Excellent service from Mr Krishna. We came in planning to buy a mattress, and he explained the pros and cons; we were very happy with his explanations, so we bought the best one in the shop. He has go... See more
Company replied
Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70 Dublin, Dublin 15, IE
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Excellent service from Mr Krishna. We came in planning to buy a mattress, and he explained the pros and cons; we were very happy with his explanations, so we bought the best one in the shop. He has go... See more
Company replied
We had Nomaan helping us out with several products for our new home. We found him to be extremely helpful, knowledgable and friendly. Very impressed with his expertise of various products. 10/10 recom... See more
Company replied
I bought the product to pick up from one store, but they told me it was out of stock at that store (even when the store website showed it as available). They told me I could collect it from a farther... See more
Company replied
Met a lovely friendly helpful and knowledgeable girl this morning called Nicole in the Blanchardstown store who took care of our order and made it so simple. Ten out of ten Nicole.
Company replied
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Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70, Dublin, Dublin 15, Ireland
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Reply from Harvey Norman Ireland - Blanchardstown
Easy to buy from and was looked after by a lovely you lady called Eve, she was very customer service orientated, not very often I come across this level of enthusiasm. Well done Harvey's 👏

Reply from Harvey Norman Ireland - Blanchardstown

Reply from Harvey Norman Ireland - Blanchardstown
Absolutely unacceptable experience with Harvey Norman Blanchardstown. I purchased an air fryer that was supposed to be brand new, but when I opened the box, it was obvious the product had either been used before or returned by another customer. There was almost no proper packaging inside, and the air fryer itself was dirty, with clear signs of previous cooking use.
Selling a used or dirty appliance as new is completely unprofessional and disrespectful to customers. Sadly, this is not the first bad experience I’ve had with this company, and my trust in Harvey Norman is gone. Quality control and customer service are clearly not a priority here.
I would strongly advise people to carefully check products before leaving the store.

Reply from Harvey Norman Ireland - Blanchardstown
Lad we're on time, so quick putting the sofa together. Also very professional and chattie.

Reply from Harvey Norman Ireland - Blanchardstown
Purchased Google Pixel 9a on sale for reasonable price. Very good service, quick delivery

Reply from Harvey Norman Ireland - Blanchardstown
The delivery men were punctual, efficient and respectful

Reply from Harvey Norman Ireland - Blanchardstown

Reply from Harvey Norman Ireland - Blanchardstown

Reply from Harvey Norman Ireland - Blanchardstown

Reply from Harvey Norman Ireland - Blanchardstown
We had a really great experience at Harvey Norman Blanchardstown, and I wanted to highlight how helpful Ayaz was during our visit.
He was welcoming from the start, very patient, and took the time to really understand what we were looking for. Everything was explained clearly, and there was no pressure at any point, just genuine help and good advice.
It made the whole process smooth and actually enjoyable, which is not something you always expect when shopping for bigger purchases.
Big thanks to Ayaz for the excellent service. We will definitely be back again.

Reply from Harvey Norman Ireland - Blanchardstown
Ordered online and Ciara at the Blanchardstown store was incredibly helpful when I ran into an issue. I had to reschedule the delivery twice and she was so accommodating she made a very stressful experience a lot more pleasant as I didn't need to worry about my order.
All items arrived on time and as expected. Excellent service.

Reply from Harvey Norman Ireland - Blanchardstown
I had an excellent experience at Harvey Norman Blanchardstown thanks to Ayaz. From the moment we walked in, he was incredibly friendly, professional, and genuinely helpful.
Ayaz took the time to answer all our questions, explained everything clearly, and helped us find exactly what we needed without any pressure. His product knowledge was outstanding, and his honest advice made the whole shopping experience easy and enjoyable.
It is rare to come across someone who combines professionalism with such a warm and approachable manner. Ayaz is a real credit to Harvey Norman.
We are absolutely delighted with our purchase and will definitely be coming back. Thank you, Ayaz, for your exceptional service!

Reply from Harvey Norman Ireland - Blanchardstown
Eoin from the Blanchardstown outlet was an absolute pleasure to deal when i purchased my suite of furniture from him. Very friendly and professional. A joy to deal with. Delivery was on time. The 2 delivery guys that assembled my furniture were friendly, courteous and professional.

Reply from Harvey Norman Ireland - Blanchardstown
I ordered 3 items, house was teady to install all. I was promise if all come in one go. But not... two items was missing and i have to drive to warehouse self to collect. I was charged for delivery but they ask me to pick up my items. Thats not fair...
I should got refund for delivery charge

Reply from Harvey Norman Ireland - Blanchardstown
I am writing to provide feedback on my recent purchase experience, which unfortunately reflected poor customer service and inaccurate sales advice.
While I appreciate that Harvey Norman promptly refunded the amount deducted for the bed, the process leading up to this was highly unsatisfactory. Prior to purchase, I explicitly provided the sales team with the dimensions of my staircase. I was assured that the bed could be transported up the stairs without any issues. Furthermore, I was initially told delivery would take one month, but during billing, this timeline was extended. Ultimately, I waited 2.5 months, only for the delivery team to find that the item could not fit through the staircase.
It appears the sales team prioritized securing the sale over ensuring practical feasibility and customer satisfaction. Regrettably, this mirrors a similarly poor experience I had with an appliance purchase four years ago.
While the financial resolution was handled correctly, the overall experience has left me highly dissatisfied with Harvey Norman's service. I hope this feedback is used to improve the training of your sales staff.

Reply from Harvey Norman Ireland - Blanchardstown
Ordered an expensive and ‘premium’ dining room table from Harvey Norman and paid for direct delivery to our house.
The first delivery was very unprofessional - the legs to the table were in very poor condition loose in a plastic bag, came without assembly instructions, and also with an ‘assembly kit’ loose in an Ikea ziplock bag with multiple screws/bolts missing.
Second delivery was arranged for replacement legs and assembly kit. When this arrived, there were still no assembly instructions and the assembly kit was again missing a single screw and was unable to be put together.
After taking two days off work to receive these deliveries, I am now having to collect the missing screw from their warehouse in Finglas which is only open from 10am-4pm and so cannot be collected outside of work hours. I’ve had no word about refunding the delivery fees we paid and overall the interactions have been very unprofessional. Do not recommend buying furniture from Harvey Norman.

Reply from Harvey Norman Ireland - Blanchardstown
Always the best customer service in all aspects!

Reply from Harvey Norman Ireland - Blanchardstown
Item delivered, modern truck, good communication. Happy days

Reply from Harvey Norman Ireland - Blanchardstown
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