Happyrail / Bahnreiseladen / Treinreiswinkel  Reviews 1,030

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and intuitiveness of the booking process, often praising the user-friendly website. Many people found it simple to book seat reservations, even for complex international routes, and appreciated the ability to choose specific seats. The service is often described as efficient and helpful for planning rail travel across Europe, with consumers noting the clear overview of options and competitive pricing. However, some customers also noted occasional difficulties with the website's navigation, particularly regarding the distinction between tickets and reservations or returning to previous screens. A few people mentioned that the loading of travel options could be slow, and some found the booking process for certain specific routes or types of trips to be less straightforward. Additionally, some reviewers felt that the additional charges for seat reservations were too high.

What people talk about most

Booking process

Reviewers express satisfaction with the booking process, highlighting its ease and efficiency. Many customers... See more

Website

Customers had positive experiences with the website, frequently praising its user-friendliness, clear layout,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's user-friendly... See more

Holidays

People report positive experiences with holidays, often praising the ease of planning and booking... See more

Price

Clients share positive opinions on price. Many reviewers praise the good prices, often finding them cheaper... See more

Based on these reviews

Rated 4 out of 5 stars

Great experience, our roundtrip through the North of Spain by Train. From Rotterdam to Hendaye, San Sebastian, Bilbao, Santillana del Mar, Llanes, Oviedo, Santiago de Compostela, Burgos, Hendaya. We t... See more

Rated 4 out of 5 stars

Made 2 seat reservations namely Eurostar and St Raphael to Paris seemlessly. Could even pick seats preference. However the 3rd booking Milan to Ventimiglia was unsuccessful as the website did not... See more

Rated 5 out of 5 stars

Having had our onward travel using interrail passes cancelled due to bad weather we were needing to reroute whilst en route. Unfortunately it looked like we would have to make our reservations in pers... See more

Rated 4 out of 5 stars

I was happy to get a Renfe reservation for the interrail trip on HappyRail. The payment and ticket via Email went smoothly which was great. The Website had minor small UI / UX Problems but that w... See more

Rated 5 out of 5 stars

Europe is train continent number one! Thanks to Treinreiswinkel I can book trips all around Europe on one site. One payment method, Clear and correct tickets. Supports all types of reductions... See more

Rated 5 out of 5 stars

When you haven't got much time and you need information quickly I found happy rail to be the best place to plan rail travel throughout Europe . It's a clear well thought out search engine and in my... See more

Rated 5 out of 5 stars

It's all pretty simple and clear. But people traveling with Inter Rail Pass or EU Rail Pass should understand that it's better to buy a first-class pass, since there are often no free seats in the sec... See more

Rated 4 out of 5 stars

Too many charges. Paid eurail pass, paid seat reservation (required), paid online charges. Bought EUR 4 seat reservation, paid extra EUR 2 for online charges (50% add on). Each seat reservation book... See more

Rated 5 out of 5 stars

I was having trouble booking seats on Spanish trains for an upcoming Interrail trip. After consulting The Man in Seat 61, I followed the link to HappyRail. Booking was straightforward thanks to a very... See more

Rated 4 out of 5 stars

I bought an Interrail pass and had to book seat reservations for some of my journeys. Happyrail was the best for this, as unlike Rail Europe or Interrail, you can choose your own seats with them. Huge... See more

Rated 4 out of 5 stars

Overall a good experience. I found it a little difficult at first to book seat reservations - didn’t notice the separate tab! Also for my Spanish journey I didn’t get the option of one of the seat... See more

Rated 4 out of 5 stars

The trip was well laid out with good documentation and a well prepared train schedule. Unfortunately Deutsche Bahn is not as "pünktlich" as their reputation but we managed. The combination of Weimar,... See more

Rated 4 out of 5 stars

Reservations for using Interrail passes on trains in Spain are difficult to achieve and as far as I am aware previously impossible for the International AVE from France into Spain. I was very pleased... See more

Rated 5 out of 5 stars

It is very easy to find and book traintickets. You can tweak many options and see changingtimes, number of stopovers, traveltime etc. Booking your seat and being aware of the total amount of costs, le... See more

Rated 5 out of 5 stars

The best price, very clear website, it gives lots of options whereas other train booking websites coudn’t even find one train towards my destination. Only down side is that the loading of the travel o... See more

Rated 5 out of 5 stars

We had a problem in combining a journey in Germany with 2 interrailpasses and taking 2 children (aged 10 and 13 yrs) with us. This could not be done with NS International. So we thought it would be... See more

Rated 5 out of 5 stars

Wonderful site for booking French reservations for Interrail! If a seat map could not be provided, I could choose a seat preference from many alternatives, and actually ended up with seats I would hav... See more

Rated 4 out of 5 stars

This is the kind of platform that european train travel needs. Mostly it worked quite well, I was booking seat reservations for interrail, and I had difficulty booking for the Lyon - Narbonne train, s... See more

