Harris Fowler Solicitors Reviews 493

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their professionalism, compassion, and dedication, highlighting how they felt supported and heard throughout their claims. The service provided is consistently described as excellent, with many appreciating the clear explanations, timely updates, and efficient handling of their cases, often leading to successful outcomes. Reviewers frequently mention feeling well-informed and not just like a number, with many expressing gratitude for the personalized care and guidance received during what can be a stressful process. However, some people mentioned issues with communication, such as not always seeing their assigned solicitor or receiving unclear information, which led to dissatisfaction with the process. A few other people also felt that the service did not meet their expectations, particularly concerning the thoroughness of the case handling or the perceived bias in reports.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising their professionalism, kindness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Consumers find service to be positive, with many reviewers highly recommending the service for legal... See more

Claim

Customers had positive experiences with claim, with many expressing satisfaction with the support received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just had a medical negligence claim successfully settled. Harris Fowler have been impeccable at keeping me updated at every stage and provided support and advice throughout the process. They ha... See more

Company replied

Rated 5 out of 5 stars

From the very first moment I met Deborah Wagstaff I knew she was going to work so hard to get me what my family deserved. The professionalism, compassion, kindness, open and honesty, Deborah showed... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Georgina Hunter and her secretary Natalie Hellings for their outstanding service, patience and support. Georgina Hunter represented me throughout my claim which she battled hard... See more

Company replied

Rated 5 out of 5 stars

Harris Fowler, namely- Deborah Wagstaff made this over two year battle more manageable. Through their personal centred, genuinely caring approach, the timely updates, and all the ongoing support. M... See more

Company replied


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyer
  4. Personal Injury Attorney

Written by the company

Specialist Personal Injury Solicitors. Qualified experts for every case. No win, no fee with no hidden extras. Outstanding results. The friendly solicitors.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best company I ever had took my…

The best company I ever had took my case at the last moment as I was unconscious the company Lawrence and Co solicitors my cousin did for me was rubbish and corrupted company I ever had didn't even cared what trauma she had suffered because of that accident. But Harris Fowler had very cooperative
and talented staff. Very good company I recommend everybody for their no win no fee cases.

17 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Mandeep,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear about your excellent experience with us, and would recommend to others.

Rated 5 out of 5 stars

Highly recommend

Richard Leslie and the team at Taunton was brilliant, excellent communication thru out the whole case highly recommend them!

26 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Jon Barr,

Thank you for your review and 5-star rating!

We are thrilled to hear about your positive experience with Harris Fowler. I will be sure to pass on your review to Richard & Lesley.

Rated 1 out of 5 stars

ccontacted them in distress,about a…

ccontacted them in distress,about a medical negligence case,sectioned unethically about a misdiagnosis,would not proceed on a no win no fee,was drugged for 3 months against my will like most lawyers they are more concerned with lining their pockets ,than justice systematic of a broken system, alongside doctors,police,acting like god,justice is for the rich,poor forget it,the law firms representing victims of state misconduct is the reason there is so much of it,to be honest dont believe the media these justice based law firms we watch are as much a fairytale as the romance films sell up leave these money grabbed,my treatment by the state resulted in my almost taking my life,these people do not care.

16 April 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Dee Eff,

We are very sorry to hear about your experience and the distress you’ve been through. Your situation sounds incredibly difficult, and we truly sympathise.

While we aim to help wherever we can, some cases unfortunately don’t meet the legal criteria required for us to proceed on a no win, no fee basis. This is never a reflection of the seriousness of your experience, but of the legal framework we must work within.

We understand your frustration and regret that we couldn’t assist further. Please know we take feedback seriously and use it to reflect on how we communicate and operate as a firm.

Rated 2 out of 5 stars

Poor service

I agreed for Harris and Fowler to take on my case for an accident I had at work which should have been straight forward. After pretty much no communication and a 3mth period of no communication at all I received am email from the solicitor dealing with my case telling me that they didn't feel there was enough evidence to carry on with my claim....which there was and is.
Worried and stressed for approximately 10mths to reach this outcome.
I won't mention names or particular details but I feel that someone from Harris and Fowler could and should of pushed on with my case.

