Harris Fowler Solicitors Reviews 493

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their professionalism, compassion, and dedication, highlighting how they felt supported and heard throughout their claims. The service provided is consistently described as excellent, with many appreciating the clear explanations, timely updates, and efficient handling of their cases, often leading to successful outcomes. Reviewers frequently mention feeling well-informed and not just like a number, with many expressing gratitude for the personalized care and guidance received during what can be a stressful process. However, some people mentioned issues with communication, such as not always seeing their assigned solicitor or receiving unclear information, which led to dissatisfaction with the process. A few other people also felt that the service did not meet their expectations, particularly concerning the thoroughness of the case handling or the perceived bias in reports.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising their professionalism, kindness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Consumers find service to be positive, with many reviewers highly recommending the service for legal... See more

Claim

Customers had positive experiences with claim, with many expressing satisfaction with the support received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just had a medical negligence claim successfully settled. Harris Fowler have been impeccable at keeping me updated at every stage and provided support and advice throughout the process. They ha... See more

Company replied

Rated 5 out of 5 stars

From the very first moment I met Deborah Wagstaff I knew she was going to work so hard to get me what my family deserved. The professionalism, compassion, kindness, open and honesty, Deborah showed... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Georgina Hunter and her secretary Natalie Hellings for their outstanding service, patience and support. Georgina Hunter represented me throughout my claim which she battled hard... See more

Company replied

Rated 5 out of 5 stars

Harris Fowler, namely- Deborah Wagstaff made this over two year battle more manageable. Through their personal centred, genuinely caring approach, the timely updates, and all the ongoing support. M... See more

Company replied


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyer
  4. Personal Injury Attorney

Written by the company

Specialist Personal Injury Solicitors. Qualified experts for every case. No win, no fee with no hidden extras. Outstanding results. The friendly solicitors.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Outstanding professional legal advice

Sarah & Bethany at Harris Fowler personal injuries solicitors Taunton, dealt with my case and claim on my behalf.
Both were the epitome of professionalism, and always answered any questions or concerns I had in regards to my case and it's process and progress.
Correspondence was 1st rate, and the advice provided was always in my best interests, so one really developed a high level of trust with the team who dealt with my case.
I can honestly say that I will miss dealing with both Sarah and Bethany, who always treated me with respect, and not just as another number or client. Harris Fowler Solicitors set my expectations and delivered upon that, with a successful outcome.
Mr S Khan

25 April 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Khan,

Thank you for your review.

We are glad to hear that Sarah and Bethany provided you with excellent service. We truly appreciate your kind words and feedback.

Rated 5 out of 5 stars

Would recommend

Stayed in contact with me throughout my whole claim, which was a long process. Very informative and very polite well mannered staff. Sarah Harding has been an absolute gem in resolving my case, would definitely use again if the need ever arose.

25 April 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Samantha,

Thank you for taking the time to leave your review.

We are delighted to hear about the 5 star service you received from Sarah, and I will certainly pass on your kind words who I am sure will be thrilled to read your review.

Rated 1 out of 5 stars

No good

No good. Said 2 and a half years was too long ago. When I have proof of hospital admission an eye witness and various photographic evidence. Useless.

16 April 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Woolley,

I’m sorry we were unable to help you with your claim. A member of our team has explained our position over the phone to you, and a letter outlining our rationale for this decision has been sent to you, but if you require any further information please do not hesitate to call us on 0800 213214.

Rated 1 out of 5 stars

Absolute waste of time .Only looking…

Absolute waste of time .Only looking for the easy picking anything more complex not interested .Very vague & arrogant correspondence when they know they know there not making money from your suffering .
AWFUL TREATMENT ........

10 April 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Miss Smith,

I’m sorry you were unhappy with our decision. We review each case very carefully in consideration with our medical experts, and sadly on this occasion we are not able to assist you further.

If you require further information regarding the rationale of our decision making, please do not hesitate to contact us on 0800 213 214.

Rated 5 out of 5 stars

Professional, experienced and helpful

Professional, courteous and experienced. Really great support from Harris Fowler Solicitors, took the time to resolve my case but always kept me up to date on progress and explained the process every step of the way. Would definitely recommend.

3 April 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Arden,

Thank you for your positive review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm.

Rated 5 out of 5 stars

I will recommend this law firm to anyone who needs their support

I am so glad for the service I had from all the Harris Fowler personnel who were dealing with my case for their effort and their support they gave to me.

2 April 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Nuro,

Thank you for your feedback.

We are thrilled to hear that you have had a positive experience with our firm and would recommend us to others.

Rated 5 out of 5 stars

I started my claim with Harris Fowler

I started my claim with Harris Fowler, my solicitor Sarah and her secretary Sue in 2017. I had a serious accident in 2016 which nearly ended my life and for many years the trauma I went through following wasn’t taken serious by any caregiver involved.
Sarah has helped in so many more ways than just taking on my case, in court I was able to find out exactly how my accident hadn’t been taken serious and I’ve been able to walk away with my head a bit higher and receive closure from my near death experience.
The case has been so complex with so many possible outlooks of whom was to blame. But I received comfort that my side was given in evidence and I was listened to and respected with compassion.
I couldn’t have asked for a better solicitor she worked hard for nearly a decade for the worse night of my life to be taken more serious by the people whom owed me so much more than I received.
I won’t ever be able to thank the team enough for the support I was given throughout this difficult process.
Harris Fowler have been nothing shy of amazing to my family and I.
It gives me great happiness and I couldn’t recommend this service more.

Thank you guys, I didn’t just gain a solicitor I gained a friend.

29 February 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Caitlin,

Thank you for your feedback.

We are delighted to hear about the 5 star service you received from Harris Fowler.