Rated 5 out of 5 stars

Easy and quick to buy a ticket. Prices are also good, better than the competition. I especially like the straightforward process, without any fuss. Just an email with tickets and no discount offers or... See more

Rated 5 out of 5 stars

I made a reservation for a train in Spain (to be used together with an Interrail ticket) which wasn't possible anywhere else. Super nice that it was possible and easy to do via happyrail. Spain is so... See more

Rated 3 out of 5 stars

I was possible to book my tickets in time. Unfortunately I did not have the opportunity to deselect the track in Switserland for the 2 youngest famaliy members. They can travel free of charge in Swits... See more

Rated 3 out of 5 stars

The processflow is easy to book, but if you tried to book an actual date-time, you get the response that all available ticket were sold out. But if you look an hour of a day later, the´re not.

Rated 5 out of 5 stars

Over all the experience is quite good: It’s easy to find if you know what you’re looking for ( i.e. a citytrip to Berlin) and the price is good. The only comment I would give is if one wants to book... See more

Rated 5 out of 5 stars

Excellent service with Happyrail, particularly from Léonie, who was quite brilliant. It’s important to understand what you’re signing up to - it’s an unaccompanied but well planned trip. Our Grand Sca... See more

Rated 2 out of 5 stars

Twice in one route the info for interrail travellers was incorrect or missing, cost me 30 Euros and could have been a lot more if the conductor hadn't been so nice.

Rated 5 out of 5 stars

After much searching this seemed to be the only site that allowed me to choose my seats from a seat plan for a first class interrail journey in Spain, rather than rely on a random allocation against s... See more

Rated 4 out of 5 stars

Honestly, the web site is not the world's best. I had better results when I stopped trying to book on my phone and used a computer. However, I got the booking I needed (sleeper reservation) with a sma... See more

Rated 5 out of 5 stars

Clear overview of available trains, best option is clearly indicated and clear email with explanation of how to use the tickets in the different countries. Now still to experience it in practice, for... See more

Rated 5 out of 5 stars

As a veteran rail traveller throughout Europe, and having treated myself to (yet another) Interrail pass ;-) I was thrilled to discover Happyrail - it was so easy to book my seat reservations (which... See more

Rated 2 out of 5 stars

We were charged for a return trip too whilst we only wanted a one way booking - Francois Zietsmann 190953148240

Rated 1 out of 5 stars

I booked the wrong tickets. Seats instead of beds. The description of the options was very unclair. Now i have 3 times asked for contact to cancel or change the tickets but I don’t get any reaction... See more

Rated 5 out of 5 stars

I recently booked my CO2-free train trip through HappyRail, and the experience was incredibly smooth from start to finish. The website is user-friendly, transparent with pricing, and offers connec... See more

Rated 5 out of 5 stars

Buying SBB train tickets from outside Switzerland is difficult if your card isn't coded correctly. It wasn't like this just a few years ago. Using Happyrail I was able to use our half fare card I boug... See more

Rated 5 out of 5 stars

We suddenly had more than a week time to make a round trip through Swiss and Treinreiswinkel managed to arrange it in 1 day , with good hotels very near the stations. When there was trouble in Germa... See more

Rated 4 out of 5 stars

Booking went well, no issues - I received my tickets instantly and even have an overview for all booked tickets. There where just a few things I could not book and the reasons where cryptic.

Rated 5 out of 5 stars

Happyrail made it possible for me to make a online seat reservation in Spain going on Interrail I don’t have to stand in a line at the ticket- bureau in Narbonne or Barcelona. Thanks for making it... See more

Rated 5 out of 5 stars

Somehow HappyRail was the only Website where I could take a Interrail Reservation, on the Interrail App itself it said the train is fully booked but when booking with HappyRail I could access the Seat... See more

Rated 5 out of 5 stars

After beeing not able to make a reservation via Interrail platform, at your site it worked well. During the registration procedure ths price became even cheeper, happyrail did a notice and corrected... See more

Rated 3 out of 5 stars

Easy to navigate interface, does the job well. Although trying to buy multiple seat reservations at once was stressful, as anything in your shopping cart is on a timer that immediately starts counting... See more

Rated 5 out of 5 stars

It has not happened often that registering and booking ws made this easy. In a few, simple steps it was done. E-mails confirming registering and booking were received immediately after booking. Thank... See more

Rated 5 out of 5 stars

Travelling by train seems difficult, and it is when you have to do it all yourself. Here, you get all the available options for any itinerary and after choosing, the booking of the tickets is easy too... See more

Rated 5 out of 5 stars

I fly from the Netherlands to Basel at least four times a year and then take the train to Interlaken. I buy my train tickets in the Netherlands through HappyRail because it's easy to use and I can cho... See more

