Harts Nursery Reviews 

235
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company, appreciating their wonderful offerings. Customers consistently praise the exceptional quality of the bulbs and corms, noting strong plant growth, wonderful blooms, and professional packaging that keeps everything completely secure. People also highlight the exceptionally fast shipping times, very helpful communication regarding order updates, and overall top-tier professional service. Some reviewers were not happy with occasional complications or minor concerns regarding the overall delivery process and transit handling. Buyers also pointed out that managing courier logistics or tracking shipments sometimes required extra patience before packages successfully reached their final destination.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional quality, size,... See more

Quality

Customers had positive experiences with quality, expressing overall delight with the exceptional size and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive promptly and as planned.... See more

Order

People report positive experiences with order processes, highlighting brilliant service from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impressed by the display at the Harrogate Spring Flower Show we purchased some bulbs and have been absolutely delighted with them. Strong growth and a fabulous display of blooms we will be ordering mo... See more

Company replied

Rated 5 out of 5 stars

I decided to have a bigonia display last season and just randomly came across Harts. How lucky I was. It proved that I had made a great choice. I am enlarging my bigonia displays for next year so kn... See more

Company replied

Rated 5 out of 5 stars

The bulbs I have ordered in the past were of superb quality, were packaged in recyclable products, arrived at the most suitable time for planting, and produced beautiful plants. I ordered more and wa... See more

Company replied

Rated 5 out of 5 stars

Prices look competitive anyway, but that misses the outstanding quality of the products (lilies and gladioli in this case). Delivery was very quick. I’ve previously purchased product from this company... See more

Company replied


Company details

  1. Plant Nursery
  2. Seed Supplier

Information provided by various external sources

Harts Nursery is a 3rd generation, family-run nursery based in East Cheshire, UK. We have achieved many Gold Medals throughout our years of exhibiting and 15 Gold Medals at the world-famous RHS Chelsea Flower Show for our colourful Lily displays. We pride ourselves on supplying top quality and top size bulbs for your gardens.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

235 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(235)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been a happy customer at Harts…

I have been a happy customer at Harts Nursery for many years. First I used to purchase lily bulbs at their Chelsea Flower Show. Their bulbs are excellent quality but their service is also good and reliable. They will always offer advice on the phone about your plants. I also use them for presents for gardening friend’s birthdays and Christmas. Thank you Harts Nursery.

15 November 2023
Unprompted review
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Reply from Harts Nursery

Thank you for your very kind words.

Rated 5 out of 5 stars

Don’t buy from anyone else.

This company provides top grade bulbs and I highly recommend them. Several years ago I purchased lilium regale bulbs and when they arrived could not believe how big they were, at least twice as big as any I’ve seen before. They’ve flowered magnificently every year since and the scent is divine.
Service is excellent.
I’ve no hesitation in recommending Harts and won’t buy my bulbs from anywhere else now.

11 September 2023
Unprompted review
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Reply from Harts Nursery

Ahh thank you so much for such lovely feedback. It means a lot to us.

Rated 5 out of 5 stars

Beautiful lilies

Back in April I purchased 3 roselily "Vanessa" bulbs as a birthday gift for my friend, Vanessa, who is 'pink' mad. They have all grown beautifully and are starting to open the most amazing blooms.

My friend is absolutely delighted with her namesake gift and I am equally thrilled to have given her something so unusual and stunning. Thank you, Harts Nursery, for such wonderful quality plants. I will definitely use you again and will recommend you to others.

22 August 2023
Unprompted review
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Reply from Harts Nursery

Thanks Sarah! So glad to hear how happy you and your friend are with your lilies.

Rated 5 out of 5 stars

Great customer service

I ordered a lot of tulip bulbs but had to cancel the order due to a change in circumstances. The person I spoke to on the phone was very pleasant and understanding, and organised a refund without any issue. Great customer service. Thank you.

24 July 2023
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Reply from Harts Nursery

You're very welcome Alexandra.

Rated 3 out of 5 stars

Too early to tell...

I've been asked to write a review way in advance of having any information or result to go on. All I can report is that ordering, price and delivery were dandy, but since the product, an anti lily red bug spray has yet to be used, there is no more I can say, no further evaluation possible. Ask me later please.

