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Review summary

Created with AI, based on recent reviews

Evaluating 22 reviews, most reviewers were unhappy with their experience overall. Many people found that the product did not effectively block out noise, and some experienced discomfort or pain when using them. Several customers reported issues with the fit, stating that the earplugs would fall out or were difficult to insert properly, regardless of the size. Conversely, a small portion of people were satisfied with the product, highlighting its comfort for side sleepers and its effectiveness in reducing noise, particularly snoring. These reviewers appreciated the ability to find a suitable size and noted a positive impact on their sleep quality.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the product's effectiveness in noise... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praise the product, highlighting its... See more

Reviews shaping this summary

Rated 2 out of 5 stars

My partner bought me a pair of these. It takes a little bit of experimentation to get them into the ear properly but once in they do reduce noise. However, when I tested them against other , much chea... See more

Rated 2 out of 5 stars

I got these as a Xmas gift from my husband and they took more than a month to arrive to Aus. I use ear plugs at shops and for sleeping. The first thing I noticed is how there is no moulding to help... See more

Company replied

Rated 2 out of 5 stars

I bought the Ocean Plastics small earplugs because I have small ear canals and the reviews were generally positive. From experience, I can now say that this is not a good model for side sleepers. Unfo... See more

Rated 2 out of 5 stars

The ear plugs are great, but customer service not so much. I placed an order and then got an email to say it had been unsuccessful. So I placed a second order which was successful. I was charged... See more


Company details

  1. Online Marketplace

Written by the company

Happy Ears makes reusable earplugs designed for real life. Whether you're a side sleeper trying to block out a snoring partner, a parent dealing with sensory overload, a student trying to focus, or heading to a concert — one pair of Happy Ears does the job. Made in Sweden since 2010, our hypoallergenic CE-certified earplugs reduce noise by 25 dB while letting natural sound through, so you can still hear conversations and music. Available in three sizes for a perfect fit, backed by our money-back guarantee.


Contact info

3.0

Average

TrustScore 3 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Impossible to take them off, a health risk!

Terrible product. Those earplugs are one of the most unconfortable to sleep with that I've experienced and to make matters worse, they are an absolute nightmare to take them off (I had to ask my girlfriend to remove them for me because I couldn't with my fingers, in another ocasion I managed to take them off using tweezers). Avoid Happy Ears at all costs, buy some Loop Quiet Earplugs instead, those are the exact opposite, comfortable, well designed, easy to insert/remove and really effective blocking noise. My Happy Ears Earplugs are going directly to the garbage, I dislike them so much to even consider them a health risk.

30 October 2021
Unprompted review
Rated 1 out of 5 stars

Ineffective at cutting out noise

The earplugs do not cut out noise. They are far less effective than standard foam plugs, unfortunately. I could still hear the clock ticking and neighbours two floors down. Far too ineffective to use for sleeping. It's very disappointing after paying almost £15 for one pair.

14 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. These earplugs were not for me but because of happyears excellant customer service dont hesitate to try them. I received a full refund within hours of making an inquiry.

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Happy Ears - cannot live without them

Happy Ears ear plugs are fabulous. In no way does this company scam anyone. They are diligent, have great customer service and their product is revolutionary. Obviously their ear plugs don't work for everyone but I'm one of the thousands of people who've had their quality of sleep completely change thanks to these little guys. There seems to be a lot of expectation around what these ear plugs should do. They can't work miracles and solve all of the individual sound and sleep problems across the planet. But they sure can help you to get a better night's sleep. Are they a perfect fit? Obviously not - that would be pretty difficult given all the different ear canals across the world - but they are a brilliant simple design that can be adjusted at different angles and depths to get a pretty good fit for your individual ear canal. Is it worth the price to buy the sample pack to get your size? Definitely. I gave the large ones to my brother, kept the medium size for myself and didn't use the small size again. Since then I have ordered the medium in the 3 colour pack. I gave my sister a pair that she uses when travelling by plane. I gave my gym trainer a pair which she wears to music concerts. I am a side sleeper and yes I do wake up a couple of times during the night because one has slipped out or rotated a bit - but this is nothing compared to the complete lack of sleep I used to experience due to noise. I am about to order more so I always have a pair at home, at my dad's and in my backpack. For $20 AUD they are worth every cent.

3 September 2022
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time

I have bought a starter pack as I was really curious about this product. I don’t think it was made for the purpose as it’s not blocking any noises at all. Save yourself a time and money and avoid

17 August 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy

Terrible. They are the worst €28 invested in my life.

I have been using them for 15 days and I have not managed to adapt to them nor have I seen any benefit compared to other types of plugs.

Without a doubt, the foam ones adapt much better and isolate noise better (in my case I use the typical colored ones from the Moldex brand, much cheaper than these). In my case, the happy ears ones do not fully adapt to the ear as they are more rigid. On the other hand they hurt when I put them on and when I sleep on my side.

What I would also like to see is the durability because in the short time that I have been wearing them they have changed from transparent to yellowish.

If you still think about buying them, the discovery pack is fine to try on sizes. In my case the S is super small and between the M and L they fit me more or less without falling (better the L than the M).

Be careful if you write a review not in English, they will reject it.

6 August 2022
Unprompted review
Rated 5 out of 5 stars

Try them for a month before you give up

I sleep with earplugs every night. The husband snores, the building across the street has a generator, the trash truck idles. For the past year I have been sleeping with a single pair of Happy Ears earplugs (I do wash them once in a while).

