Hardy Landscaping Ltd Reviews 

84
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First class service from Lisa and Hardy Stone Company. We ordered our Vitripiazza Flintana slabs early this year and Lisa was the most competitive price by far. Lisa ( for a nominal fee ) stored our... See more

Company replied

Rated 5 out of 5 stars

I bought Vitripiazza Anno Biscotto porcelain pavers for a patio to lay myself. Great product. Great price. Good service. Helpful advice. Lisa kept in touch by email throughout the pre-purchase and pur... See more

Company replied

Rated 5 out of 5 stars

Straightforward to deal with, provided me a quote, confirming had access to stock of particular paving slabs I wanted, but as one of the large websites had already quoted me with a split pack (my qty... See more

Company replied

Rated 5 out of 5 stars

As I was ordering paving direct for the first time I telephoned for advice and received excellent help in choosing the right product, which has now arrived on time and is of great quality. I did ha... See more

Company replied

Company details

  1. Garden Center

Written by the company

Thank you for your reviews; without them we cannot grow Our aim is to help Landscapers and Builders with their clients to buy Hard Landscaping Products to make beautiful gardens. We serve all of the United Kingdom and beyond with our webshop and locally we offer a collection service and soon to be opened display area in Bradford, West Yorkshire. Customer Care is so important to us, we respect our customers and know we are only as good as the last products we have supplied. We only provide products, we do not install them. We invest heavily in our business and strive to continually improve. We hope out customers become our fans and our best customers are discerning landscapers and home owners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(84)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Above and beyond

Hardy Landscaping supplied, at a very good cost, the porcelain paving I needed for my 30 sq metre patio. From start to finish they were extremely helpful and Lisa was excellent at communicating going above and beyond expectations. I can't thank them enough.

3 September 2024
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Awe thanks Simon that means a lot and it's been a pleasure helping you as well through helping you to buy your Paving to helping with some advice from the technical team and then providing more for you to get the job finished. Im glad it all turned out great in the end :-) thank you for choosing us. I hope youre excited to be be using your new patio, I hope it looks gorgeous

Rated 5 out of 5 stars

absolutely superb service.

absolutely superb service.
Unlike a superstore this company delivers in every way. Great communications and customer service and speedy delivery.
We are delighted

11 August 2023
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Thanks so much Fiona for your review - it's important to us that our customers are over the moon because it's important your garden transformations are an exciting and enjoyable experience :-)

Rated 5 out of 5 stars

Perfect service

Perfect service. Speedy delivery to resolve a problem with another company I used who was taking over 2 weeks to deliver the same product direct from manufacturer.

Will use again!

12 August 2023
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Hi there thanks so much for this review.. im sorry i couldnt reply straight away i had problems getting into my trustpilot account so it was lovely to read this after some days. We look forward to helping you again in the future, thank you!

Rated 5 out of 5 stars

fast service

I cannot fault the delivery time and service. They got my goods out very quickly and sent email communications very fast when they had to adjust my order .

15 August 2023
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Ah thanks Jamie for posting this review on Trustpilot, my account wasnt working properly for a while so we had a big gap in review times but pleased its all working again now! Many thanks I really appreciate your reivew and hope you products looks perfect!

Rated 5 out of 5 stars

First class service from Lisa and Hardy…

First class service from Lisa and Hardy Stone Company.
We ordered our Vitripiazza Flintana slabs early this year and Lisa was the most competitive price by far. Lisa ( for a nominal fee ) stored our order until needed in June and communication and minor issues with delivery company were sorted instantly. Finding ourselves a few slabs short Lisa was also at a later date able to source the same batch number of the slabs we had originally. I would HIGHLY recommend Lisa and her company

1 June 2022
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Thanks Christophter, these slabs are truly gorgeous and I hope you enjoy them for years to come :-)

Rated 5 out of 5 stars

First Class Service

During the process of ordering and organising delivery Lisa has been outstanding. There are very few companies that give the level of service I have received from Hardy Stone. Everything from pricing to completion of the order was first class. Thank you Lisa you have provided a service that very few can match. Hope you continue to be successful.

4 August 2021
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Ah thanks Stuart for your amazing review hope your paving looks amazing! We hope so too ☺️

Rated 5 out of 5 stars

Great Service

After some initial teething issues with Hardy Stones suppliers, Lisa went out of her way and put things right for which I am grateful for.