4 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Iain,

Thank you for taking the time to leave your feedback, Iain.

We are very sorry for the lack of communication you experienced and for the frustration and stress this caused you. Keeping our clients informed is extremely important to us, and it’s clear that on this occasion we did not meet your expectations. Please accept our sincere apologies.

In some cases, after a detailed review of the evidence, we reach the difficult decision that we are unable to proceed further — even when we appreciate how important the case is to the individual involved. These decisions are not made lightly, and we regret that the process left you feeling unsupported.

We are grateful for your comments and will reflect on them carefully to improve the service we provide to all our clients.

Rated 5 out of 5 stars

Excellent service and my claim was…

Excellent service and my claim was dealt with very quick i well recommend harris fowlers

3 April 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Ian,

Thank you for your review and 5-star rating!

We are delighted to hear you had a positive experience with Harris Fowler and would recommend to others.

Rated 5 out of 5 stars

Chemical Eye Burn Claim

My claim took 2 years and I dealt with multiple members of staff as the forst left then the second went on maternity all who were very good at their jobs but definitely the best till last Ellen Hunter is such a credit to the firm she gave nothing but fantastic advise very clear very friendly and the whole process of coming to a final resolve easy. Even though I dealt with multiple people I always felt in the loop and fully up to date. But if I'm honest I wish we would of had Ellen all the way from the start if you have her working for you your in safe hands that's for sure she's a power house. She pushed my offer for compensation up and I will forever be grateful for her amazing negotiation skills. All in all I will recommend this company again without hesitation.

31 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Amy Bowler,

Thank you for taking the time to leave your review.

We are delighted to hear about the 5 star service you received from Ellen, and I will certainly pass on your kind words who I am sure will be thrilled to read your review.

Rated 1 out of 5 stars

Total Rip Off

I used Harris Fowler after my car accident, don't forget to read the small print, I won £7000 in compensation but only received £4,200 this is because they take a 40/60 split & they took £3,800 in costs when they should have recovered costs from the other person & give me the full amount, don't trust them or use them, total waste of time, they don't like being contacted to find out the progress of a claim or speak to u on the phone, they have a total disregard & lack of empathy for u so don't go with them...

31 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Miss Rose Rogers,

Thank you for sharing your experience. We’re sorry to hear that you feel disappointed with the outcome of your claim. We aim to be transparent about our fee structure from the outset, as discussed and agreed verbally with the client prior to any commitment. This is to ensure all parties are fully aware of the terms and conditions.

We also regret if you felt unsupported during the process. Client care is at the heart of our service, and we strive to keep clients informed throughout their case. If we did not meet your expectations in this regard, we sincerely apologise. Please feel free to contact us directly, and we would be happy to discuss your concerns further.

Rated 5 out of 5 stars

Claim settled within5 months excellent…

Claim settled within5 months excellent service and communication. Highly recommend

17 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Richard Wilcock,

Thank you for your review.

We are delighted to hear you had a positive experience with our firm and would recommend to others.

Rated 5 out of 5 stars

Excellent firm….highly recommended…

Excellent firm….highly recommended them.
Extremely professional and so friendly. Natalie Hellings and Georgina Hunter were brilliant, explaining anything and everything we threw at them. Guiding professionalism just put us at ease.

11 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Stephen Cox,

Thank you for your review and 5-star rating!

We are thrilled to hear about your positive experience with Harris Fowler. I will be sure to pass on your review to Natalie & Georgina.

Rated 5 out of 5 stars

Excellent Service

I chose Harris Fowler based on their outstanding customer reviews and prompt service. Luke Baldwin represented me in my case, and I was impressed by his high level of expertise. I received the compensation I was entitled to for my personal injury, and the process was efficient and straightforward. Luke managed all aspects of my case, making it hassle-free. I wholeheartedly recommend Harris Fowler Solicitors.

7 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Simon Cornwall,

Thank you for your review.

We are glad to hear that Luke provided you with excellent service. We truly appreciate your kind words and feedback.

Rated 5 out of 5 stars

Luke Baldwin and his team were very…

Luke Baldwin and his team were very helpful, understanding and professional when successfully dealing with my claim. I highly recommend them

3 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear John Evans,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm. I will pass on your kind words to Luke.