14 July 2023
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Reply from Harts Nursery

Hi Stephen,
So sorry for the premature automated email. We have just set it up with the Trustpilot and need to make a few tweaks.
Thanks for letting us know though.
Best wishes
Victoria Hart

Rated 5 out of 5 stars

Ordered Lily Bulbs from Harts

Ordered Lily Bulbs from Harts, duly arrived when they said they would
Now looking beautiful as blooms open
Grazers 7 really does help to keep the dreaded Lily Beetle away
Excellent service and quality bulbs.

23 July 2023
Unprompted review
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Reply from Harts Nursery

Thank you Bev! So pleased to hear how happy you are with your lilies!

Rated 5 out of 5 stars

Excellent Customer Service & High-Quality Bulbs!!!

First time ordering from Harts Nursery and I was well impressed.

I placed an order for Phlox and a variety of Roselily Bulbs. After a couple of days I wanted to add another variety of Roselily Bulbs to my existing order.

I contacted the company and spoke to Victoria.
Victoria was extremely attentive and knowledgeable.
She dealt with my additional request and also answered all my questions regarding Roselilies.

My Bulbs arrived really well packaged and in tip-top condition.
A useful Lily Planting Guide was included.

I will definitely be ordering from Harts Nursery again and I highly recommend this Company to everyone.

Victoria, thank you so much for all your help.

6 May 2023
Unprompted review
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Reply from Harts Nursery

Hi Sharon
Thank you so much for such a lovely review! We really appreciate it!
All the best
Victoria

Rated 5 out of 5 stars

Top Nursery with great service

Have made 3 recent orders with Harts Nursery covering a selection of their products; lilies, cardiocrinum, phlox, dahlias etc.

Everything beautifully packed and delivered promptly.

Quality of everything was great and excellent value for money.

Very pleased to have found Harts

26 April 2023
Unprompted review
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Reply from Harts Nursery

Thank you Mark for your lovely review! So pleased to hear you are happy with your purchases. BW Harts Nursery

Rated 5 out of 5 stars

Superb Products

Great service and advice. The expertise of Harts Nursery means the delivery structure works to provide the products in top health and at the right time for the gardener. The tulips, dahlias and lilies have been the best quality of any company I’ve used.

12 February 2023
Unprompted review
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Reply from Harts Nursery

Hi Julius - This is great to hear! Thank you so much!

Rated 5 out of 5 stars

The best on the internet

I always get my lily and summer following bulbs from Harts Nursery. Their quality is the best I have received online and their customer service is outstanding. Always a absolute pleasure ordering and growing harts products.

27 April 2023
Unprompted review
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Reply from Harts Nursery

Aww Luke - you're so kind! Thankyou!

Rated 5 out of 5 stars

Excellent!

Fast delivery and super-sized Eucomis bulbs. Will be returning!

17 April 2023
Unprompted review
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Reply from Harts Nursery

That's super to hear! Thank you!

Rated 5 out of 5 stars

Great bulbs and delivery service

I ordered lily, begonia and nerine bulbs. They arrived well packaged and a lovely size. I have bought bulbs from Harts before and they are excellent quality with clear planting and care instructions! Would highly recommend them!

6 April 2023
Unprompted review
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Reply from Harts Nursery

Thank you Caroline - we're really glad to hear how pleased you are with your bulbs. Happy Gardening!

Rated 5 out of 5 stars

Quality at a good price

As per my order last week ( a huge ginger rhizome ) my recent order of 9 Dahlias arrived quickly and the quality superb. Will continue to use this nursery, quality goods at a very good price.

5 April 2023
Unprompted review
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Reply from Harts Nursery

Thanks Chris! This is so lovely to hear.

Rated 5 out of 5 stars

Would recommend.

Good selection, healthy bulbs, well packed, quick delivery, would recommend.

24 March 2023
Unprompted review
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Reply from Harts Nursery

Hi Bill - thanks for the recommendation!

Rated 5 out of 5 stars

Particularly big healthy bulbs and very…

Particularly big healthy bulbs and very useful pictures on their website so you know exactly what you're getting.

11 March 2023
Unprompted review
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Reply from Harts Nursery

Thank you Clive - we love receiving feedback like this! So glad you're happy with your bulbs.

Rated 5 out of 5 stars

Excellent range of plants and…

Excellent range of plants and exceptional customer service. Dahlia tubulars were healthy and sustainably packaged.

9 March 2023
Unprompted review
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Reply from Harts Nursery

Thanks Paula! Glad you're pleased with your purchase. Thanks for taking the time to leave us some lovely feedback.

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