I loved this ski pants and the jacket Patagonia powslayer. I bought them for ski touring but I wear them for both alpine skiing and ski touring. High quality, nice fit and design. I will buy another c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It would’ve been 5 stars, but the delivery got delayed, and it meant that I missed the moment to gift them. However I appreciated the candidness from the outset that there would be issues. I probably... See more
Company replied
The goods were new, delivered few days later than expected. Unfortunately, the shoes Altra W Superior 7 size 39 were much tighter all around the foot than equivalent model Lone Peak. Must return th... See more
Company replied
Impressed by the quality of the delivery service and advice of Hardloop. Even for a shipping to Switzerland it takes only a couple of days and no bad surprises when they indicate that price includes v... See more
Company replied
Company details
About Hardloop
Written by the company
At Hardloop, we believe that nature and movement should be at the heart of our lives.
That's why, since 2015, whether you're a beginner or a top athlete, we've been sharing our love of good gear and our passion for steep trails with you.
Our mission is to help you find the best gear for your adventures!
We deliver on that promise with the best selection of technical gear and advice from our friendly HardGuides (product experts). Wherever your next adventure takes you, we're here to help you explore.
Nature is our playground and our commitment to the environment is obvious. That's why Hardloop has been a carbon-neutral company since 2015 and advocates for sustainable consumption.
Hardloop, nature as a playground...
Written by the company
- Find the best equipment to go on an adventure!
- As a committed player, Hardloop has been a carbon neutral company since 2015 and advocates for sensible consumption.
Free delivery from 50 £ - Free return within 100 days
250 technical brands and over 65,000 products in stock
Need advice on choosing your equipment? Our HardGuides are here to help!
Contact info
695, Avenue Paul Louis Merlin, 73808, Montmélian, France
- +33 1 84 67 14 24
- hello@hardloop.fr
- hardloop.ch
4.4
Excellent
3K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hardloop
Guten Tag!
Vielen Dank für Ihr Feedback, über das wir uns sehr freuen!
Wir hoffen, Sie bald wiederzusehen, für ein nächstes Abenteuer bei uns.
Sportlich gesehen,
Guillaume - HardGuide
Very good!
The tourist gas cartridges were fine, sent very quickly. I'm happy with the price and service.
23 August 2022
Reply from Hardloop
Hello Natalia,
Thank you for taking the time to share your thoughts with us.
We are absolutely delighted to hear from you and hope to see you soon.
Sportingly,
Celia - HardGuide
Reply from Hardloop
Hello Steven,
Thank you for your very encouraging feedback.
We hope that your equipment will follow you in your most beautiful adventures 😃
Sportingly,
Romain - HardGuide
Slightly damaged helmet
The helmet arrived fast and at a good price. But it already had two big scratches. If I am buying some sort of returned gear or slightly damaged product, I would like to know before hand.
18 August 2022
Reply from Hardloop
Hello,
Thank you for taking the time to share your thoughts with us. We sincerely apologize for this, please send us pictures so we can do something about it. Because we only sell new products!
Sincerely,
Guillaume - HardGuide
nice and comfortable
13 August 2022
Reply from Hardloop
Bonjour Joost,
Merci pour votre avis et pour cette note étoilée ! 🙂
Au plaisir de vous rencontrer lors d'une prochaine ascension. 🏔
Sportivement,
David – HardGuide
tip top💪👌👍👍
24 July 2022
Reply from Hardloop
Bonjour,
Merci d’avoir pris le temps de nous partager votre expérience :)
Nous espérons vous revoir bientôt en montagne ou sur hardloop
Sportivement,
Guillaume – HardGuide
Reply from Hardloop
Hello,
Thank you for your review and for this high star rating 🌟
We are very pleased that you enjoyed your experience at Hardloop! 🙂
Sportingly,
Romain - HardGuide
super noice⚡️
1 June 2022
Reply from Hardloop
Guten Tag!
Vielen Dank für Ihre Bewertung und für diese Sternennote!
Wir freuen uns darauf, Sie bei einem nächsten Abenteuer bei uns wiederzusehen.
Sportlich gesehen,
Guillaume - HardGuide
Very fast and no issues
Very fast and no issues. And very competitive prices so 5 stars from me.
18 May 2022
Reply from Hardloop
Hello,
Thank you for taking the time to share your thoughts with us.
We are absolutely delighted to hear from you and hope to see you soon.
Sincerely,
Guillaume - HardGuide
Reply from Hardloop
Hello,
Thank you for taking the time to share your thoughts with us.
We are absolutely delighted to hear from you and hope to see you soon.
Sportingly,
Blandine - HardGuide
Everything went smoothly
Everything went smoothly! Good price for a great product, and a quick delivery
19 March 2022
Reply from Hardloop
Hello Jan,
Thank you for your opinion which goes straight to our hearts❤️
We hope to see you soon, for a next adventure with us.
Sportingly,
Romain - HardGuide
Reply from Hardloop
Hallo Filippo,
Vielen Dank für Ihre Meinung und diese tolle Bewertung!
Wir freuen uns darauf, Sie bei Ihrem nächsten Abenteuer bei Hardloop zu begleiten.
Viele Grüße
Celia - HardGuide
Great overall
Fast delivery, customer centre response times, seamless returns. Will use again!
12 March 2022
Unprompted review
Reply from Hardloop
Bonjour Nicola,
Merci pour votre avis et pour cette note étoilée 🌟
Cela nous fait très plaisir de voir que vous avez aimé votre expérience sur Hardloop ! 🙂
Sportivement,
David – HardGuide
Reply from Hardloop
Hello Nunez,
Thank you for your very encouraging feedback.
We hope that your equipment will follow you in your most beautiful adventures 😃
Sportingly,
David - HardGuide
Reply from Hardloop
Hello Andy,
Thank you for taking the time to share your thoughts with us.
We are absolutely delighted to hear from you and hope to see you soon.
Sportingly,
Blandine - HardGuide
I am very happy with shopping from…
I am very happy with shopping from Hardloop, It was smooth.
5 October 2021
Reply from Hardloop
Hello Abdullah,
Thank you for taking the time to share your thoughts with us.
We are absolutely delighted to hear from you and hope to see you soon.
Sportingly,
Blandine - HardGuide
Reply from Hardloop
Hello,
Thank you for your opinion which goes straight to our hearts❤️
We hope to see you soon, for a next adventure with us.
Sportingly,
Blandine - HardGuide
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.