Bought a Back to School Samsung PC today in your Carrickmines store. We were dealt with by Ramon who was pleasant, knowledgeable, highly professional and attentive. We were very impressed by the level... See more
Company replied
Location
Switch locationUnit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had such a great experience dealing with Sean, the tech assistant in Harvey Norman. He was incredibly helpful and took the time to talk us through all our options when choosing a laptop. Sea... See more
Company replied
Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... See more
Company replied
My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it. A sofa collapsing after eight months i... See more
Company replied
Company details
- #18 of 24 best companies in Furniture Store
- #8 of 10 best companies in Bedroom Furniture Store
- #8 of 10 best companies in Cell Phone Store
- #6 of 7 best companies in Computer and Accessories Store
- #9 of 10 best companies in Home Goods Store
- #3 of 4 best companies in Washer and Dryer Store
About Harvey Norman Ireland - Carrickmines
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland
- 01 2996900
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful service
Wonderful service! Prompt and efficient, kept updated with delivery time. Very helpful, cheerful delivery guys had to heave the washing machine over a wall as a skip was blocking the trolley and did it with a smile! Big thank you 😊
3 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Sheila Whelan,
We're delighted to hear you received wonderful service, with prompt and efficient updates on your delivery. It's fantastic that our delivery team was helpful and cheerful, even when faced with a challenge.
Kind Regards,
Victoria
Delivery made with many faults.
3 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Mabishar Ur Rehman,
We are truly sorry to hear about the issues with your delivery. We are committed to improving our service.To assist you further, please contact our customer support team. customer@support.haveynorman.ie with your order and contact details, Thank you
Kind Regards,
Victoria
Delivery service was really good
Delivery service was really good. They were very nice people
1 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Aishwarya,
We are so happy to hear that your delivery experience was good and that our team members were very nice. We appreciate your kind words!
Kind Regards,
Victoria
Harvey norman was a easy fast and…
Harvey norman was a easy fast and secure purchase.
The delivery company however left my food mixer on my gate pillar and thankfully a neighbour saw it and took it in before it was robbed.
24 June 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi Emer Doherty,
We're pleased to hear your purchase was easy, fast, and secure. However, we're very concerned to learn about the delivery issue and appreciate you bringing it to our attention.
Kind Regards,
Victoria
The men were very pleasant and…
The men were very pleasant and delivered my mattress on time.
1 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Juliet,
We're so pleased to hear our team was pleasant and delivered your mattress on time. We appreciate your feedback!
Kind Regards,
Kevin
Amazing experience
Excellent experience , sales staff were really helpful
1 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Richard,
We appreciate you sharing your experience. We are so happy to hear that you had an excellent experience and found our sales staff to be very helpful!
Kind Regards,
Kevin
Excellent
Excellent. The guys rang ahead to let me know a more accurate time. Gents, very accommodating!
1 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Dee,
We appreciate your feedback! We're so happy to hear that our team provided excellent service and kept you informed with an accurate delivery time.
Kind Regards,
Kevin
Bought these well made window security…
Bought these well made window security bars for kitchen window so i can leave window open when i am not there to let air in and to keep Damo from Darndale out
24 June 2026
Reply from Harvey Norman Ireland - Carrickmines
HI Derek,
We're so glad to hear our window security bars provide you with peace of mind, allowing you to enjoy fresh air while keeping your home secure. We appreciate your positive feedback!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Carrickmines
Hi Arlene,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Gayle F in the small appliances section…
Gayle F in the small appliances section in Carrickmines was FABULOUS. Thank you Gayle - you are a credit to the company.
24 June 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi Fiona,
We appreciate your wonderful feedback. We are so happy to hear that our team member provided such fabulous service and was a credit to the company. Thank you!
Many thanks,
Katie.
Delivery was quick and seamless
Delivery was quick and seamless. The whole team were very helpful and attentive from start to finish.
26 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Beth,
We appreciate your feedback! We're so glad your delivery was quick and that our team was helpful and attentive.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Carrickmines
Hi Kate,
We're so pleased your service was prompt and our team was polite. We appreciate your feedback!
Many thanks,
Katie.
online order
I did an online order. Apparently the item got “lost”. Harvey Norman knew about the issue as they had to send another one to the courier. Not a word from them about it. It’s going to take the guts of 2 weeks to get my item. If I hadn’t enquired about it I’d have no idea why. Absolutely useless.
22 June 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi keith,
We sincerely apologize for the delay and lack of communication regarding your order. We understand your frustration and are investigating why this occurred to prevent future issues.
Kind Regards,
Victoria
Service was good and my favourite store…
Service was good and my favourite store in Dublin.
5 January 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi Rajan Shanthaaram,
We're delighted to hear you enjoyed our service and consider us your favorite store in Dublin. Thank you for your kind words!
Kind Regards,
Victoria
Seamless delivery
Delivery time was confirmed in the morning and van arrived on time. The delivery men were courteous and quick! Thank you!
25 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Jon,
We are so pleased to hear our delivery was on time and our team was courteous and quick. Thank you for your kind feedback!
Kind Regards,
Victoria
Reply from Harvey Norman Ireland - Carrickmines
Hi Joan,
Thank you for taking the time to leave this review. We are happy to hear of your experience with us.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Carrickmines
HI Veronica,
We're so happy our service was great, on time, quick, and tidy. Thank you!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Carrickmines
Hi Gerard,
We appreciate your positive feedback! We are glad you liked the item and tracking.
Kind Regards,
Kevin
Great service
Very quick with emailing me . Very quick collection and very helpful staff in carrickines
17 June 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi Geraldine ,
We're so glad you experienced quick email responses, fast collection, and helpful staff. We appreciate your kind words!
Kind Regards,
Kevin
Two lovely guys delivered our fridge…
Two lovely guys delivered our fridge freezer
Very polite and kept us updated about arrival
19 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Sue,
We're so pleased to hear our delivery team was polite and kept you updated. We appreciate your positive feedback!
Kind Regards,
Kevin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.