind words!

Kind Regards,
James

Rated 5 out of 5 stars

Definitely recommend.

Seemless from start to finish. Places my order online and my appliances were delivered, installed, old appliances and packaging removed, within a few days.
Brilliant service, well worth the installation fee, very competent fitter and attention to detail. Very happy customer.

13 May 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi E. Doherty,

We appreciate you sharing your experience. We're happy to hear that your online order, delivery, and installation were seamless, and that our fitter provided brilliant service with attention to detail. We're glad you're a very happy customer.

Kind Regards,
Kevin

Rated 5 out of 5 stars

staff always lovely 😍

staff always lovely 😍

8 May 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Josephine,

We're happy to hear our staff were polite and friendly. We appreciate your positive feedback.

Kind Regards,
James

Rated 5 out of 5 stars

I cannot recommend in particular John…

I cannot recommend highly enough the store or its staff in particular John in the Lovetech section for his amazing help advise and for going above and beyond to help, simply outstanding, really knows his stuff, in fact all the staff are lovely.
Great range of products available in the store, recommend a visit.

13 May 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Caroline,

We appreciate you sharing your positive experience. We're happy to hear that our team member in the Lovetech section was helpful and knowledgeable. We value your feedback regarding our staff and product range.

Kind Regards,
James

Rated 5 out of 5 stars

Delivery person v helpful

9 May 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi there,

We appreciate you letting us know about the helpful delivery. We are so happy to hear about your positive experience.

Kind Regards,
James

Rated 4 out of 5 stars

Service

Click and collect delivery time

24 April 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Jobin,

We appreciate your feedback regarding the click and collect delivery time. We will review our processes.

Many thanks,
Katie.

Rated 4 out of 5 stars

Unwanted sales pitch

The way your man was trying to sell us on an extended warranty wasn't a good experience. A part from that it was easy to get to the store and the click and collect experience was good

31 March 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Dan,

We appreciate your feedback and are glad the click and collect was easy. We'll review our extended warranty approach to improve the customer experience. Thanks for your time.

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Anastasia,

We appreciate you sharing your positive experience; we are so glad you were happy dealing with our company!

Many thanks,
Kevin

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