5 May 2021
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Raheem
When you ordered your porcelain I answered your calls, which have been every day since you placed the order and I advised it will be 3-5 working days

However there has been a bank holiday

I did not say I would call you back when I felt like it, I explained that I’ll need to get all of the information and I would not be bullied into your demands to call you back immediately.

Your emails were dealt with as soon as you sent them also.

I’m confused as to why you’re saying you’re asking for a refund when before our last phone call ended I let you know I would come back to you




Rated 5 out of 5 stars

I placed an Order with this Company and…

I placed an Order with this Company and had no problem, everything went smoothly. Delivered on time. I opened the package only to find I had a problem. I reported this to Hardy Stone and within a few days it was brought efficiently to a satisfactory conclusion. In today's Internet shopping where Companies insist on payment upfront before dispatching goods, it is refreshing to find a Company who were prepared to put Customer satisfaction before financial gains.
I would strongly recommend Hardy Stone Company without any reservation.

Tom Brady

27 April 2021
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Thanks Tom, much appreciated! Hope youre enjoying your new patio ;-)
Lisa

Rated 5 out of 5 stars

This is a great company to deal with

This is a great company to deal with. I have placed many orders with them and everything is taken care of quickly and smoothly and in a very professional friendly manor. Orders are dispatched on time and prices are good.

2 February 2021
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Awe thank you for taking the time to leave us a review Helen, its a pleasure to help! :-) hope your paving looks absolutely fantastic,
Lisa

Rated 5 out of 5 stars

This company is a pleasure to deal with.

This company is a pleasure to deal with. Good prices, excellent communications and fast delivery. Everything was trouble free from start to finish and they were pleasant to deal with on the telephone. Invoicing and payment fast and easy. The delivery company also communicated well and delivered on time. So nice to find a company that wants its customers to be happy!

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Straightforward to deal with, honest advice, good value too

Straightforward to deal with, provided me a quote, confirming had access to stock of particular paving slabs I wanted, but as one of the large websites had already quoted me with a split pack (my qty needed low) and just needed picking, placed order but then got email to say out of stock, several weeks - so went back to Hardy Stone to place my order instead, now with builders deadline! and Hardy arranged for stock to arrive the next Wednesday -on the day as promised. Competitive price too.

11 July 2020
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Tim thank you so much for your kind review. Im so pleased you're happy with your experience and things went smoothly. We'd love to see a picture of your stone, please share with us by email if you get chance! :-)

Rated 5 out of 5 stars

excellent delivery very quick very…

excellent delivery very quick very straight forward ordering if only all the companies I dealt with were this efficient!!,
how wonderfull life would be
keep up the good work .

5 March 2020
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Thanks so much Chris it's so nice to be spurred on by local Landscaping Companies, glad you received your slurry in good time.

Rated 5 out of 5 stars

Excellent service from order placement…

Excellent service from order placement to prompt on time delivery by a company who is providing an invaluable service supplying small orders (as well as large) which national companies appear incapable of providing.

20 February 2020
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Thank you so much for your custom and kind words, we really appreciate it thank you ✨

Rated 2 out of 5 stars

1st attempt at delivery was a shambles

1st attempt at delivery was a shambles. Order was more than the legal requirement for weight of the the courier so delivery was unable to be completed. Was not even alerted to the day of delivery. 2nd delivery date was requested but ignored throwing amended schedule out of the window No compensation offered. Will not be using them again.

28 October 2019
Unprompted review
Hardy Landscaping Ltd logo

Reply from Hardy Landscaping Ltd

Hi Paul thanks for your review although we have communicated all the way through your deliveries of which the first one was attempted and failed we kept contact all the way through with you to get your product delivered to you despite the problem that the transport company had which could not have been helped (as discussed we requested the right vehicle for the job and the weight despite there being access problems on your road for our very heavy load).

We did contact you with not only the delivery day but the times so i'm not sure why youve shared this but if you need to do you have open communication with us as before. The delivery company did everything they could in relation to the weight and quantity however although we can request your delivery day sometimes things do go wrong . We do not offer compensation when the delivery has not gone to plan. However we do work very hard to ensure we get the product to you safely and as quickly as possible. We are sorry that this particular delivery did not go the way you wanted it to and that you think that this is a reflection of our service, but we hope you are very happy with your stone.

Thank you, Lisa Hardy.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look