Wrong product was sent
Wrong product was sent, no response from the company when I emailed
7 May 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Shop with caution
Shop with caution.
I appreciate someone giving life a go but this business needs a rethink. Having now received my product and gone back for a better look:
- Fake product reviews on the site by the owners. Products with only one review are all the same.
- Products are mis-represented in categories. Some of the items in the school bags category are baby bags.
- When I received an automated email asking me for product feedback there was a note saying "reviewers who leave good feedback will be in the draw to win $100."
To their credit they offered a product and it was shipped and received. But the overall experience needs some effort.
9 March 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.