Happy Mobiles Reviews 

130
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely welcoming, highly knowledgeable, and always willing to go above and beyond to help customers with any device issues. People also highlighted the fast and efficient repair services, noting that broken screens and charging ports are fixed promptly with great care. Additionally, consumers appreciated the wide range of mobile accessories available in the shop and the expert guidance provided, especially for senior adults. Many reviewers consistently recommend these services to friends and family due to the trustworthy, reliable, and outstanding customer care.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Service

People report positive experiences with service, frequently praising the helpful staff and quick repairs for... See more

Product

Customers expressed great satisfaction with the product offerings and accessories available. Reviewers... See more

Customer service

Reviewers highlight high satisfaction with the customer service, frequently praising welcoming staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very welcoming & friendly staff who are always happy to help their customers. They have expert knowledge, a shop full of almost everything to do with mobiles and other tech stuff. Every cus... See more

Rated 5 out of 5 stars

My mum, who lives in Lymington had problems with her new iPad which I could not solve. I took the iPad into Happy Mobiles ( situated opposite the Solento Lounge) and they were absolutely brilli... See more

Company replied

Rated 5 out of 5 stars

Broken phone camera. Staff member diagnosed parts needing to be ordered to repair phone. These included camera glass and internal circuit repair parts. He phoned when parts arrived and repaired the p... See more

Company replied

Rated 5 out of 5 stars

Had my iphone die on me and the two lovely guys in Happy Mobiles just did everything to help ! They phoned Vodafone sorted a sim in another phone I had and so I didnt get cut off whilst talking to v... See more

Company replied


Company details

  1. Mobile Phone Repair Shop

Written by the company

Happy Mobiles is your one-stop destination for quality products and professional repair services for mobile phones, tablets, laptops, computers and game consoles. Serving customers from our Lymington branches, with our new Andover branch opening soon. Our services and products include: • Fast and reliable device repairs • Mobile phone and tablet repairs • Laptop and computer repairs • PlayStation, Xbox and Nintendo Switch repairs • A wide selection of quality accessories • Device trade-ins • Toys, souvenirs and memorable gifts Our goal is to provide outstanding service, dependable repairs and quality products at excellent value. With a minimum one-year warranty on eligible purchases and repairs, customers can choose Happy Mobiles with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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No recent history of asking for reviews

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4.9

All reviews

(130)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

A superb shop with friendly, helpful staff

I needed a case and a screen protector for my new iPhone 16. I thought I’d try this shop instead of buying online, as I was attracted by the name “happy mobiles”. I wondered if they might live up to it - and they certainly did. I had three or four people looking after me, showing case after case, explaining different points about each one, and being extremely patient with me as I deliberated amongst the huge selection that they laid out in front of me. I have never felt so looked after in a shop in decades! Following this, one of the team expertly fitted a screen protector for me.

But that was only the start. Before I found the shop, I’d bought a pack of two glass screen savers for my little iPad Mini. I’d had a go at fitting one of them and make a complete hash of it at home. I dropped Happy Mobiles a line and asked it they would fit the other one for me for a fee. They came straight back and said that as I was a customer, they’d do it for free while I waited if I popped the iPad into them. Absolutely lovely service.

I don’t ever write reviews, but I simply felt that I wanted to on this occasion. I absolutely recommend Happy Mobiles based on my experience, and they really do live up to their name!

22 November 2024
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for sharing such a detailed and thoughtful review, Dr.Clive! We’re truly happy to know you had a great experience with us. It means a lot that you took the time to write about your visit—it really made our day. Providing excellent service is our top priority, and we’re thrilled to have met your expectations. Your recommendation means the world to us. We look forward to welcoming you back to Happy Mobiles! 😊

Rated 5 out of 5 stars

I recently used Happy Mobiles and…

I recently used Happy Mobiles and received such a wonderful service. I can not recommend these guys enough and the shop itself is so well done.
I will be using them again and again.
5 Star customer service - thank you :)

4 November 2024
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for your amazing feedback, Kylie! 🌟 We're thrilled you loved our service and shop and it’s wonderful to know you’ll be returning. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

The Best phone shop ever!!...We popped in for a new phone and the…

We popped in for a new phone and the advice and the help we received was fabulous 👌. Lovely people, lovely,bright clean shop and the patience of a saint!..the shop even closed, but they stayed 2 hours after to finish downloading my new phone, nothing was too much trouble. The best phone shop in Hampshire!...

16 November 2024
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you so much for your wonderful feedback, Jules! We're delighted to hear you had such a positive experience with us. Providing excellent service and going the extra mile for our customers is always our priority. Your kind words about our team, shop, and dedication mean the world to us. We’re thrilled to be your go-to phone shop in Hampshire and look forward to assisting you again! 😊

Rated 5 out of 5 stars

I have been in this shop twice and on…

I have been in this shop twice and on both occasions the help I received was excellent
I do not come from this area I live in Swindon so it was great to find people so helpful and did not overcharge me

13 November 2024
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for your kind feedback, Mr Hugh! We're glad to hear that you had a positive experience with us and found our team helpful and fair. It’s always our goal to provide excellent service to every customer, whether local or visiting. We look forward to assisting you again in the future! 😊

Rated 5 out of 5 stars

Very good service by staff

Very good service by staff, very efficient and professional service. Lovely people to deal with. I would highly recommend.

9 November 2024
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for the wonderful feedback, Praveen! We're delighted to hear that our team provided efficient and professional service. It’s always a pleasure to assist great customers like you. We truly appreciate the recommendation!

Rated 5 out of 5 stars

Amazing service in Lymington-

Amazing service in Lymington-
Truly these guys are the most genuine and helpful technicians that I have had the pleasure to meet!
Problems solved with each visit!
Thanks Happy Mobiles!!!

29 October 2024
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for the amazing review! We're thrilled to hear you've had such a positive experience with our team in Lymington. We truly appreciate your kind words and look forward to helping you again soon. Thanks for choosing Happy Mobiles!

Rated 5 out of 5 stars

Very helpful to an incompetent.

21 October 2024
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for your feedback, John! We’re glad we could assist you. If you ever need further help, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Happy Mobiles are so helpful I hope…

Happy Mobiles are so helpful I hope they are very successful

21 October 2024
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for your kind words, Polly! We truly appreciate your support and are grateful for your positive feedback. We hope to serve you again soon!

Rated 5 out of 5 stars

Good place with everything

Good place with everything, very good customer service

17 October 2024
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for your wonderful feedback! We're delighted to hear you had a great experience with us. We look forward to serving you again soon!

Rated 5 out of 5 stars

Best service I’ve had I bought my…

Best service I’ve had I bought my phone case from here it’s great condition leather is perfect and I love it

19 October 2024
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for your fantastic review, Elliot! We're so glad you love your phone case and appreciate the positive feedback. We look forward to serving you again.

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