Rated 4 out of 5 stars

I wanted to book tickets for the OBB nightjet, and I was able to book the tickets on treinreiswinkel.nl one hour earlier than on the OBB website itself. This made the tickets way cheaper! so I will be... See more

Rated 5 out of 5 stars

Amazing experience booking with the platform, the UI and interface are super amazing and prices are cheaper than the other platforms. What I liked most is the options you can choose from the tickets,... See more

Rated 1 out of 5 stars

I lost € 90. I Planned a route to Genova, bought first ticket and had to log out after that. One hour later the route I had chosen was /is disappeared. No mailadres, no phonecontact with Treinreiswi... See more

Rated 5 out of 5 stars

I can't believe it took me so many years to discover this app. We have been traveling with Eurail passes for 3 years and have been booking all of our reservations through their rail planner. This is w... See more

Rated 5 out of 5 stars

Booking seats was very easy. I entered my travel date and time a few months ago, and every week or so just looked briefly whether booking was already possible. The webpage kept my filled in date and t... See more

Rated 5 out of 5 stars

I find Happyrail very easy and reliant. Often the Interrail-site can be a bit challenging and flimsy, and Happyrail always helps me to buy seats, sleeper cabins and tickets. I can really recommend Hap... See more

Rated 3 out of 5 stars

It was easy to book but the tickets were expensive. We have interrail passes but had to pay 30 euro each för the reservations.

Rated 5 out of 5 stars

Interrail didn‘t have any seats left but with happyrail we got some reservations and even cheaper. Definitely will use this website again:)

Rated 5 out of 5 stars

Booking was easy to follow the steps. Some travel options where in the booking system double. This was a bit confusing. The chat assistent helped me find the right connection in the end.

Rated 5 out of 5 stars

Very easy way to find relevant informations and prices for traveling through and in Spain/France. Always found seat reservations through happyrail. So thankful!

Rated 5 out of 5 stars

Great reservation system, with all possible schedules and class options visible, as well as the most important "via" options, and the "change-over time" tweak indispensable for Germany. My go-to train... See more


Company details

  1. Train Ticket Agency

Written by the company

Cheap train tickets in Europe ✓ Train travel in 20 countries ✓ E-tickets ✓ Rail map Europe ✓ All rail passes in Europe ✓ Online Deals ✓ Best Prices ✓ Book all trains in Europe!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 9% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

HappyRail seat reservations in Spain on a Eurail pass, fun 🙂

I’ve been waiting for seat reservations from Madrid to Toledo to become available. When they did I went to the other site I’d been using and although the trains were there their system told me to reserve seats at the station? Madrid Atocha is not somewhere you want to be doing this at peak local commute time.
Went to HappyRail and was able to get my seat reservations with no drama. Seems HappyRail’s interface with Renfe is much better than the other website! Also “ The Man in seat61” recommended HappyRail, he was right. Finally they have dynamic pricing. The cost of my seat reservations went down while I was on the website! Ticketing and payment was easy. Well done Happy Rail :)

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Best provider for reserving seats visually

The only provider I know of that will let me just pay for a seat reservation AND let me pick my seat visually for both TGV and AVE trains (I assume others as well, but haven't tried yet) - when using an Interrail Pass.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great for Interrail in Spain

I made a reservation for a train in Spain (to be used together with an Interrail ticket) which wasn't possible anywhere else. Super nice that it was possible and easy to do via happyrail. Spain is so unfriendly for Interrail pass holders usually, but happyrail solves that problem.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy and quick to buy a ticket

Easy and quick to buy a ticket. Prices are also good, better than the competition. I especially like the straightforward process, without any fuss. Just an email with tickets and no discount offers or spam emails, unlike the competition. It works like a charm.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Booking was easy to follow the steps

Booking was easy to follow the steps. Some travel options where in the booking system double. This was a bit confusing. The chat assistent helped me find the right connection in the end.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Booking was easy

Booking was easy. The Rails numbers were displayed in the ticket as well as the arrival times which is all you need. Everything was very accessible and practical. Would buy one again :D

10 January 2026
Unprompted review
Rated 5 out of 5 stars

It was easy to use the site

Buying SBB train tickets from outside Switzerland is difficult if your card isn't coded correctly. It wasn't like this just a few years ago. Using Happyrail I was able to use our half fare card I bought through another 2nd party vendor. Got the tickets , the discount and the seats we needed. They give you the many of the same choices SBB does.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Reaches places other systems don’t.

I was having trouble booking seats on Spanish trains for an upcoming Interrail trip. After consulting The Man in Seat 61, I followed the link to HappyRail. Booking was straightforward thanks to a very user-friendly website. I will be using this site in future for other Wuropean train journeys.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Clear overview of available trains

Clear overview of available trains, best option is clearly indicated and clear email with explanation of how to use the tickets in the different countries. Now still to experience it in practice, for now the connections seem to line up well. From NL to a small village in Switzerland.

5 January 2026
Unprompted review

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