I did not like them at first. I thought they were too small. I tried to use the large size. They poked when I slept on my side. They didn’t block enough sound. I switched to the medium size. They still poked. Still didn’t dampen sound enough. But there are things I hate about foam ear plugs too (the sucked out feeling in the morning! The feeling like they get stuck to your eardrums!), and these were better. So I kept at it. And they softened. And I came to realize they turn down the volume just enough. Now I love them.

I bought a few more, since I will be devastated if my Happy Ears break or get lost. The new ones are stiff and they poke me, and don’t block sound as well as my first set. That’s okay. I know they’ll soften. I know it takes a little time.

8 July 2022
Unprompted review
Rated 4 out of 5 stars

I bought the recycled discovery pack

I bought the recycled discovery pack - to my surprise, the large size is what fits my ears the best. Would've at least preferred a scheme where I can get refunded for the sizes that do not fit.

It does reduce the noise and it has allowed me to sleep without distractions as noises are either dampened or near-inaudible. Note that they are not noise cancelling in the way where you don't hear a thing (this is not how they have marketed their product).

Sleeping on my side however is a bit uncomfortable, the earplugs will dig into my ear and overtime this will be uncomfortable. If you sleep on your back this is fine.

I am overall happy with the product, though it is a little bit on the expensive side for the discovery pack, which you have to do in order to figure out which size fits you best.

1 July 2022
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Bought the discovery pack, none of the 3 sizes fit, all feel uncomfortable, no less noise reduction than normal silicone ear plugs . I feel like I've been scammed.

29 May 2022
Unprompted review
Rated 1 out of 5 stars

No noise reduction at all

No noise reduction at all. Zero help given by customer services. Wanted to seek their advice but they have not given anything useful in their response. You can only get a refund if you buy a more expensive pack of 3 and therefore waste 2/3 that don’t fit, making their environmental ethos a joke.
I feel trading standards should be made aware as they are selling a product that does not work and refusing to refund.
Great marketing, terrible product and customer service. Don’t buy.

11 May 2022
Unprompted review
Rated 4 out of 5 stars

Great earplugs - except only option is 25 dB reduction

I really like the Happy Ears ear plugs. They work great, fit very comfortably and are quite discrete. However, I think it is a shame they are only produced with 25 dB reduction. I would love editions with both more and less reduction for different settings - for example, if you go to a loud restaurant or bar, I think 15 dB reduction would be perfect. I hope that the company will look into the possibilities for developing other reduction levels in the future.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Well worth persevering…

These earplugs are worth persevering with. I use them for sleep & like everything that fits in a unique way to the person using it, they do take a bit of getting used to. The information online from the company states the earplugs take about 2 weeks to soften up & I have found this to be true. Also - it’s worth trying to fit them in at a few different angles to see how they fit you best - & don’t push in too hard or too far - you don’t need to. When they fit well you don’t need to force them & I had no discomfort overnight. Having tried the discovery pack first, settled on medium, & have since ordered the recycled & ocean plastic versions too & all seem a good fit for me. But not immediately. Some trial and error was definitely involved but now I know how they work effectively for me it will feel good not to buy the disposable ones anymore.

14 April 2022
Unprompted review
Rated 2 out of 5 stars

NAH. Bad product good marketing, 25€ in the wind

So I’ve been using your earplugs regularly for months now, and I am about to stop, here is why :

- Even the smallest size get out of my ears during the night. When it does, it wakes me up (I’ve used the medium and small size).

- Then I have to look for it in my bed, pretty annoying.

- I think prolonged use unbalances the pressure in the inner ear. As my ears are vibrating now.

- In addition, after EACH use, I find myself with my ears oozing earwax (other proof for it altering the inner hear balance).

- Oh and it took me months to understand how to position it properly in the ear. The « Tutorial » is really poorly drawn and explained although it’s an essential point.

So I am sorry, but your product needs technical improvement, and I’m afraid it might be BAD for ears.

27 March 2022
Unprompted review
Rated 1 out of 5 stars

Surpringly bad

Incredible. So much hype and then I can't get them to work - and I really tried hard. These earplugs are dangerous too. Had to use tweezers to get them out of my ear again. Will stick with my oropax, way cheaper and at least effective.

26 March 2022
Unprompted review
Rated 1 out of 5 stars

Uncomfortable earplugs for too much money…

Uncomfortable earplugs for too much money! I ordered the trial pack to try out the size. Unfortunately, they all hurt more or less and offer little or poor hearing protection. Good marketing, unfortunately bad product.

25 March 2022
Unprompted review
Rated 1 out of 5 stars

It is a scam

It is a scam. I bought a couple of plugs for my girlfriend. First of all, the marketing is slick and looks very high-end. But when I got the product in the mail they seemed cheap and nothing like the quality I expected.

She still gave them a go, of course. She used them and said they were less useful than other cheaper ones from the pharmacy. Wouldn't stay in place when sleeping and the db levels were lower than others she had.

After some days they ask for a review. I write a negative review (no offensive language or anything), and they reply that the content has been "moderated" because "it did not meet their corporate guidelines". What the? I go check the reviews on their site. Turns out all bad reviews are just people saying it didn't fit, and they always respond that they should've bought the Discovery Pack (which is also refundable). Funny--no mention of actual bad experiences with the quality of the product.

So, I decide to write another review, with much less content but still negative; again, no offensive stuff or saying it's a scam whatsoever. Of course, it gets rejected again for the same reason.

So yeah, it's a scam. Should've known as they were advertised via Google, otherwise wouldn't have even appeared on my search. If you must buy, do the Discovery Pack which is refundable. But to be honest, do yourself a favor and buy from brands with actual quality instead of just marketing and shady business models.

19 March 2022
Unprompted review

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