Rated 5 out of 5 stars

Good experience all the way to…

Good experience all the way to conclusion of case, Channdi Patel explained all proceedings and keep me in touch with developments.

3 March 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Kevin Sandford,

Thank you for your feedback & 5 star rating!

We are delighted to hear about the 5 star service you received from Harris Fowler.

I will pass on your kind words to Chandni who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Would definitley recommend this Harris…

Would definitley recommend this Harris Fowler. My ex husband had an accident at work, and the solicitor time, Zoe, was amazingly exceptional. Always made sure we were update,offered support and was empathetic. Definitley recommend.

3 March 2024
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Glogine G,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm. I will pass on your kind words to Zoe.

Rated 1 out of 5 stars

Terrible service

Terrible service. Don't use them. I spent about 40 mins on the phone. Was told I would be contacted within 5 days and after nearly a months have heard nothing even if it was to say no claim could be pursued.

—————

In response to the reply I would swear under oath that Harris Fowler have not emailed or called me . For a firm of Solicitors to blatantly deceive customers on a public forum is frightening . In response to me contacting the I did email E Moakes and received no reply .

26 February 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Mr Harrison,

Thank you for your feedback. We are sorry to hear that you were dissatisfied with our service. We always strive to provide clear and timely communication, and we regret that you did not receive contact from us.

We did email you twice regarding the outcome of your enquiry, but it appears our messages may not have reached you. We have also attempted to contact you by telephone. We sincerely apologise for any frustration this may have caused. If you would like to discuss this further, please do not hesitate to contact us on 0800 213 214 and we will be happy to assist.

Rated 5 out of 5 stars

After their disaster of an accident

After their disaster of an accident, we found this fantastic comapny for my parents.
They couldn’t be any happier with the team of Richard, Emma, Hannah and selina. Always happy to explain everything, consistently on hand when needed.
They’ve Made everything so simple also gave us great confidence and peace of mind.
every piece of advice and support was explained thoroughly.
They treat us with the greatest respect, compassion and never once did they like feel just a client.
We Would definite recommend this company to anyone 100% needing legal advice and representation
5 star company

13 February 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Chris Murray,

Thank you for your feedback & 5 star rating!

We are delighted to hear about the 5 star service you received from Harris Fowler.

I will pass on your kind words to Richard, Emma, Hannah & Selina who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Great service 5 Star service

Great service
Very professional and easy to talk to staff
Great communication and a company you can rely on
Highly recommend
5 star service

30 January 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Dave Bosher,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm.

Rated 5 out of 5 stars

Fast efficient and good communication

I used Harris Fowler to make my industrial injury claim. I can highly recommend them it was a relatively fast smooth professional service that was stress free.
A massive thank you to the Harris Fowler team.

19 January 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Sheena Allan-Smith,

Thank you for your feedback & 5 star rating!

We are thrilled to hear that you have had a positive experience with our firm and would recommend us to others.

Rated 4 out of 5 stars

Had a couple of different solicitors to…

Had a couple of different solicitors to start with and the going was slow.
Then Luke Baldwin took on the case and was thorough, quick to respond to any questions and very helpful.
His work was very good and ultimately gained a good outcome of the situation for me.

25 April 2024
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear P.N

Thank you for your feedback.

We are delighted to hear about the service you received from Harris Fowler.

I will pass on your kind words to Luke who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, support and expertise - with a good outcome
Thank ou so much

7 January 2025
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Stephen Jones,

Thank you for your review and 5-star rating!

We are delighted to hear you had a positive experience with Harris Fowler.

Rated 5 out of 5 stars

I had an injury at work in May and…

I had an injury at work in May and decided to call Harris Fowler for advice. After the initial discussion I decided to go ahead with my claim for compensation which has now been finalised 7 months later. I was assigned Vicky to handle my case who kept me informed every step of the way, explaining everything from beginning to end and negotiating a fair settlement for my injury. Harris Fowler made the whole process smooth and hastle free for me, they did all the work. I would highly recommend Harris Fowler if you are considering a compensation claim.

1 May 2024
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear June,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm. I will pass on your kind words to Vicky.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look