Their Product is very Well made and confortable to wear. There were troubles with my First order but not only have they told me immefiately and appologized, but aldo gave me a giftcard for compensatio... See more
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Fraudulent business
The item I received has been 're-labeled'—the original manufacturer's label was cut out and replaced with the hardnheavy brand label. This is a clear case of fraudulent business practice and a violation of the EU Unfair Commercial Practices Directive (2005/29/EC)
Fraudulent business – Selling rebranded Shein clothes
Stay far away from this shop. They are engaging in highly deceptive practices by purchasing cheap garments, removing the original tags, and sewing their own labels in to pass them off as high-quality, expensive items. The quality of the products is terrible, and the pricing is a total rip-off. This is fraudulent behavior and a complete scam. I have demanded a full refund for both the order and the return shipping cost. They won't cover the return cost even though The item I received does not conform to the contract of sale. Under EU Directive 2019/771, the seller is liable for any lack of conformity, and I am entitled to a full refund, including all shipping costs incurred.
THIS IS A SCAM!
Save your money and don't shop here !!!
Bad quality, no response
I had been looking for a pair of boots with buckles and studs for forever. The boots on their website were perfect! A bit pricy at 100$ but they looked worth it. What I got was cheap crap I could have gotten on aliexpress for a fraction of the price. There was not even a zipper on the side to open the boots!! Even though pictures and description clearly stated there should be one. They never responded to my email. I involved Paypal, hardnheavy promised to review the case, never did. I escalated the case and got a full refund. But I will definitely never order from them again and wouldn't recommend anyone else to.
Quality is very good
Quality is very good, even if it comes from China. Only with size is it a problem. You should order 1 to 2 numbers larger.
New Rock boots
Got an awesome pair of New Rock brand boots direct from Spain. I was going to order directly from New Rock, however prices were in euros and shipping was prohibitively expensive. I placed an order with Hard n Heavy, they took the time to verify my size and in fact, I had ordered the wrong size for what I needed. I do understand they would have replaced them if I had gotten the wrong size but I certainly appreciated them taking the time to verify the sizing with me to save me having to exchange them. The boots are something I have wanted for many years and they are wonderful quality. I got Velcro cause I'm old, and I don't like to bend too much. This was all around a wonderful experience.
Hard and heavy is a joke(very cleaned up so i could complain)
Hard and heavy is a joke.
never ever again..........these cheap pincushions took me for a 60 dollar scam. I ordered a XXL shirt and got an extra small without a tag. then when I emailed them back they sent me a 10 dollar coupon. WT F ????? ( i had to clean this up so i could complain)
then they leave a phone number to call which turns out to be a shipper in new jersey. so these cheap pincushions are not to be trusted.NEVER AGAIN!!!!!
Mass produced overpriced dropshipped…
Mass produced overpriced dropshipped CRAP!
Spent nearly $170 bucks on a dress that arrived half glued together half falling apart, with measuring it was still so much bigger than they listed. HORRIBLE quality and even worse shipping service/ time. DO NOT BUY!
I purchased 2 sets of costumes for…
I purchased 2 sets of costumes for myself and my partner and I am blown away by the quality and craftsmanship of all the items. This will be my go-to store moving forward.
I absolutely LOVE this company
I absolutely LOVE this company! The clothing is unique and of excellent quality. Other reviews have mentioned that there has been a problem with slow shipping and/or customer service. This is not the case with me - shipping has been very prompt and the customer service is great. I plan on ordering many items from them in the future. And, the clothing is very true-to-size and made quite well!
I am happy about the product
I am happy about the product, it has taken a bit of time to arrive, but we all know that this ist a problem of the worldwide politics that go wrong in these times.
for those who appreciate comfortable and individual style.
I bought a kilt from you •Punk Plaid Kilt with Cargo Pockets and Zipper•.
Excellent quality. Exactly the style I was looking for. Thank you for your stylish, creative pieces!
Great place to order from, 10 stars. July 4th is my wedding 👏🏽
This dress is for my 1st wedding(I'm 62 lol)and it's perfect and it's beautiful, I can't wait to marry the man of my dreams! Thank you!!! The quality is excellent, it arrived a lot sooner than I expected, it's just amazing! I'll spread the word and definitely look for my next purchase 😉 sincerely, Kellee Drew Garcia
Everything good!
I ordered 2 items on this website! I'm really happy for what i received! Both clothes have good quality and the shipping was fast! I recommend it! :)
Thank you for my order it's amazing…
Thank you for my order it's amazing always wanted some and came quickly
Thank you Hard N Heavy
I tried to order a pair of boots I liked in my usual size 11.5 when Helen was kind enough to reach out to me with a size chart to make sure that the size I was getting was the one I wanted. I quickly learned that I needed to go a full size up. It took about a couple of months for them to come but Helen was forthcoming with this info from the start as they had to be made in the size I was ordering. I had my doubts as it was my first time ordering from this company. However Helen was very commutative throughout the process and answered any questions that I had. I’m very happy with my boots which are very comfortable, as well as the customer service of this company. Thank you so much for my new unique and comfortable boots I was searching for :)
Great product
Easy to order, fast shipping, great product! I ordered the Bat outdoor lantern as a gift. It is very well made, large.
Took a little bit longer to get my…
Took a little bit longer to get my order, but I was notified and Apologized to for the delay. I got the blouse I ordered in time for the event I was wearing it to and let me tell you. I got compliments upon compliments about it . Would definitely order from here again!! 💙💙
Great customer service
We needed to make a size exchange and the process was very easy and smooth, everything we ordered arrived together safely. The fit of items is very true to the size charts and we are very happy with everything!
Fantastic alt shop!
I ordered the chain body harness with the skull and mesh arm warmers. This is my 2nd purchase from Hard n Heavy. I have also gotten a studded hat from them and something else (can't remember rn). Very happy with the quality, especially the harness. It seems very well made and actually fits large variety of body types. A lot of harnesses are not so completely adjustable. The company notified me there was a backlog of orders and shipping would be delayed, and sent me a $10 discount code. I really appreciated that. So many online stores never inform customers of a delay, which can be frustrating. Love the site and I am always happy with the products. Ty!
Clothes fit great
Clothes fit great! Sturdy quality, will last a long time. Was worried it would be lowly costume quality but that is not the case, it took a while to get here but was worth the wait. Great shop
Just as i expected
Just as i expected
I bought this dress and it is perfect. It's a very good quality and the size is fitting relating to the size chart.
I bought few products from this shop and all of them are amazing.
I will purchase again for sure.
Best regards to Helen from custom service. She is always there to help you by giving you the informations you need.
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