I will pass on your kind words to Sarah & Sue who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Ive been using harris fowler for an…

Ive been using harris fowler for an injury claim sustained at work. They made it a stress free process and were very helpful throughout the whole claim, answering any questions, and giving advice throughout. I would definitely recommend, Sarah was amazing and i couldn’t have asked for her to do anymore. Fab at keeping you up to date with everything going on.

12 January 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Chloe,

Thank you for your feedback.

We are thrilled to hear that you have had a positive experience with our firm and would recommend us to others.

I will pass your review on to Sarah who will be delighted to read this review.

Rated 5 out of 5 stars

Harris Fowler Solicitors are fantastic

Harris Fowler Solicitors are fantastic! Great service, always kept me up to date with my personal injury claim. Luke Baldwin is a real asset 👍

11 January 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Sandra,

Thank you for your 5 star review, we are pleased to hear you received excellent service from Harris Fowler.

Rated 5 out of 5 stars

Harris Fowler - Great experience

I have just settled my claim with Harris Fowler and I couldn’t be happier with how it all went. I was mostly dealt with by Ellen H who helped me the whole way through, and I’m very grateful for her support. The whole team were great and I’d definitely recommend them to anyone!

21 December 2023
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Ben,

Thank you for your feedback.

We are delighted to hear about the 5 star service you received from Ellen, and I will certainly pass on your kind words who I am sure will be thrilled to read your review.

Rated 5 out of 5 stars

Exemplary Legal Representation by Georgina Hunter at Harris Fowler

I had the privilege of being represented by Georgina Hunter from Harris Fowler, and I am beyond impressed with the level of professionalism and dedication she exhibited throughout my case. Georgina's extensive legal knowledge, coupled with her exceptional communication skills, made the entire process smooth and comprehensible.
Her attention to detail, commitment to client satisfaction, and strategic approach significantly contributed to the positive outcome of my case. Georgina's unwavering support and timely updates provided me with confidence and reassurance during what could have been a stressful period.
I wholeheartedly recommend Georgina Hunter and Harris Fowler for anyone seeking legal assistance. Their expertise and personalised service truly set them apart. Thank you, Georgina, for your outstanding work and commitment to justice.

27 November 2023
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Godswill Iweajunwa,

Thank you for taking the time to leave your review.

We're thrilled to hear that you have had a positive experience with our firm and would recommend us to others.

I will pass on your kind words to Georgina who I am sure will be happy to read your review.

Rated 5 out of 5 stars

GREAT OUTCOME HARRIS FOWLER

GREAT OUTCOME HARRIS FOWLER
A BIG THANK YOU to all at Taunton, especially Simon, Janine, Hay Boe and Sarah.
I can finally move on with my life after 4 years and 10 months. Janine and Hay Boe have been with me every step of the way and they have been at the end of the phone when I have been upset and needed advice or when I have had a bad day and was in pain following my accident at work. I cannot Thank You all so much and I would recommend Harris Fowler to anyone who needs assistance in filing a claim. Maria

13 November 2023
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Maria,

Thank you for your review.

We are glad to hear that Simon, Janine, Hay Boe and Sarah provided you with excellent service. We truly appreciate your kind words and feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service

17 November 2023
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Brian,

Thank you for taking the time to share your 5 star experience with our firm.

Rated 4 out of 5 stars

Successful Claim

My case was handled very professionally by Harris Fowler Solicitors. It did take quite a considerable length of time. This wea not due to the way it was handled by HF, but due to the defendants late reply’s & responses My Solicitors Janine East/ Luke Baldwin kept me in the loop with all developments throughout the drawn out case. The claim has been successfully resolved.
I would recommend Harris Fowler Solicitors, to my friends and family.

16 November 2023
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Helen,

Thank you for your review.

We're thrilled to hear that you have had a positive experience with our firm and would recommend us to others.

I will pass on your kind words to Janine and Luke who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Ellen has been nothing but amazing with…

Ellen has been nothing but amazing with my claim, she has thoroughly gone through everything with me step by step and I'm very happy with the final outcome.
I would highly recommend.

14 November 2023
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Hannah,

Thank you for your feedback.

We are delighted to hear about the 5 star service you received from Ellen, and I will certainly pass on your kind words who I am sure will be thrilled to read your review.

Rated 5 out of 5 stars

TOTAL PROFESSIONALISM

Rang Harris Fowler in 2020 regarding an injury claim against one of the biggest well known companies around, They agreed to take on the case and won it this year after 3 yrs but all they way through they kept me updated on all correspondence from them to the defendant and vice versa, If there was anything I didn't understand I could phone them up and they would explain it to me, They done all the leg work unlike some other companies out there, Total professionalism from sectaries right through to Solicitors and also a Barrister, I would highly recommend Harris Fowler to anyone because they only have your best interests on there mind when on your case, I would like to say a big thank you to everyone in the Taunton branch for everything you have done for me and my family and also your kind words regarding my Dads health.

12 October 2023
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Howard,

Thank you for taking the time to leave your review.

We are delighted to hear about the 5 star service you received from Harris Fowler and would recommend us to others.

Rated 5 out of 5 stars

They were always a phone call away if…

They were always a phone call away if you needed anything, constantly kept me up dated found every step was made easy by Luke 👍

20 October 2023
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr McDougall

Thank you for your review.

We are pleased to hear about the 5 star service you received from Luke, and I will certainly pass on your kind words who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, professional at all times and always working with your best interest. Will always be there to explain all the terms and conditions when you struggle to understand.

20 October 2023
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Robin,

Thank you for taking the time to leave your review.

We are thrilled to hear about your positive experience with Harris Fowler.

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